# Development & Release Highlights

# Overview

##### Development Team 

CrowdComms have in house developers based in the UK and Australia. The team is made up of experienced front end and back end developers, UI specialists, testing and security experts. This setup allows us to work on continually improve the platform to the highest standards and the dual location of the team allows us to monitor the platform and ensure stability across time zones.

##### CrowdComms Platform

CrowdComms have provided event technology solutions since 2011 and the CrowdComms event platform has been in use since 2016. Years of development expertise has been put into the platform and the solution has been used across 1000's of live events from 50 user meetings up to 20,000 user 12 month platforms. The result is a robust and feature rich platform for our clients.

##### Development Priorities

- **Security**: Ensuring the platform protects user data and event content at all times. Speak to your account manager for further details.
- **Usability**: Ease of use for the end user ensuring an intuitive solution for all attendees regardless of previous experience using digital solutions. Compatibility across devices and browsers is considered with all new developments to ensure users from all backgrounds can access without issue.
- **Features**: Constantly improving existing features and adding new features to ensure the platform is fit for purpose to deliver event management solutions to our clients.
- **Admins**: As important as the end user, the platform is an easy to use solution that allows admins to quickly setup and manage the event platform.
- **Reporting**: Ensure all areas of the platform have reporting to quantify ROI for clients.

# Release Highlights

##### 2024 Updates

<table border="1" id="bkmrk-what%27s-new%21%C2%A0-descrip" style="border-collapse: collapse; width: 100%; height: 753.487px; background-color: #ecf0f1; border: 1px solid #000000;"><colgroup><col style="width: 27.3096%;"></col><col style="width: 55.3647%;"></col><col style="width: 17.4246%;"></col></colgroup><tbody><tr style="height: 29.6px;"><td style="height: 29.6px; border-width: 1px; border-color: rgb(0, 0, 0);">**What's New!** </td><td style="height: 29.6px; border-width: 1px; border-color: rgb(0, 0, 0);">**Description**</td><td style="height: 29.6px; border-width: 1px; border-color: rgb(0, 0, 0);">**Release Date**</td></tr><tr style="height: 106.287px;"><td class="align-left" style="height: 106.287px; border-width: 1px; border-color: rgb(0, 0, 0);">Improved Analytics Dashboard

<span style="background-color: rgb(38, 138, 138); color: rgb(255, 255, 255);"> Virtual </span> <span style="background-color: rgb(59, 67, 95); color: rgb(255, 255, 255);"> Hybrid </span> <span style="color: rgb(255, 255, 255); background-color: rgb(255, 94, 0);"> In person </span>

<span style="color: rgb(255, 255, 255); background-color: rgb(229, 145, 0);"> Registration </span><span style="color: rgb(255, 255, 255);"> </span><span style="color: rgb(255, 255, 255); background-color: rgb(137, 0, 74);"> Event Platform </span>

</td><td class="align-left" style="height: 106.287px; border-width: 1px; border-color: rgb(0, 0, 0);">Real time dashboard with advanced exportable reports at a click of a button.

[More details](https://docs.crowdcomms.com/books/analytics-and-reporting/page/analytics-dashboard-reporting-exports)

</td><td class="align-left" style="height: 106.287px; border-width: 1px; border-color: rgb(0, 0, 0);">Q1 2024</td></tr><tr style="height: 124.8px;"><td style="height: 124.8px; border-width: 1px; border-color: rgb(0, 0, 0);">Improved Breakouts

<span style="background-color: rgb(38, 138, 138); color: rgb(255, 255, 255);"> Virtual </span> <span style="background-color: rgb(59, 67, 95); color: rgb(255, 255, 255);"> Hybrid </span>

<span style="background-color: rgb(59, 67, 95); color: rgb(255, 255, 255);"><span style="color: rgb(255, 255, 255); background-color: rgb(137, 0, 74);"> Event Platform </span></span>

</td><td style="height: 124.8px; border-width: 1px; border-color: rgb(0, 0, 0);">This upgraded version introduces a revamped layout, prioritising active participants to facilitate seamless collaboration and meaningful connections.

[More details](https://docs.crowdcomms.com/books/engagement-and-networking/page/new-crowdcomms-video-breakouts)

</td><td style="height: 124.8px; border-width: 1px; border-color: rgb(0, 0, 0);">Q1 2024</td></tr><tr style="height: 124.8px;"><td style="height: 124.8px; border-width: 1px; border-color: rgb(0, 0, 0);">Custom Email Domains

<span style="background-color: rgb(38, 138, 138); color: rgb(255, 255, 255);"> Virtual </span> <span style="background-color: rgb(59, 67, 95); color: rgb(255, 255, 255);"> Hybrid </span> <span style="color: rgb(255, 255, 255); background-color: rgb(255, 94, 0);"> In person </span>

<span style="color: rgb(255, 255, 255); background-color: rgb(255, 94, 0);"><span style="color: rgb(255, 255, 255); background-color: rgb(229, 145, 0);"> Registration </span></span><span style="color: rgb(255, 255, 255);"><span style="color: rgb(255, 255, 255);"> </span></span><span style="color: rgb(255, 255, 255); background-color: rgb(255, 94, 0);"><span style="color: rgb(255, 255, 255); background-color: rgb(137, 0, 74);"> Event Platform </span></span>

</td><td style="height: 124.8px; border-width: 1px; border-color: rgb(0, 0, 0);">Elevate your event communication with our Custom Email Domains feature, enabling you to send emails using your unique domain for a personalised and professional touch.

[More details](https://docs.crowdcomms.com/books/platform-docs/page/custom-email-domains)

</td><td style="height: 124.8px; border-width: 1px; border-color: rgb(0, 0, 0);">Q1 2024</td></tr><tr style="height: 124.8px;"><td style="height: 124.8px; border-width: 1px; border-color: rgb(0, 0, 0);">Word Clouds

<span style="background-color: rgb(38, 138, 138); color: rgb(255, 255, 255);"> Virtual </span> <span style="background-color: rgb(59, 67, 95); color: rgb(255, 255, 255);"> Hybrid </span> <span style="color: rgb(255, 255, 255); background-color: rgb(255, 94, 0);"> In person </span>

<span style="color: rgb(255, 255, 255); background-color: rgb(255, 94, 0);"> <span style="color: rgb(255, 255, 255); background-color: rgb(255, 94, 0);"><span style="color: rgb(255, 255, 255); background-color: rgb(137, 0, 74);"> Event Platform </span></span></span>

</td><td style="height: 124.8px; border-width: 1px; border-color: rgb(0, 0, 0);">Our Word Clouds feature is designed to capture the essence of your event in a visually stunning way, transforming delegate sentiments into an insightful masterpiece.

[More details](https://docs.crowdcomms.com/books/platform-docs/page/wordclouds)

</td><td style="height: 124.8px; border-width: 1px; border-color: rgb(0, 0, 0);">Q1 2024</td></tr><tr style="height: 124.8px;"><td style="height: 124.8px; border-width: 1px; border-color: rgb(0, 0, 0);">New RSVP Email Template

<span style="background-color: rgb(38, 138, 138); color: rgb(255, 255, 255);"> Virtual </span> <span style="background-color: rgb(59, 67, 95); color: rgb(255, 255, 255);"> Hybrid </span> <span style="color: rgb(255, 255, 255); background-color: rgb(255, 94, 0);"> In person </span>

<span style="color: rgb(255, 255, 255); background-color: rgb(255, 94, 0);"> <span style="color: rgb(255, 255, 255); background-color: rgb(255, 94, 0);"><span style="color: rgb(255, 255, 255); background-color: rgb(229, 145, 0);"> Registration </span></span></span><span style="color: rgb(255, 255, 255);"><span style="color: rgb(255, 255, 255);"> </span></span>

</td><td style="height: 124.8px; border-width: 1px; border-color: rgb(0, 0, 0);">We're thrilled to introduce an exciting update to our Registration Email Communication feature, invitees can now decline event invitations directly from their inbox!

[More details](https://docs.crowdcomms.com/books/registration-step-by-step-guide/page/editing-generating-email-templates)

</td><td style="height: 124.8px; border-width: 1px; border-color: rgb(0, 0, 0);">Q1 2024</td></tr><tr style="height: 29.6px;"><td style="height: 29.6px; border-width: 1px; border-color: rgb(0, 0, 0);">Real Time Attendees Agenda View

<span style="background-color: rgb(38, 138, 138); color: rgb(255, 255, 255);"> Virtual </span> <span style="background-color: rgb(59, 67, 95); color: rgb(255, 255, 255);"> Hybrid </span> <span style="color: rgb(255, 255, 255); background-color: rgb(255, 94, 0);"> In person </span>

<span style="color: rgb(255, 255, 255); background-color: rgb(255, 94, 0);"> <span style="color: rgb(255, 255, 255); background-color: rgb(255, 94, 0);"><span style="color: rgb(255, 255, 255); background-color: rgb(255, 94, 0);"><span style="color: rgb(255, 255, 255); background-color: rgb(137, 0, 74);"> Event Platform </span></span></span></span>

</td><td style="height: 29.6px; border-width: 1px; border-color: rgb(0, 0, 0);">Accessible directly from the Agenda list page, this innovative tool offers delegates a dynamic view of session attendees in real time.

