2024 Updates

Q1 | Round-Up & What's Next for Q1 2024: Elevating Your Event Experience with Exciting Enhancements!

The CrowdComms team, as always, has been working hard through the winter months to empower you to craft exceptional event experiences in 2024.

Recent and upcoming updates include:

Brand New Analytics Dashboard & Reporting Export

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📈 Introducing our exciting Analytics Dashboard, now seamlessly integrated into your CMS dashboard for precision and ease. Gain immediate access to a comprehensive overview of your event's success, including essential metrics like adoption rates, total page views, and real-time trends, enabling informed decision-making and unparalleled engagement. But that's not all! We're thrilled to unveil our powerful Reporting Export feature, providing effortless access to detailed event data for comprehensive insights and informed decision-making, propelling your success to new heights with ease.

The Newly Improved Video Breakouts

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At CrowdComms, we're dedicated to continually improving your event experience, and our latest update to the Video Breakouts feature reflects that commitment. This upgraded version introduces a revamped layout, prioritising active participants to facilitate seamless collaboration and meaningful connections. With a focus on enhancing engagement, our innovative design showcases the most active participants prominently on screen while neatly organising less active participants in the 'Inactive' panel for a distraction-free experience. Additionally, delegates now have the option to personalise their virtual space with backgrounds, allowing for creative expression during video breakouts. These enhancements promise to elevate your event experience, fostering connections and creating memorable moments like never before!

Custom Email Domains

✉️ Elevate your event communication with our Custom Email Domains feature, enabling you to send emails using your unique domain for a personalised and professional touch. Beyond aesthetics, this enhancement bolsters your brand identity and credibility, enhancing visibility and email deliverability. Bid farewell to generic addresses as you make a lasting impression on your audience, ensuring your messages land directly in their inbox. With Custom Email Domains, it's time to enhance your communication and forge meaningful connections like never before!

Word Clouds

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Our Word Clouds feature is designed to capture the essence of your event in a visually stunning way, transforming delegate sentiments into an insightful masterpiece. It creates a dynamic tapestry of feedback, thoughts, and emotions, allowing you to effortlessly gauge the pulse of your event and identify trends in real-time. Moreover, Word Clouds organises feedback based on popularity, highlighting the most significant words for actionable insights and meaningful improvements. Say hello to a new era of event analysis and engagement, where every word matters and shapes the future of your events.

Additional Registration Email Template - RSVP

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📧 We're thrilled to introduce an exciting update to our Registration Email Communication feature, invitees can now decline event invitations directly from their inbox! This streamlined process eliminates back-and-forth emails and manual updates, empowering invitees to respond effortlessly. Additionally, we've included an optional 'Reason' field to provide valuable insights into declined invitations. Furthermore, our new Not Attending Email template offers a seamless solution for confirming declines, ensuring clear communication and maintaining a professional touch throughout the event planning process. With these enhancements, managing RSVPs has never been more efficient, leaving you with more time to focus on creating unforgettable events.

Real-Time Attendees View in Agenda List

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Another feature we're excited to introduce is the Real-Time Attendees view, designed to keep you connected and informed throughout your event. Accessible directly from the Agenda list page, this innovative tool offers delegates a dynamic view of session attendees in real time. With instant access to attendee lists and real-time updates, delegates can confidently plan their event experience while staying seamlessly coordinated. Additionally, Dashboard admins can now customise session icons and labels, adding a personalised touch to each session. With Real-Time Attendees view, make the most of every session and stay engaged throughout your event!

Activity Feed External Moderator Controls

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We're thrilled to unveil the Activity Feed External Moderator controls! With this feature, event organisers can appoint moderators to manage and oversee the activity on the Activity Feed wall within the event app. Say goodbye to concerns about inappropriate content or spam cluttering your Activity Feed as moderators now have the authority to pin, hide posts, and moderate comments, ensuring a vibrant and welcoming space for all attendees. Empower your moderators to curate content, highlight announcements, and foster discussions, creating a positive and engaging environment. Embrace a meticulously curated Activity Feed, fostering attendee engagement and ensuring meaningful interactions throughout your event.


May | Elevate Attendee Engagement with Our Enhanced Gamification Features

Are you looking to create unforgettable event experiences that leave a lasting impression on your attendees? Look no further! We're thrilled to share some exciting news with you - our Gamification module is getting a major upgrade!

In our upcoming release, you'll discover a host of new and enhanced features designed to elevate attendee engagement at your events. With our enhanced gamification features, you'll have the power to create immersive and interactive experiences that captivate your audience and drive meaningful interactions. Say Tschüss to static events and Olá to dynamic engagement opportunities!


Lick of Paint on the Leaderboard 

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👨‍🎨 At CrowdComms, we're dedicated to continuously enhancing our Gamification features to deliver unforgettable event experiences. That's why we're excited to introduce our latest improvement, the new Gamification leaderboard design. With a fresh lick of paint, our new leaderboard design offers a bold and eye-catching aesthetic that takes attendee engagement to the next level.

Designed with both form and function in mind, our updated leaderboard design provides a visually striking focal point for your event. No more bland and uninspiring leaderboards, our new design commands attention and drives excitement among attendees.


Improved Navigation on the Gamification Module

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🧭 Next, we're introducing a feature that allows you to effortlessly control the ordering of gamification tabs directly within the Dashboard. This ensures seamless navigation for your users, enhancing their overall experience and making it easier than ever to engage with challenges and activities.