[More details](https://docs.crowdcomms.com/books/development-release-highlights/page/q1-round-up-whats-next-for-q1-2024-elevating-your-event-experience-with-exciting-enhancements)

</td><td style="height: 29.6px; border-width: 1px; border-color: rgb(0, 0, 0);">Scheduled April 2024</td></tr><tr style="height: 29.6px;"><td style="height: 29.6px; border-width: 1px; border-color: rgb(0, 0, 0);">Activity Feed Improvements

<span style="background-color: rgb(38, 138, 138); color: rgb(255, 255, 255);"> Virtual </span> <span style="background-color: rgb(59, 67, 95); color: rgb(255, 255, 255);"> Hybrid </span> <span style="color: rgb(255, 255, 255); background-color: rgb(255, 94, 0);"> In person </span>

<span style="color: rgb(255, 255, 255); background-color: rgb(255, 94, 0);"> <span style="color: rgb(255, 255, 255); background-color: rgb(255, 94, 0);"><span style="color: rgb(255, 255, 255); background-color: rgb(255, 94, 0);"><span style="color: rgb(255, 255, 255); background-color: rgb(137, 0, 74);"> Event Platform </span></span></span></span>

</td><td style="height: 29.6px; border-width: 1px; border-color: rgb(0, 0, 0);">Empower your moderators to curate content, highlight announcements, and foster discussions, creating a positive and engaging environment.

[More details](https://docs.crowdcomms.com/books/development-release-highlights/page/q1-round-up-whats-next-for-q1-2024-elevating-your-event-experience-with-exciting-enhancements)

</td><td style="height: 29.6px; border-width: 1px; border-color: rgb(0, 0, 0);">Scheduled April 2024</td></tr></tbody></table>

##### 2023 Updates

<table border="1" id="bkmrk-what%27s-new%21%C2%A0-descrip-0" style="border-collapse: collapse; width: 100%; height: 2801.85px; background-color: #ecf0f1; border: 1px solid #000000;"><colgroup><col style="width: 26.8175%;"></col><col style="width: 55.8568%;"></col><col style="width: 17.4246%;"></col></colgroup><tbody><tr style="height: 29.6px;"><td style="height: 29.6px; border-width: 1px; border-color: rgb(0, 0, 0);">**What's New!** </td><td style="height: 29.6px; border-width: 1px; border-color: rgb(0, 0, 0);">**Description**</td><td style="height: 29.6px; border-width: 1px; border-color: rgb(0, 0, 0);">**Release Date**</td></tr><tr style="height: 192px;"><td class="align-left" style="height: 192px; border-width: 1px; border-color: rgb(0, 0, 0);">Registration Form Builder

<span style="background-color: rgb(38, 138, 138); color: rgb(255, 255, 255);"> Virtual </span> <span style="background-color: rgb(59, 67, 95); color: rgb(255, 255, 255);"> Hybrid </span> <span style="color: rgb(255, 255, 255); background-color: rgb(255, 94, 0);"> In person </span>

<span style="color: rgb(255, 255, 255); background-color: rgb(229, 145, 0);"> Registration </span><span style="color: rgb(255, 255, 255);"> </span>

</td><td class="align-left" style="height: 192px; border-width: 1px; border-color: rgb(0, 0, 0);">This dynamic tool empowers event organisers like you to craft exceptional registration forms effortlessly. With a wide array of question types at your fingertips, you have the freedom to create tailored, engaging forms that cater to your unique event needs.

[More details: Customisation](https://docs.crowdcomms.com/books/registration-step-by-step-guide/page/branding-customising-the-registration-form)

[More details: Build the form](https://docs.crowdcomms.com/books/registration-step-by-step-guide/page/building-the-registration-form)

</td><td class="align-left" style="height: 192px; border-width: 1px; border-color: rgb(0, 0, 0);">October 2023</td></tr><tr style="height: 147.2px;"><td style="height: 147.2px; border-width: 1px; border-color: rgb(0, 0, 0);">Registration Landing Page Builder

<span style="background-color: rgb(38, 138, 138); color: rgb(255, 255, 255);"> Virtual </span> <span style="background-color: rgb(59, 67, 95); color: rgb(255, 255, 255);"> Hybrid </span> <span style="color: rgb(255, 255, 255); background-color: rgb(255, 94, 0);"> In person </span>

<span style="color: rgb(255, 255, 255); background-color: rgb(229, 145, 0);"> Registration </span><span style="color: rgb(255, 255, 255);"> </span>

</td><td style="height: 147.2px; border-width: 1px; border-color: rgb(0, 0, 0);">This next Suite feature takes a familiar platform component and elevates it to new heights, we introduce to you the Registration Landing Page Builder. Designed with your event's success in mind, this feature offers great flexibility.

[More details](https://docs.crowdcomms.com/books/registration-step-by-step-guide/page/creating-the-landing-page-for-the-registration-site)

</td><td style="height: 147.2px; border-width: 1px; border-color: rgb(0, 0, 0);">October 2023</td></tr><tr style="height: 147.2px;"><td style="height: 147.2px; border-width: 1px; border-color: rgb(0, 0, 0);">Email Templates

<span style="background-color: rgb(38, 138, 138); color: rgb(255, 255, 255);"> Virtual </span> <span style="background-color: rgb(59, 67, 95); color: rgb(255, 255, 255);"> Hybrid </span> <span style="color: rgb(255, 255, 255); background-color: rgb(255, 94, 0);"> In person </span>

<span style="color: rgb(255, 255, 255); background-color: rgb(229, 145, 0);"> Registration </span><span style="color: rgb(255, 255, 255);"> </span>

</td><td style="height: 147.2px; border-width: 1px; border-color: rgb(0, 0, 0);"> This versatile tool empowers you to effortlessly craft and send targeted emails to invite users to register, issue reminders to those who haven't registered, and send confirmation emails to those who have.

[More details](https://docs.crowdcomms.com/books/registration-step-by-step-guide/page/editing-generating-email-templates)

</td><td style="height: 147.2px; border-width: 1px; border-color: rgb(0, 0, 0);">October 2023</td></tr><tr style="height: 147.2px;"><td style="height: 147.2px; border-width: 1px; border-color: rgb(0, 0, 0);">Agenda Time Zone Options

<span style="background-color: rgb(38, 138, 138); color: rgb(255, 255, 255);"> Virtual </span> <span style="background-color: rgb(59, 67, 95); color: rgb(255, 255, 255);"> Hybrid </span> <span style="color: rgb(255, 255, 255); background-color: rgb(255, 94, 0);"> In person </span>

<span style="color: rgb(255, 255, 255); background-color: rgb(137, 0, 74);"> Event Platform </span>

</td><td style="height: 147.2px; border-width: 1px; border-color: rgb(0, 0, 0);">Imagine that you're running your event in London, with delegates attending from all around the globe. You want your Event App to show sessions in the event's time zone rather than the local time of each attendee.

[More details](https://docs.crowdcomms.com/books/platform-docs/page/time-zones)

</td><td style="height: 147.2px; border-width: 1px; border-color: rgb(0, 0, 0);">June 2023</td></tr><tr style="height: 124.8px;"><td style="height: 124.8px; border-width: 1px; border-color: rgb(0, 0, 0);">Polling Results on the platform app

<span style="background-color: rgb(38, 138, 138); color: rgb(255, 255, 255);"> Virtual </span> <span style="background-color: rgb(59, 67, 95); color: rgb(255, 255, 255);"> Hybrid </span> <span style="color: rgb(255, 255, 255); background-color: rgb(255, 94, 0);"> In person </span>

<span style="color: rgb(255, 255, 255); background-color: rgb(137, 0, 74);"> Event Platform </span>

</td><td style="height: 124.8px; border-width: 1px; border-color: rgb(0, 0, 0);">With the increasing popularity of the Polling Feature and the introduction of Advanced Voting, the next logical step was to develop the ability to display the results to the platform users on the App.

[More details](https://docs.crowdcomms.com/books/development-release-highlights/page/june-introducing-the-latest-feature-releases-including-time-zone-options-session-chat-images-and-browser-notifications)

</td><td style="height: 124.8px; border-width: 1px; border-color: rgb(0, 0, 0);">June 2023</td></tr><tr style="height: 147.2px;"><td style="height: 147.2px; border-width: 1px; border-color: rgb(0, 0, 0);">Session Chat Images

<span style="background-color: rgb(38, 138, 138); color: rgb(255, 255, 255);"> Virtual </span> <span style="background-color: rgb(59, 67, 95); color: rgb(255, 255, 255);"> Hybrid </span> <span style="color: rgb(255, 255, 255); background-color: rgb(255, 94, 0);"> In person </span>

<span style="color: rgb(255, 255, 255); background-color: rgb(137, 0, 74);"> Event Platform </span>

</td><td style="height: 147.2px; border-width: 1px; border-color: rgb(0, 0, 0);">We are also thrilled to announce an enhancement to our Engagement Panel: the ability to upload images into the Session Chat. With this new feature, your delegates can effortlessly share visual content, making conversations more engaging and interactive.

[More details](https://docs.crowdcomms.com/books/engagement-and-networking/page/session-chat)

</td><td style="height: 147.2px; border-width: 1px; border-color: rgb(0, 0, 0);">June 2023</td></tr><tr style="height: 124.8px;"><td style="border-width: 1px; height: 124.8px; border-color: rgb(0, 0, 0);">Profile Pop-Up Card

<span style="background-color: rgb(38, 138, 138); color: rgb(255, 255, 255);"> Virtual </span> <span style="background-color: rgb(59, 67, 95); color: rgb(255, 255, 255);"> Hybrid </span> <span style="color: rgb(255, 255, 255); background-color: rgb(255, 94, 0);"> In person </span>

<span style="color: rgb(255, 255, 255); background-color: rgb(137, 0, 74);"> Event Platform </span>

</td><td style="border-width: 1px; height: 124.8px; border-color: rgb(0, 0, 0);">Now, attendees can access useful shortcuts directly within the pop-up card, making it easier than ever to send chat messages, schedule meetings or initiate video calls with other delegates.

[More details](https://docs.crowdcomms.com/books/development-release-highlights/page/june-introducing-the-latest-feature-releases-including-time-zone-options-session-chat-images-and-browser-notifications)

</td><td style="border-width: 1px; height: 124.8px; border-color: rgb(0, 0, 0);">June 2023</td></tr><tr style="height: 124.8px;"><td style="border-width: 1px; height: 124.8px; border-color: rgb(0, 0, 0);">Zoom Integration Upgrade

<span style="background-color: rgb(38, 138, 138); color: rgb(255, 255, 255);"> Virtual </span> <span style="background-color: rgb(59, 67, 95); color: rgb(255, 255, 255);"> Hybrid </span>

<span style="color: rgb(255, 255, 255); background-color: rgb(137, 0, 74);"> Event Platform </span>

</td><td style="border-width: 1px; height: 124.8px; border-color: rgb(0, 0, 0);">We have also updated our Zoom integration, which is optimised with their latest SDK version. This update brings an easier integration experience (with only two fields, instead of four).

[More details](https://docs.crowdcomms.com/books/platform-docs/page/zoom-meetings-webinars)

</td><td style="border-width: 1px; height: 124.8px; border-color: rgb(0, 0, 0);">June 2023</td></tr><tr style="height: 147.2px;"><td style="border-width: 1px; height: 147.2px; border-color: rgb(0, 0, 0);">Abstract Module

<span style="background-color: rgb(38, 138, 138); color: rgb(255, 255, 255);"> Virtual </span> <span style="background-color: rgb(59, 67, 95); color: rgb(255, 255, 255);"> Hybrid </span> <span style="color: rgb(255, 255, 255); background-color: rgb(255, 94, 0);"> In person </span>

<span style="color: rgb(255, 255, 255); background-color: rgb(137, 0, 74);"> Event Platform </span>

</td><td style="border-width: 1px; height: 147.2px; border-color: rgb(0, 0, 0);">The Abstract Module allows you to organise your submissions into a list, making it easy to find and view the most relevant content. Each submission can be viewed on a detailed page, allowing for a comprehensive review of the document.

[More details](https://docs.crowdcomms.com/books/platform-docs/page/creating-an-abstracts-module)

</td><td style="border-width: 1px; height: 147.2px; border-color: rgb(0, 0, 0);">April 2023</td></tr><tr style="height: 102.4px;"><td style="height: 102.4px; border-width: 1px; border-color: rgb(0, 0, 0);">Q&amp;A Improvements: Response Field

<span style="background-color: rgb(38, 138, 138); color: rgb(255, 255, 255);"> Virtual </span> <span style="background-color: rgb(59, 67, 95); color: rgb(255, 255, 255);"> Hybrid </span> <span style="color: rgb(255, 255, 255); background-color: rgb(255, 94, 0);"> In person </span>

<span style="color: rgb(255, 255, 255); background-color: rgb(137, 0, 74);"> Event Platform </span>

</td><td style="height: 102.4px; border-width: 1px; border-color: rgb(0, 0, 0);">Allow speakers and admins to respond to questions in the platform app. There's no need to ever miss a question again!

[More details](https://docs.crowdcomms.com/books/platform-docs/page/qa)

</td><td style="height: 102.4px; border-width: 1px; border-color: rgb(0, 0, 0);">April 2023</td></tr><tr style="height: 147.2px;"><td style="border-width: 1px; height: 147.2px; border-color: rgb(0, 0, 0);">Intelligent Waiting List

<span style="background-color: rgb(38, 138, 138); color: rgb(255, 255, 255);"> Virtual </span> <span style="background-color: rgb(59, 67, 95); color: rgb(255, 255, 255);"> Hybrid </span> <span style="color: rgb(255, 255, 255); background-color: rgb(255, 94, 0);"> In person </span>

<span style="color: rgb(255, 255, 255); background-color: rgb(137, 0, 74);"> Event Platform </span>

</td><td style="border-width: 1px; height: 147.2px; border-color: rgb(0, 0, 0);">Now, delegates don't have to worry about missing their favourite sessions because they are full. With our waiting list feature, they can sign up for a full session, and we will automatically assign tickets that become available based on a queuing system. Clever, right?

[More details](https://docs.crowdcomms.com/books/development-release-highlights/page/april-all-new-abstracts-module-self-service-livestream-production-studio-agenda-session-waiting-lists-event-communications-hub)

</td><td style="border-width: 1px; height: 147.2px; border-color: rgb(0, 0, 0);">April 2023</td></tr><tr style="height: 192px;"><td style="border-width: 1px; height: 192px; border-color: rgb(0, 0, 0);">New &amp; Improved Communications Section

<span style="background-color: rgb(38, 138, 138); color: rgb(255, 255, 255);"> Virtual </span> <span style="background-color: rgb(59, 67, 95); color: rgb(255, 255, 255);"> Hybrid </span> <span style="color: rgb(255, 255, 255); background-color: rgb(255, 94, 0);"> In person </span>

<span style="color: rgb(255, 255, 255); background-color: rgb(137, 0, 74);"> Event Platform </span>

</td><td style="border-width: 1px; height: 192px; border-color: rgb(0, 0, 0);">This final update is small but mighty. Firstly, we have reshuffled the new Dashboard and introduced a new tab: the 'Comms' section - giving email set up and alerts a new, easy to find home. Within this tab, we have also added a setting for you to decide whether your delegates are opted in or out of email communications and notification sounds by default.

[More details](https://docs.crowdcomms.com/books/engagement-and-networking/page/alerts-and-notifications)

</td><td style="border-width: 1px; height: 192px; border-color: rgb(0, 0, 0);">April 2023</td></tr><tr style="height: 170.65px;"><td style="border-width: 1px; height: 170.65px; border-color: rgb(0, 0, 0);">Agenda session re-design

<span style="background-color: rgb(38, 138, 138); color: rgb(255, 255, 255);"> Virtual </span> <span style="background-color: rgb(59, 67, 95); color: rgb(255, 255, 255);"> Hybrid </span> <span style="color: rgb(255, 255, 255); background-color: rgb(255, 94, 0);"> In person </span>

<span style="color: rgb(255, 255, 255); background-color: rgb(137, 0, 74);"> Event Platform </span>

</td><td style="border-width: 1px; height: 170.65px; border-color: rgb(0, 0, 0);">The Agenda Session page is the heart of the platform. It is the most crucial feature, and without it, the platform won't be able to fulfil its purpose. Due to its importance, we have decided it deserves a design lift.

[More details](https://docs.crowdcomms.com/books/development-release-highlights/page/february-agenda-session-and-personal-agenda-page-re-design-and-additions-to-the-delegate-calendar)


</td><td style="border-width: 1px; height: 170.65px; border-color: rgb(0, 0, 0);">February 2023</td></tr><tr style="height: 147.2px;"><td style="border-width: 1px; height: 147.2px; border-color: rgb(0, 0, 0);">Personal Agenda re-design

<span style="background-color: rgb(38, 138, 138); color: rgb(255, 255, 255);"> Virtual </span> <span style="background-color: rgb(59, 67, 95); color: rgb(255, 255, 255);"> Hybrid </span> <span style="color: rgb(255, 255, 255); background-color: rgb(255, 94, 0);"> In person </span>

<span style="color: rgb(255, 255, 255); background-color: rgb(137, 0, 74);"> Event Platform </span>

</td><td style="border-width: 1px; height: 147.2px; border-color: rgb(0, 0, 0);">The Personal Agenda page has also been given a facelift. Not only to the design but the functionality has also been extended to include delegates' upcoming meetings and the event organiser's managed agendas.

[More details](https://docs.crowdcomms.com/books/development-release-highlights/page/february-agenda-session-and-personal-agenda-page-re-design-and-additions-to-the-delegate-calendar)

</td><td style="border-width: 1px; height: 147.2px; border-color: rgb(0, 0, 0);">February 2023</td></tr><tr style="height: 147.2px;"><td style="border-width: 1px; height: 147.2px; border-color: rgb(0, 0, 0);">Improved integration with personal calendars

<span style="background-color: rgb(38, 138, 138); color: rgb(255, 255, 255);"> Virtual </span> <span style="background-color: rgb(59, 67, 95); color: rgb(255, 255, 255);"> Hybrid </span> <span style="color: rgb(255, 255, 255); background-color: rgb(255, 94, 0);"> In person </span>

<span style="color: rgb(255, 255, 255); background-color: rgb(137, 0, 74);"> Event Platform </span>

</td><td style="border-width: 1px; height: 147.2px; border-color: rgb(0, 0, 0);">.ics file attachments will be included in all meeting and favourited session email notifications, meaning your delegates can easily add in-app them into their chosen calendar. This way, even when away from the app, they will never miss any meetings or sessions.

[More details](https://docs.crowdcomms.com/books/development-release-highlights/page/february-agenda-session-and-personal-agenda-page-re-design-and-additions-to-the-delegate-calendar)

</td><td style="border-width: 1px; height: 147.2px; border-color: rgb(0, 0, 0);">February 2023</td></tr><tr style="height: 169.6px;"><td style="border-width: 1px; height: 169.6px; border-color: rgb(0, 0, 0);">New &amp; Improved Stream / Video Player

<span style="background-color: rgb(38, 138, 138); color: rgb(255, 255, 255);"> Virtual </span> <span style="background-color: rgb(59, 67, 95); color: rgb(255, 255, 255);"> Hybrid </span>

<span style="color: rgb(255, 255, 255); background-color: rgb(137, 0, 74);"> Event Platform </span>

</td><td style="border-width: 1px; height: 169.6px; border-color: rgb(0, 0, 0);">Your delegates can get timeline hover previews on this new player and keyboard control navigations when watching on-demand videos. The video player is also fully responsive and adaptive, ensuring that it will look great anywhere on the web, regardless of the device or connection.