In addition, we're streamlining the challenge navigation process by combining complete and incomplete tabs within the Gamification module. This intuitive enhancement provides your app users with intuitive filters, simplifying their journey through challenges and activities and eliminating any confusion along the way.


Enhanced Challenge Configurations

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Our enhanced gamification challenge configurations introduces a range of new 'conditions' that empower you to design diverse and interactive challenges. Whether you're looking to spark creativity, foster networking, or promote engagement, the possibilities are endless.

You can now create challenges with custom conditions such as 'Text', 'QR Code', 'Multiple Choice' and more. This flexibility allows for the creation of dynamic challenges that align perfectly with event themes and objectives.

Crafting engaging experiences has never been easier with our multiple-choice challenge configuration. Define answers and select the correct one to create interactive quizzes and polls that keep participants entertained and engaged throughout your event.

In addition, you can leverage existing 'trigger' choices to further enhance challenge variety. From scanning QR codes to answering multiple-choice questions, these triggers provide endless opportunities for engagement.

With our intuitive challenge configuration interface, designing captivating gamification experiences has never been easier. Organisers can unleash their creativity and experiment with different challenge formats to captivate attendees and drive participation.


Scanner Direct Link Module

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We're also introducing a brand new scanner direct link module on the delegate app. With the Scanner direct link Module, attendees can now easily access event content and participate in activities using a universal scanner.  Attendees can effortlessly connect with fellow participants by scanning QR codes or exchanging business cards, fostering meaningful connections and facilitating valuable interactions that extend beyond the event itself.

Furthermore, with the addition of the new QR code challenge, the Gamification feature unveils a realm of possibilities for your delegates, providing a versatile and interactive method to enrich the gamification experience. From exhilarating scavenger hunts to unlocking exclusive content, QR codes introduce an electrifying dimension to your event engagement strategy.


Challenge Completion Experience

🔈 Lastly, we've enhanced the challenge completion experience to include pop-ups, sounds, and haptic feedback (on native platforms), ensuring a more immersive and rewarding journey for your users. Every challenge completion will be a memorable and immersive moment, leaving a lasting impression on your attendees.

May | Streamline Your Event Registration with Our New CMS Features

Get ready to streamline your event registration process and gain deeper insights into your communication strategies! We're excited to introduce our latest enhancements to the CMS, designed to optimise registration communication management and improve user experience. 

RSVP Functionality: Simplify Attendee Responses 

With our new RSVP functionality, event organisers can now include a button in email templates that links directly to the registration page. This feature allows attendees to easily decline an invitation to register, simplifying the response process and helping you manage attendance more efficiently. 

Email Masking Functionality: Protect and Customise Your Communications 

Our enhanced email masking functionality offers event organisers the ability to mask the sender's identity in emails sent through the system. This feature allows customisation, making emails appear as if they come from the organiser's organisation or a specified domain. This not only enhances professionalism but also helps in maintaining brand consistency. 

 

Comprehensive Email Statistics: Gain Valuable Insights 

Our new dashboard tab now includes comprehensive email statistics, providing key metrics related to your email communications: 

These features provide event organisers with deeper insights into their communication strategies, helping to refine and optimise future email campaigns. 

 

All of these enhancements are designed to make the registration process smoother, provide greater flexibility in managing communications, and offer valuable insights into email engagement. We're committed to continuously improving our platform to meet your needs and help you create unforgettable event experiences. 

May | Simplify Your Meetings with Our New Booking Features

Looking to simplify your meeting booking process and enhance user experience? We're excited to introduce our latest enhancements to the CMS and frontend app designed to make meeting management more efficient and user-friendly. 

Spreadsheet Import Feature: Simplify Meeting Data Management 

Our new spreadsheet import feature allows administrators to easily import meeting information directly into the CMS Dashboard. Here's what it includes: 

 

Prevent Overlapping Meetings: Avoid Scheduling Conflicts 

Our new functionality prevents users from booking meetings in timeslots that already have pending meetings. Key features include: 

 

 

Capacity-Based Location Booking: Optimise Physical Space Usage 

Our capacity-based location booking feature allows users to book physical meeting locations based on capacity limits set by CMS administrators. This ensures: 

All these new features are designed to streamline the booking process, prevent scheduling conflicts, and optimise physical meeting spaces. These enhancements are part of our commitment to improving your event management experience and ensuring seamless operations. 

 

May | Empower Your Moderators with Our Enhanced Activity Feed Features

Wanting to give your moderators more control and flexibility in managing your event's Activity Feed? We're pleased to introduce our latest enhancements designed to empower moderators and administrators with tools to curate and manage content effectively. 

Moderator Assignment: Enhanced Content Control 

Our new feature allows administrators to easily assign and update moderator roles. This enhancement ensures that content control is in the right hands, providing a more organised and managed Activity Feed. 

 

Post Box Toggle: Flexible Posting Controls 

Introducing the post box toggle on the CMS: 

Post Pinning and Ordering: Highlight Important Content 

New functionalities on the CMS allow administrators to: 

 

Activity Feed Title Setting: Customise Your Feed 

Admins now have the option to set a custom title for the Activity Feed wall via the CMS: 

Moderator Actions on Frontend: Maintain Content Quality 

Moderators on the frontend app are now empowered to: 

Pinning Posts on Frontend: Real-Time Content Management 

Moderators can now pin posts directly from the frontend app: 

These new features are designed to give moderators and administrators greater control over the Activity Feed, enhancing the overall content management experience. We're committed to providing the tools you need to create a dynamic and engaging event environment. 

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