[More details](https://docs.crowdcomms.com/books/development-release-highlights/page/january-new-stream-video-player-with-captions-recurring-meetings-exhibitor-portal-and-agenda-autoplay)

</td><td style="border-width: 1px; height: 169.6px; border-color: rgb(0, 0, 0);">January 2023</td></tr><tr style="height: 147.2px;"><td style="border-width: 1px; height: 147.2px; border-color: rgb(0, 0, 0);">Agenda Autoplay

<span style="background-color: rgb(38, 138, 138); color: rgb(255, 255, 255);"> Virtual </span> <span style="background-color: rgb(59, 67, 95); color: rgb(255, 255, 255);"> Hybrid </span>

<span style="color: rgb(255, 255, 255); background-color: rgb(137, 0, 74);"> Event Platform </span>

</td><td style="border-width: 1px; height: 147.2px; border-color: rgb(0, 0, 0);">We are very excited to introduce our new Stream Autoplay feature. When enabled from the toggle in the Dashboard, your delegates will automatically be transported to their next favourited session once their current stream has finished.

[More details](https://docs.crowdcomms.com/books/platform-docs/page/agenda-auto-play)

</td><td style="border-width: 1px; height: 147.2px; border-color: rgb(0, 0, 0);">January 2023</td></tr><tr style="height: 35.2px;"><td style="border-width: 1px; height: 35.2px; border-color: rgb(0, 0, 0);">Exhibitor Self Edit Profiles

<span style="background-color: rgb(38, 138, 138); color: rgb(255, 255, 255);"> Virtual </span> <span style="background-color: rgb(59, 67, 95); color: rgb(255, 255, 255);"> Hybrid </span> <span style="color: rgb(255, 255, 255); background-color: rgb(255, 94, 0);"> In person </span>

<span style="color: rgb(255, 255, 255); background-color: rgb(137, 0, 74);"> Event Platform </span>

</td><td style="border-width: 1px; height: 35.2px; border-color: rgb(0, 0, 0);">If you run events with hundreds of sponsors and exhibitors and find yourself spending days updating company info, logos and branding, we have a solution for you!

[More details](https://docs.crowdcomms.com/books/sponsors-and-exhibitors/page/self-edit-exhibitor-portal)

</td><td style="border-width: 1px; height: 35.2px; border-color: rgb(0, 0, 0);">January 2023</td></tr><tr style="height: 35.2px;"><td style="border-width: 1px; height: 35.2px; border-color: rgb(0, 0, 0);">Recurring Meetings

<span style="background-color: rgb(38, 138, 138); color: rgb(255, 255, 255);"> Virtual </span> <span style="background-color: rgb(59, 67, 95); color: rgb(255, 255, 255);"> Hybrid </span> <span style="color: rgb(255, 255, 255); background-color: rgb(255, 94, 0);"> In person </span>

<span style="color: rgb(255, 255, 255); background-color: rgb(137, 0, 74);"> Event Platform </span>

</td><td style="border-width: 1px; height: 35.2px; border-color: rgb(0, 0, 0);">If you are using our platform as a long-term solution, this feature is for you! Your delegates can now arrange recurring meetings, with either a daily, weekly or monthly occurrence, via the Meeting Booking feature.

[More details](https://docs.crowdcomms.com/books/platform-docs/chapter/meeting-booking)

<div class="pointer-container" component="pointer" id="bkmrk-" option:pointer:page-id="890"><div class="pointer anim is-page-editable">  
</div></div></td><td style="border-width: 1px; height: 35.2px; border-color: rgb(0, 0, 0);">January 2023</td></tr></tbody></table>

# Roadmap

<span data-contrast="auto">All new features follow a design and development process that includes stakeholder feedback on the concept and execution of the UX design, rigorous testing, peer review of code and security review before being planned for release. Progress is managed throughout by the product delivery manager.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span>

In the world of development it is essential to be agile and react to changing requirements. The roadmap prioritisation can be changed as client needs change and evolve.

Below image available as attachment in menu.

[![Roadmap Visualisation H1 2024 Copy.jpg](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2024-03/scaled-1680-/roadmap-visualisation-h1-2024-copy.jpg)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2024-03/roadmap-visualisation-h1-2024-copy.jpg)

**Important**: All events must be planned based on existing functionality.

# 2024 Updates



# Q1 | Round-Up & What's Next for Q1 2024: Elevating Your Event Experience with Exciting Enhancements!

The CrowdComms team, as always, has been working hard through the winter months to empower you to craft exceptional event experiences in 2024.  
  
Recent and upcoming updates include:

- **Analytics Dashboard**: Manage and interpret data effortlessly, and gain insights into your event’s success.
- **Improved Video Breakouts:** Enhanced collaboration and interaction, ensuring continuous engagement.
- **Custom Email Domains**: Add a professional touch to your event communications seamlessly.
- **Word Clouds Feature**: Visualise delegate sentiments in a vibrant, engaging format.
- **Registration RSVP Email Template**: Streamline the RSVP process, enabling easy communication of availability.
- **Real-Time Attendees View**: Stay updated with dynamic real-time updates on session attendance.
- **Activity Feed Moderator Controls**: Empower moderators to manage the activity feed, fostering an engaging environment.

#### <span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Brand New Analytics Dashboard &amp; Reporting Export</span>

[![image.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2024-03/scaled-1680-/XWuimage.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2024-03/XWuimage.png)

📈 Introducing our exciting Analytics Dashboard, now seamlessly integrated into your CMS dashboard for precision and ease. Gain immediate access to a comprehensive overview of your event's success, including essential metrics like adoption rates, total page views, and real-time trends, enabling informed decision-making and unparalleled engagement. But that's not all! We're thrilled to unveil our powerful Reporting Export feature, providing effortless access to detailed event data for comprehensive insights and informed decision-making, propelling your success to new heights with ease.

#### <span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">The Newly Improved Video Breakouts</span>

[![image.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2024-03/scaled-1680-/mo9image.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2024-03/mo9image.png)

At CrowdComms, we're dedicated to continually improving your event experience, and our latest update to the Video Breakouts feature reflects that commitment. This upgraded version introduces a revamped layout, prioritising active participants to facilitate seamless collaboration and meaningful connections. With a focus on enhancing engagement, our innovative design showcases the most active participants prominently on screen while neatly organising less active participants in the 'Inactive' panel for a distraction-free experience. Additionally, delegates now have the option to personalise their virtual space with backgrounds, allowing for creative expression during video breakouts. These enhancements promise to elevate your event experience, fostering connections and creating memorable moments like never before!

#### <span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Custom Email Domains</span>

✉️ Elevate your event communication with our Custom Email Domains feature, enabling you to send emails using your unique domain for a personalised and professional touch. Beyond aesthetics, this enhancement bolsters your brand identity and credibility, enhancing visibility and email deliverability. Bid farewell to generic addresses as you make a lasting impression on your audience, ensuring your messages land directly in their inbox. With Custom Email Domains, it's time to enhance your communication and forge meaningful connections like never before!

#### <span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Word Clouds</span>

[![image.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2024-03/scaled-1680-/WpTimage.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2024-03/WpTimage.png)

Our Word Clouds feature is designed to capture the essence of your event in a visually stunning way, transforming delegate sentiments into an insightful masterpiece. It creates a dynamic tapestry of feedback, thoughts, and emotions, allowing you to effortlessly gauge the pulse of your event and identify trends in real-time. Moreover, Word Clouds organises feedback based on popularity, highlighting the most significant words for actionable insights and meaningful improvements. Say hello to a new era of event analysis and engagement, where every word matters and shapes the future of your events.

#### <span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Additional Registration Email Template - RSVP</span>

[![image.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2024-03/scaled-1680-/PJPimage.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2024-03/PJPimage.png)

📧 We're thrilled to introduce an exciting update to our Registration Email Communication feature, invitees can now decline event invitations directly from their inbox! This streamlined process eliminates back-and-forth emails and manual updates, empowering invitees to respond effortlessly. Additionally, we've included an optional 'Reason' field to provide valuable insights into declined invitations. Furthermore, our new Not Attending Email template offers a seamless solution for confirming declines, ensuring clear communication and maintaining a professional touch throughout the event planning process. With these enhancements, managing RSVPs has never been more efficient, leaving you with more time to focus on creating unforgettable events.

#### <span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Real-Time Attendees View in Agenda List</span>

[![image.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2024-03/scaled-1680-/C9Ximage.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2024-03/C9Ximage.png)

Another feature we're excited to introduce is the Real-Time Attendees view, designed to keep you connected and informed throughout your event. Accessible directly from the Agenda list page, this innovative tool offers delegates a dynamic view of session attendees in real time. With instant access to attendee lists and real-time updates, delegates can confidently plan their event experience while staying seamlessly coordinated. Additionally, Dashboard admins can now customise session icons and labels, adding a personalised touch to each session. With Real-Time Attendees view, make the most of every session and stay engaged throughout your event!

#### <span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Activity Feed External Moderator Controls</span>

[![image.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2024-03/scaled-1680-/BrFimage.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2024-03/BrFimage.png)

We're thrilled to unveil the Activity Feed External Moderator controls! With this feature, event organisers can appoint moderators to manage and oversee the activity on the Activity Feed wall within the event app. Say goodbye to concerns about inappropriate content or spam cluttering your Activity Feed as moderators now have the authority to pin, hide posts, and moderate comments, ensuring a vibrant and welcoming space for all attendees. Empower your moderators to curate content, highlight announcements, and foster discussions, creating a positive and engaging environment. Embrace a meticulously curated Activity Feed, fostering attendee engagement and ensuring meaningful interactions throughout your event.

# May | Elevate Attendee Engagement with Our Enhanced Gamification Features

Are you looking to create unforgettable event experiences that leave a lasting impression on your attendees? Look no further! We're thrilled to share some exciting news with you - our Gamification module is getting a major upgrade!  
  
In our upcoming release, you'll discover a host of new and enhanced features designed to elevate attendee engagement at your events. With our enhanced gamification features, you'll have the power to create immersive and interactive experiences that captivate your audience and drive meaningful interactions. Say Tschüss to static events and Olá to dynamic engagement opportunities!

#####   


##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Lick of Paint on the Leaderboard </span>**

[![image.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2024-05/scaled-1680-/image.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2024-05/image.png)

👨‍🎨 At CrowdComms, we're dedicated to continuously enhancing our Gamification features to deliver unforgettable event experiences. That's why we're excited to introduce our latest improvement, the new Gamification leaderboard design. With a fresh lick of paint, our new leaderboard design offers a bold and eye-catching aesthetic that takes attendee engagement to the next level.  
  
Designed with both form and function in mind, our updated leaderboard design provides a visually striking focal point for your event. No more bland and uninspiring leaderboards, our new design commands attention and drives excitement among attendees.

#####   


##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Improved Navigation on the Gamification Module</span>**

[![image.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2024-05/scaled-1680-/qmiimage.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2024-05/qmiimage.png)

🧭 Next, we're introducing a feature that allows you to effortlessly control the ordering of gamification tabs directly within the Dashboard. This ensures seamless navigation for your users, enhancing their overall experience and making it easier than ever to engage with challenges and activities.  
  
In addition, we're streamlining the challenge navigation process by combining complete and incomplete tabs within the Gamification module. This intuitive enhancement provides your app users with intuitive filters, simplifying their journey through challenges and activities and eliminating any confusion along the way.

#####   


##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Enhanced Challenge Configurations</span>**

[![image.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2024-05/scaled-1680-/mzNimage.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2024-05/mzNimage.png)

Our enhanced gamification challenge configurations introduces a range of new 'conditions' that empower you to design diverse and interactive challenges. Whether you're looking to spark creativity, foster networking, or promote engagement, the possibilities are endless.  
  
You can now create challenges with custom conditions such as 'Text', 'QR Code', 'Multiple Choice' and more. This flexibility allows for the creation of dynamic challenges that align perfectly with event themes and objectives.  
  
Crafting engaging experiences has never been easier with our multiple-choice challenge configuration. Define answers and select the correct one to create interactive quizzes and polls that keep participants entertained and engaged throughout your event.  
  
In addition, you can leverage existing 'trigger' choices to further enhance challenge variety. From scanning QR codes to answering multiple-choice questions, these triggers provide endless opportunities for engagement.  
  
With our intuitive challenge configuration interface, designing captivating gamification experiences has never been easier. Organisers can unleash their creativity and experiment with different challenge formats to captivate attendees and drive participation.

#####   


##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Scanner Direct Link Module</span>**

[![image.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2024-05/scaled-1680-/Qelimage.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2024-05/Qelimage.png)

We're also introducing a brand new scanner direct link module on the delegate app. With the Scanner direct link Module, attendees can now easily access event content and participate in activities using a universal scanner. Attendees can effortlessly connect with fellow participants by scanning QR codes or exchanging business cards, fostering meaningful connections and facilitating valuable interactions that extend beyond the event itself.  
  
Furthermore, with the addition of the new QR code challenge, the Gamification feature unveils a realm of possibilities for your delegates, providing a versatile and interactive method to enrich the gamification experience. From exhilarating scavenger hunts to unlocking exclusive content, QR codes introduce an electrifying dimension to your event engagement strategy.

#####   


##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Challenge Completion Experience</span>**

🔈 Lastly, we've enhanced the challenge completion experience to include pop-ups, sounds, and haptic feedback (on native platforms), ensuring a more immersive and rewarding journey for your users. Every challenge completion will be a memorable and immersive moment, leaving a lasting impression on your attendees.

# May | Streamline Your Event Registration with Our New CMS Features

<span class="TextRun SCXW220220574 BCX0" data-contrast="auto" lang="EN-GB" xml:lang="EN-GB"><span class="NormalTextRun SCXW220220574 BCX0">Get ready to streamline your event registration process and gain deeper insights into your communication strategies! </span><span class="NormalTextRun SCXW220220574 BCX0">We're</span><span class="NormalTextRun SCXW220220574 BCX0"> excited to introduce our latest enhancements to the CMS, designed to </span><span class="NormalTextRun SCXW220220574 BCX0">optimise</span><span class="NormalTextRun SCXW220220574 BCX0"> registration communication management and improve user experience.</span></span><span class="EOP SCXW220220574 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":240,"335559739":240}"> </span>

##### <span style="color: rgb(38, 138, 138);">**<span class="TextRun MacChromeBold SCXW220220574 BCX0" data-contrast="none" lang="EN-GB" xml:lang="EN-GB"><span class="NormalTextRun SCXW220220574 BCX0" data-ccp-parastyle="heading 4">RSVP Functionality: Simplify Attendee Responses</span></span><span class="EOP SCXW220220574 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"335551550":0,"335551620":0,"335559738":319,"335559739":319}"> </span>**</span>

<span class="TextRun SCXW220220574 BCX0" data-contrast="auto" lang="EN-GB" xml:lang="EN-GB"><span class="NormalTextRun SCXW220220574 BCX0">With our new RSVP functionality, event </span><span class="NormalTextRun SCXW220220574 BCX0">organisers</span><span class="NormalTextRun SCXW220220574 BCX0"> can now include a button in email templates that links directly to the registration page. This feature allows attendees to easily decline an invitation to register, simplifying the response process and helping you manage attendance more efficiently.</span></span><span class="EOP SCXW220220574 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":240,"335559739":240}"> </span>

##### <span style="color: rgb(38, 138, 138);">**<span class="TextRun MacChromeBold SCXW220220574 BCX0" data-contrast="none" lang="EN-GB" xml:lang="EN-GB"><span class="NormalTextRun SCXW220220574 BCX0" data-ccp-parastyle="heading 4">Email Masking Functionality: Protect and </span><span class="NormalTextRun SCXW220220574 BCX0" data-ccp-parastyle="heading 4">Customi</span><span class="NormalTextRun SCXW220220574 BCX0" data-ccp-parastyle="heading 4">s</span><span class="NormalTextRun SCXW220220574 BCX0" data-ccp-parastyle="heading 4">e</span><span class="NormalTextRun SCXW220220574 BCX0" data-ccp-parastyle="heading 4"> Your Communications</span></span><span class="EOP SCXW220220574 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"335551550":0,"335551620":0,"335559738":319,"335559739":319}"> </span>**</span>

<span class="TextRun SCXW220220574 BCX0" data-contrast="auto" lang="EN-GB" xml:lang="EN-GB"><span class="NormalTextRun SCXW220220574 BCX0">Our enhanced email masking functionality offers event </span><span class="NormalTextRun SCXW220220574 BCX0">organisers</span><span class="NormalTextRun SCXW220220574 BCX0"> the ability to mask the sender's identity in emails sent through the system. This feature allows </span><span class="NormalTextRun SCXW220220574 BCX0">customi</span><span class="NormalTextRun SCXW220220574 BCX0">s</span><span class="NormalTextRun SCXW220220574 BCX0">ation</span><span class="NormalTextRun SCXW220220574 BCX0">, making emails appear as if they come from the </span><span class="NormalTextRun SCXW220220574 BCX0">organiser's</span> <span class="NormalTextRun SCXW220220574 BCX0">organi</span><span class="NormalTextRun SCXW220220574 BCX0">s</span><span class="NormalTextRun SCXW220220574 BCX0">ation</span><span class="NormalTextRun SCXW220220574 BCX0"> or a specified domain. This not only enhances professionalism but also helps in </span><span class="NormalTextRun SCXW220220574 BCX0">maintaining</span><span class="NormalTextRun SCXW220220574 BCX0"> brand consistency.</span></span><span class="EOP SCXW220220574 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":240,"335559739":240}"> </span>

<span class="SCXW220220574 BCX0"><span class="WACImageContainer NoPadding DragDrop BlobObject SCXW220220574 BCX0" role="presentation">![](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2024-05/embedded-image-3rilawcg.png)</span></span><span class="EOP SCXW220220574 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":240,"335559739":240}"> </span>

##### <span style="color: rgb(38, 138, 138);">**<span class="TextRun MacChromeBold SCXW220220574 BCX0" data-contrast="none" lang="EN-GB" xml:lang="EN-GB"><span class="NormalTextRun SCXW220220574 BCX0">Comprehensive Email Statistics: Gain Valuable Insights</span></span><span class="EOP SCXW220220574 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":240,"335559739":240}"> </span>**</span>

<span class="TextRun SCXW220220574 BCX0" data-contrast="auto" lang="EN-GB" xml:lang="EN-GB"><span class="NormalTextRun SCXW220220574 BCX0">Our new dashboard tab now includes comprehensive email statistics, providing key metrics related to your email communications:</span></span><span class="EOP SCXW220220574 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":240,"335559739":240}"> </span>

<div class="ListContainerWrapper SCXW220220574 BCX0" id="bkmrk-email-delivery-metri">- <span class="TextRun MacChromeBold SCXW220220574 BCX0" data-contrast="auto" lang="EN-GB" xml:lang="EN-GB"><span class="NormalTextRun SCXW220220574 BCX0">Email Delivery Metrics</span></span><span class="TextRun SCXW220220574 BCX0" data-contrast="auto" lang="EN-GB" xml:lang="EN-GB"><span class="NormalTextRun SCXW220220574 BCX0">: Track the number of emails sent, delivered, and bounced.</span></span><span class="EOP SCXW220220574 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":0,"335559739":0}"> </span>

</div><div class="ListContainerWrapper SCXW220220574 BCX0" id="bkmrk-engagement-insights%3A">- <span class="TextRun MacChromeBold SCXW220220574 BCX0" data-contrast="auto" lang="EN-GB" xml:lang="EN-GB"><span class="NormalTextRun SCXW220220574 BCX0">Engagement Insights</span></span><span class="TextRun SCXW220220574 BCX0" data-contrast="auto" lang="EN-GB" xml:lang="EN-GB"><span class="NormalTextRun SCXW220220574 BCX0">: See whether emails were read, giving you valuable data on attendee engagement.</span></span><span class="EOP SCXW220220574 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":0,"335559739":0}"> </span>

</div><div class="ListContainerWrapper SCXW220220574 BCX0" id="bkmrk-export-capability%3A-e">- <span class="TextRun MacChromeBold SCXW220220574 BCX0" data-contrast="auto" lang="EN-GB" xml:lang="EN-GB"><span class="NormalTextRun SCXW220220574 BCX0">Export Capability</span></span><span class="TextRun SCXW220220574 BCX0" data-contrast="auto" lang="EN-GB" xml:lang="EN-GB"><span class="NormalTextRun SCXW220220574 BCX0">: Easily download your email statistics data into a spreadsheet format with a user-friendly "Export" button.</span></span><span class="EOP SCXW220220574 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":0,"335559739":0}"> </span>

</div><span class="TextRun SCXW220220574 BCX0" data-contrast="auto" lang="EN-GB" xml:lang="EN-GB"><span class="NormalTextRun SCXW220220574 BCX0">These features provide event </span><span class="NormalTextRun SCXW220220574 BCX0">organisers</span><span class="NormalTextRun SCXW220220574 BCX0"> with deeper insights into their communication strategies, helping to refine and </span><span class="NormalTextRun SCXW220220574 BCX0">optimi</span><span class="NormalTextRun SCXW220220574 BCX0">s</span><span class="NormalTextRun SCXW220220574 BCX0">e</span><span class="NormalTextRun SCXW220220574 BCX0"> future email campaigns.</span></span><span class="EOP SCXW220220574 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":240,"335559739":240}"> </span>

<span class="SCXW220220574 BCX0"><span class="WACImageContainer NoPadding DragDrop BlobObject SCXW220220574 BCX0" role="presentation">![](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2024-05/embedded-image-ilpw7ena.png)</span></span><span class="EOP SCXW220220574 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":240,"335559739":240}"> </span>

<span class="TextRun SCXW220220574 BCX0" data-contrast="auto" lang="EN-GB" xml:lang="EN-GB"><span class="NormalTextRun AdvancedProofingIssueV2Themed SCXW220220574 BCX0">All of</span><span class="NormalTextRun SCXW220220574 BCX0"> t</span><span class="NormalTextRun SCXW220220574 BCX0">hese enhancements are designed to make the registration process smoother, provide greater flexibility in managing communications, and offer valuable insights into email engagement. </span><span class="NormalTextRun SCXW220220574 BCX0">We're</span><span class="NormalTextRun SCXW220220574 BCX0"> committed to continuously improving our platform to meet your needs and help you create unforgettable event experiences.</span></span><span class="EOP SCXW220220574 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":240,"335559739":240}"></span>

# May | Simplify Your Meetings with Our New Booking Features

<span class="TextRun SCXW193967992 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW193967992 BCX0">Looking to simplify your meeting booking process and enhance </span><span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW193967992 BCX0">user</span><span class="NormalTextRun SCXW193967992 BCX0"> experience? </span><span class="NormalTextRun SCXW193967992 BCX0">We're</span><span class="NormalTextRun SCXW193967992 BCX0"> excited to introduce our latest enhancements to the CMS and frontend app designed to make meeting management more efficient and user-friendly.</span></span><span class="EOP SCXW193967992 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span>

##### <span style="color: rgb(38, 138, 138);">**<span class="TextRun MacChromeBold SCXW193967992 BCX0" data-contrast="none" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW193967992 BCX0" data-ccp-parastyle="heading 4">Spreadsheet Import Feature: Simplify Meeting Data Management</span></span><span class="EOP SCXW193967992 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"335559738":319,"335559739":319}"> </span>**</span>

<span class="TextRun SCXW193967992 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW193967992 BCX0">Our new spreadsheet import feature allows administrators to easily import meeting information directly into the CMS Dashboard. </span><span class="NormalTextRun SCXW193967992 BCX0">Here's</span><span class="NormalTextRun SCXW193967992 BCX0"> what it includes:</span></span><span class="EOP SCXW193967992 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span>

<div class="ListContainerWrapper SCXW193967992 BCX0" id="bkmrk-seamless-import-proc">- <span class="TextRun MacChromeBold SCXW193967992 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW193967992 BCX0">Seamless Import Process</span></span><span class="TextRun SCXW193967992 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW193967992 BCX0">: Administrators can import meeting details such as participants, date, time, location, and subject from a spreadsheet.</span></span><span class="EOP SCXW193967992 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span>

</div><div class="ListContainerWrapper SCXW193967992 BCX0" id="bkmrk-data-validation%3A-bui">- <span class="TextRun MacChromeBold SCXW193967992 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW193967992 BCX0">Data Validation</span></span><span class="TextRun SCXW193967992 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW193967992 BCX0">: Built-in validation checks ensure the accuracy and integrity of the imported data.</span></span><span class="EOP SCXW193967992 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span>

</div><div class="ListContainerWrapper SCXW193967992 BCX0" id="bkmrk-automatic-integratio">- <span class="TextRun MacChromeBold SCXW193967992 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW193967992 BCX0">Automatic Integration</span></span><span class="TextRun SCXW193967992 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW193967992 BCX0">: Meetings are automatically created on the </span><span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW193967992 BCX0">frontend</span><span class="NormalTextRun SCXW193967992 BCX0"> app, ensuring seamless integration between the CMS and </span><span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW193967992 BCX0">frontend</span><span class="NormalTextRun SCXW193967992 BCX0">.</span></span><span class="EOP SCXW193967992 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span>

</div><span class="SCXW193967992 BCX0"><span class="WACImageContainer NoPadding DragDrop BlobObject SCXW193967992 BCX0" role="presentation">![](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2024-05/embedded-image-pfnpgao1.jpeg)</span></span><span class="EOP SCXW193967992 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span>

##### <span style="color: rgb(38, 138, 138);">**<span class="TextRun MacChromeBold SCXW193967992 BCX0" data-contrast="none" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW193967992 BCX0" data-ccp-parastyle="heading 4">Prevent Overlapping Meetings: Avoid Scheduling Conflicts</span></span><span class="EOP SCXW193967992 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"335559738":319,"335559739":319}"> </span>**</span>

<span class="TextRun SCXW193967992 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW193967992 BCX0">Our new functionality prevents users from booking meetings in timeslots that already have pending meetings. Key features include:</span></span><span class="EOP SCXW193967992 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span>

<div class="ListContainerWrapper SCXW193967992 BCX0" id="bkmrk-conflict-detection%3A-">- <span class="TextRun MacChromeBold SCXW193967992 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW193967992 BCX0">Conflict Detection</span></span><span class="TextRun SCXW193967992 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW193967992 BCX0">: Real-time conflict detection notifies users when </span><span class="NormalTextRun SCXW193967992 BCX0">attempting</span><span class="NormalTextRun SCXW193967992 BCX0"> to book a meeting during a conflicting timeslot.</span></span><span class="EOP SCXW193967992 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span>

</div><div class="ListContainerWrapper SCXW193967992 BCX0" id="bkmrk-user-guidance%3A-clear">- <span class="TextRun MacChromeBold SCXW193967992 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW193967992 BCX0">User Guidance</span></span><span class="TextRun SCXW193967992 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW193967992 BCX0">: Clear error messages and notifications help users select alternative timeslots, preventing scheduling conflicts and improving user experience.</span></span><span class="EOP SCXW193967992 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span>

</div><span class="EOP SCXW193967992 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span>

<span class="SCXW193967992 BCX0"><span class="WACImageContainer NoPadding DragDrop BlobObject SCXW193967992 BCX0" role="presentation">![](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2024-05/embedded-image-a2xlbpgl.png)</span></span><span class="EOP SCXW193967992 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span>

##### <span style="color: rgb(38, 138, 138);">**<span class="TextRun MacChromeBold SCXW193967992 BCX0" data-contrast="none" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW193967992 BCX0" data-ccp-parastyle="heading 4">Capacity-Based Location Booking: </span><span class="NormalTextRun SpellingErrorV2Themed SCXW193967992 BCX0" data-ccp-parastyle="heading 4">Optimise</span><span class="NormalTextRun SCXW193967992 BCX0" data-ccp-parastyle="heading 4"> Physical Space Usage</span></span><span class="EOP SCXW193967992 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"335559738":319,"335559739":319}"> </span>**</span>

<span class="TextRun SCXW193967992 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW193967992 BCX0">Our capacity-based location booking feature allows users to book physical meeting locations based on </span><span class="NormalTextRun SCXW193967992 BCX0">capacity</span><span class="NormalTextRun SCXW193967992 BCX0"> limits set by CMS administrators. This ensures:</span></span><span class="EOP SCXW193967992 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span>

<div class="ListContainerWrapper SCXW193967992 BCX0" id="bkmrk-single-booking-per-l">- <span class="TextRun MacChromeBold SCXW193967992 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW193967992 BCX0">Single Booking Per Location</span></span><span class="TextRun SCXW193967992 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW193967992 BCX0">: If a room is in use, it </span><span class="NormalTextRun SCXW193967992 BCX0">can't</span><span class="NormalTextRun SCXW193967992 BCX0"> be double-booked, ensuring efficient use of physical </span><span class="NormalTextRun SCXW193967992 BCX0">spaces</span><span class="NormalTextRun SCXW193967992 BCX0"> and preventing conflicts.</span></span><span class="EOP SCXW193967992 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span>

</div><span class="TextRun SCXW193967992 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW193967992 BCX0">All these new features are designed to streamline the booking process, prevent scheduling conflicts, and </span><span class="NormalTextRun SpellingErrorV2Themed SCXW193967992 BCX0">optimise</span><span class="NormalTextRun SCXW193967992 BCX0"> physical meeting spaces. These enhancements are part of our commitment to improving your event management experience and ensuring seamless operations.</span></span><span class="EOP SCXW193967992 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span>

<span class="EOP SCXW193967992 BCX0" data-ccp-props="{}"></span>

# May | Empower Your Moderators with Our Enhanced Activity Feed Features

<span class="TextRun SCXW163941426 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW163941426 BCX0">Wanting to give your moderators more control and flexibility in managing your event's Activity Feed? </span><span class="NormalTextRun SCXW163941426 BCX0">We're</span><span class="NormalTextRun SCXW163941426 BCX0"> pleased to introduce our latest enhancements designed to empower moderators and administrators with tools to curate and manage content effectively.</span></span><span class="EOP SCXW163941426 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span>

##### <span style="color: rgb(38, 138, 138);">**<span class="TextRun MacChromeBold SCXW163941426 BCX0" data-contrast="none" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW163941426 BCX0" data-ccp-parastyle="heading 4">Moderator Assignment: Enhanced Content Control</span></span><span class="EOP SCXW163941426 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"335559738":319,"335559739":319}"> </span>**</span>

<span class="TextRun SCXW163941426 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW163941426 BCX0">Our new feature allows administrators to easily assign and update moderator roles. This enhancement ensures that content control is in the right hands, providing a more </span><span class="NormalTextRun SpellingErrorV2Themed SCXW163941426 BCX0">organi</span><span class="NormalTextRun SpellingErrorV2Themed SCXW163941426 BCX0">s</span><span class="NormalTextRun SpellingErrorV2Themed SCXW163941426 BCX0">ed</span><span class="NormalTextRun SCXW163941426 BCX0"> and managed Activity Feed.</span></span><span class="EOP SCXW163941426 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span>

<span class="SCXW163941426 BCX0"><span class="WACImageContainer NoPadding DragDrop BlobObject SCXW163941426 BCX0" role="presentation">![](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2024-05/embedded-image-wfjdrb8u.png)</span></span><span class="EOP SCXW163941426 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span>

##### <span style="color: rgb(38, 138, 138);">**<span class="TextRun MacChromeBold SCXW163941426 BCX0" data-contrast="none" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW163941426 BCX0" data-ccp-parastyle="heading 4">Post Box Toggle: Flexible Posting Controls</span></span><span class="EOP SCXW163941426 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"335559738":319,"335559739":319}"> </span>**</span>

<span class="TextRun SCXW163941426 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW163941426 BCX0">Introducing the post box toggle on the CMS:</span></span><span class="EOP SCXW163941426 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span>

<div class="ListContainerWrapper SCXW163941426 BCX0" id="bkmrk-enable%2Fdisable-posti">- <span class="TextRun MacChromeBold SCXW163941426 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW163941426 BCX0">Enable/Disable Posting</span></span><span class="TextRun SCXW163941426 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW163941426 BCX0">: Administrators can toggle the function of adding posts to the Activity Feed wall on or off.</span></span><span class="EOP SCXW163941426 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span>

</div><div class="ListContainerWrapper SCXW163941426 BCX0" id="bkmrk-user-control%3A-when-d">- <span class="TextRun MacChromeBold SCXW163941426 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW163941426 BCX0">User Control</span></span><span class="TextRun SCXW163941426 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW163941426 BCX0">: When disabled, users on the frontend app cannot add new posts. When enabled, they can post freely.</span></span><span class="EOP SCXW163941426 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span>

</div>##### <span style="color: rgb(38, 138, 138);">**<span class="TextRun MacChromeBold SCXW163941426 BCX0" data-contrast="none" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW163941426 BCX0" data-ccp-parastyle="heading 4">Post Pinning and Ordering: Highlight Important Content</span></span><span class="EOP SCXW163941426 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"335559738":319,"335559739":319}"> </span>**</span>

<span class="TextRun SCXW163941426 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW163941426 BCX0">New functionalities on the CMS allow administrators to:</span></span><span class="EOP SCXW163941426 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span>

<div class="ListContainerWrapper SCXW163941426 BCX0" id="bkmrk-pin-posts%3A-highlight">- <span class="TextRun MacChromeBold SCXW163941426 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW163941426 BCX0">Pin Posts</span></span><span class="TextRun SCXW163941426 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW163941426 BCX0">: Highlight important posts by pinning them within the Activity Feed.</span></span><span class="EOP SCXW163941426 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span>

</div><div class="ListContainerWrapper SCXW163941426 BCX0" id="bkmrk-flexible-ordering%3A-a">- <span class="TextRun MacChromeBold SCXW163941426 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW163941426 BCX0">Flexible Ordering</span></span><span class="TextRun SCXW163941426 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW163941426 BCX0">: Arrange pinned posts according to preferences, ensuring the most important content is always visible.</span></span><span class="EOP SCXW163941426 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span>

</div><span class="EOP SCXW163941426 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span>

##### <span style="color: rgb(38, 138, 138);">**<span class="TextRun MacChromeBold SCXW163941426 BCX0" data-contrast="none" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW163941426 BCX0" data-ccp-parastyle="heading 4">Activity Feed Title Setting: </span><span class="NormalTextRun SpellingErrorV2Themed SCXW163941426 BCX0" data-ccp-parastyle="heading 4">Customi</span><span class="NormalTextRun SpellingErrorV2Themed SCXW163941426 BCX0" data-ccp-parastyle="heading 4">s</span><span class="NormalTextRun SpellingErrorV2Themed SCXW163941426 BCX0" data-ccp-parastyle="heading 4">e</span><span class="NormalTextRun SCXW163941426 BCX0" data-ccp-parastyle="heading 4"> Your Feed</span></span><span class="EOP SCXW163941426 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"335559738":319,"335559739":319}"> </span>**</span>

<span class="TextRun SCXW163941426 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW163941426 BCX0">Admins now have the </span><span class="NormalTextRun SCXW163941426 BCX0">option</span><span class="NormalTextRun SCXW163941426 BCX0"> to set a custom title for the Activity Feed wall via the CMS:</span></span><span class="EOP SCXW163941426 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span>

<div class="ListContainerWrapper SCXW163941426 BCX0" id="bkmrk-custom-titles%3A-updat">- <span class="TextRun MacChromeBold SCXW163941426 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW163941426 BCX0">Custom Titles</span></span><span class="TextRun SCXW163941426 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW163941426 BCX0">: Update titles to align with the context or theme of the event.</span></span><span class="EOP SCXW163941426 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span>

</div><div class="ListContainerWrapper SCXW163941426 BCX0" id="bkmrk-character-limit%3A-ens">- <span class="TextRun MacChromeBold SCXW163941426 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW163941426 BCX0">Character Limit</span></span><span class="TextRun SCXW163941426 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW163941426 BCX0">: Ensure titles are concise with an imposed character limit.</span></span><span class="EOP SCXW163941426 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span>

</div>##### <span style="color: rgb(38, 138, 138);">**<span class="TextRun MacChromeBold SCXW163941426 BCX0" data-contrast="none" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW163941426 BCX0" data-ccp-parastyle="heading 4">Moderator Actions on Frontend: </span><span class="NormalTextRun SCXW163941426 BCX0" data-ccp-parastyle="heading 4">Maintain</span><span class="NormalTextRun SCXW163941426 BCX0" data-ccp-parastyle="heading 4"> Content Quality</span></span><span class="EOP SCXW163941426 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"335559738":319,"335559739":319}"> </span>**</span>

<span class="TextRun SCXW163941426 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW163941426 BCX0">Moderators on the frontend app are now empowered to:</span></span><span class="EOP SCXW163941426 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span>

<div class="ListContainerWrapper SCXW163941426 BCX0" id="bkmrk-hide-posts-and-comme">- <span class="TextRun MacChromeBold SCXW163941426 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW163941426 BCX0">Hide Posts and Comments</span></span><span class="TextRun SCXW163941426 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW163941426 BCX0">: </span><span class="NormalTextRun SCXW163941426 BCX0">Maintain</span><span class="NormalTextRun SCXW163941426 BCX0"> a positive and relevant content environment by hiding inappropriate or irrelevant posts and comments.</span></span><span class="EOP SCXW163941426 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span>

</div>##### <span style="color: rgb(38, 138, 138);">**<span class="TextRun MacChromeBold SCXW163941426 BCX0" data-contrast="none" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW163941426 BCX0" data-ccp-parastyle="heading 4">Pinning Posts on Frontend: Real-Time Content Management</span></span><span class="EOP SCXW163941426 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"335559738":319,"335559739":319}"> </span>**</span>

<span class="TextRun SCXW163941426 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW163941426 BCX0">Moderators can now pin posts directly from the frontend app:</span></span><span class="EOP SCXW163941426 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span>

<div class="ListContainerWrapper SCXW163941426 BCX0" id="bkmrk-chronological-pinnin">- <span class="TextRun MacChromeBold SCXW163941426 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW163941426 BCX0">Chronological Pinning</span></span><span class="TextRun SCXW163941426 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW163941426 BCX0">: Pinned posts are ordered based on the time of pinning, allowing for a chronological arrangement that keeps the most recent and relevant content at the </span><span class="NormalTextRun SCXW163941426 BCX0">top</span><span class="NormalTextRun SCXW163941426 BCX0">.</span></span><span class="EOP SCXW163941426 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span>

</div><span class="TextRun SCXW163941426 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW163941426 BCX0">These new features are designed to give moderators and administrators greater control over the Activity Feed, enhancing the overall content management experience. </span><span class="NormalTextRun SCXW163941426 BCX0">W</span><span class="NormalTextRun SCXW163941426 BCX0">e're</span> <span class="NormalTextRun SCXW163941426 BCX0">committed to providing the tools you need to create a dynamic and engaging event environment.</span></span><span class="EOP SCXW163941426 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span>

<span class="EOP SCXW163941426 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}">[![Trial Test (4).jpg](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2024-05/scaled-1680-/trial-test-4.jpg)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2024-05/trial-test-4.jpg)</span>

# 2023 Updates



# January: New Stream & Video Player with Captions, Recurring Meetings, Exhibitor Portal and Agenda Autoplay

As we embark on the new year, we are delighted to announce a host of exciting new features and updates!

Our Stream &amp; Video Player and accompanying captioning feature will allow for greater attendee accessibility. We're also introducing an Agenda Autoplay prompt that helps guide your delegates from one session to another with ease.

Exhibitors also have something extra special coming their way - the Exhibitor Portal, which allows them more control when it comes time to set up shop. And last but far from least – Meeting Booking has gained several incredible additions!

Let's get into the details!

#### <span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Brand New Stream &amp; Video Player</span>

[![image.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2023-01/scaled-1680-/5mgimage.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2023-01/5mgimage.png)

The major update this month is a brand new Stream &amp; Video Player. Your delegates can get timeline hover previews on this new player and keyboard control navigations when watching on-demand videos. The video player is also fully responsive and adaptive, ensuring that it will look great anywhere on the web, regardless of the device or connection.

Our new player will give you access to a wide range of data, providing valuable insight into your attendees' experiences.

Accessibility is at the heart of the CrowdComms technology suite. In this new player, we have added the captions feature, enabling hard-of-hearing viewers to enjoy your event equally. Captions can be enabled or disabled on the Dashboard by the event organiser and on the Event Platform by your delegates. This feature is currently only available in English.

#### <span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Agenda Autoplay</span>

[![image.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2023-01/scaled-1680-/FLqimage.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2023-01/FLqimage.png)

We are very excited to introduce our new Stream Autoplay feature. When enabled from the toggle in the Dashboard, your delegates will automatically be transported to their next favourited session once their current stream has finished.

#### <span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Exhibitor Portal</span>

[![image.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2023-01/scaled-1680-/Tdzimage.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2023-01/Tdzimage.png)

If you run events with hundreds of sponsors and exhibitors and find yourself spending days updating company info, logos and branding, we have a solution for you!  
  
In the coming weeks, we will be releasing the Exhibitor Portal, which will allow you to pass on the responsibility of updating company booths to the exhibitors themselves. As the Dashboard admin, you simply need to add the company names along with the main representatives, and anyone with the link will be able to update their company booths.  
  
We will also throw in guided instructions to assist them with how to use the Portal, so *you* can focus your time on running an excellent event!

#### <span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Recurring Meetings</span>

[![image.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2023-01/scaled-1680-/Jzvimage.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2023-01/Jzvimage.png)

Meeting Booking has had an exciting feature update!  
  
If you are using our platform as a long-term solution, this feature is for you! Your delegates can now arrange recurring meetings, with either a daily, weekly or monthly occurrence, via the Meeting Booking feature.

# Get Ready for a Brand New CMS Dashboard (Available in Beta)

This release has been highly anticipated, and we are thrilled to be able to share it with you.  
  
We have been using our new CMS Dashboard for the past few months, and it's now ready to be released in Beta.   
  
The new CMS will revolutionise how event content is managed, with faster and more simplified steps to add your content, leaving you to focus on running a great event.   
  
Read on for the highlights and important access information.

##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Mobile Friendly and PWA Enabled</span>**

[![image.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2023-03/scaled-1680-/gLpimage.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2023-03/gLpimage.png)

This time last year, we introduced the Installable Application, also known as Progressive Web Apps (PWA), to the platform, and it was very well received!  
  
So when we were developing the new CMS, we ensured that it had the same PWA technology. With PWA, you can download the Dashboard directly to your device, desktop or mobile.   
  
Our new CMS is mobile-friendly, meaning that you can create and edit the content of your event while you're on the go.

##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Image Library Overhaul &amp; Gallery Template</span>**

[![image.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2023-03/scaled-1680-/KrRimage.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2023-03/KrRimage.png)

Another significant development is the Image Library and Image Gallery template. The new library allows you to upload multiple images at once. You can also downscale and crop images before uploading, and once uploaded, you can view them in full screen. Images can now be embedded in various places in the Dashboard, for example, in the Page Builder templates.   
  
Our Page Builder has an exciting new Image Gallery template, allowing you to beautifully curate and showcase your photos.

##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Design Overhaul</span>**

[![image.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2023-03/scaled-1680-/7S8image.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2023-03/7S8image.png)

When we were developing the new CMS Dashboard, the primary focus was to upgrade to newer technology, which would simplify the user experience and modernise the design.   
  
Each individual element of the CMS has been given extra love by the design team. From the complete redesign of our Activity Feed to improvements to the more minor details such as our icon picker, people selector and date picker, we have refined every aspect to give it a fresh look.   
  
We can't wait for you to try it out, and we would love to hear your thoughts!

##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Other Exciting Features</span>**

[![image.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2023-03/scaled-1680-/iArimage.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2023-03/iArimage.png)

Other notable improvements are the library where event locations are managed. You can now create and manage your event locations in one place. Like the other library functions, you can use them in various areas within the Dashboard, such as when creating Sessions or Company Booths.   
  
We have also introduced the Global Module Search function. If you have a long list of modules in your App (believe us, there are some Apps with over 150 modules!), you can now simply find the module you're looking for by searching for the module name.  
  
Finally, we have the HTML preview. For the techies out there, this feature is dedicated to you! You can now preview your custom HTML page within the Dashboard without having to have separate windows to view your design.

##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Accessing the New CMS Dashboard</span>**

[![image.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2023-03/scaled-1680-/oUkimage.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2023-03/oUkimage.png)

If you're eager to start trying out the new Dashboard, it's as simple as flicking a switch (literally)! In the current CMS, you will see a toggle on the top right corner of the page inviting you to 'Activate the new dashboard'. Simply switch the toggle, and you're in!   
  
Please remember that we are still in the Beta stage, and you can return to the legacy Dashboard if you need to.   
  
We have lots more features to share with you, but we don't want to turn this email into an encyclopedia! For a comprehensive list of all the upgrades, please visit this [page](https://crowdcomms.us16.list-manage.com/track/click?u=38bdd96e2799f1cfc1b8c1a51&id=865732b4f3&e=d94726e5e0 "https://crowdcomms.us16.list-manage.com/track/click?u=38bdd96e2799f1cfc1b8c1a51&id=865732b4f3&e=d94726e5e0").

# February: Agenda Session and Personal Agenda Page Re-design and Additions to the Delegate Calendar

This month is all about design. Since we released the shiny new dashboard a few weeks ago, we thought we'd also freshen up the look and feel of some of the platform features.  
  
We now have a new Agenda Session page, and the Personal Agenda pages have also had a refresh.  
  
We have also added a convenient feature that will enable your delegates to add their scheduled meetings and favourited sessions to their chosen calendar, so they will never have to miss anything.   
  
Let's take you through the details!

##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Agenda Session Re-design</span>**

[![image.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2023-03/scaled-1680-/jGDimage.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2023-03/jGDimage.png)

The Agenda Session page is the heart of the platform. It is the most crucial feature, and without it, the platform won't be able to fulfil its purpose. Due to its importance, we have decided it deserves a design lift. The design change will include the following:

- Being able to add the engagement panel on non-content sessions
- Being able to add a sponsor logo, which will appear as a banner at the top of the page
- A wider video player
- Full-height engagement panel
- Re-designed default poster for live streams
- Re-designed login message for live streams on public apps
- Re-design of the people's list on the session
- Re-design of the document's list on the session
- Improvements to the chat feature

##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Personal Agenda Re-design</span>**

[![image.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2023-03/scaled-1680-/I6dimage.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2023-03/I6dimage.png)

<span style="font-family: lato, helvetica neue, helvetica, arial, sans-serif;">The Personal Agenda page has also been given a facelift. Not only to the design but the functionality has also been extended to include delegates' upcoming meetings and the event organiser's managed agendas. </span>  
  
<span style="font-family: lato, helvetica neue, helvetica, arial, sans-serif;">The next time your attendees download their event schedule, they will be able to add *all* of their meetings, favourited sessions &amp; organiser's managed sessions to their device's calendar and never have to miss anything even when they're not on the app.</span>  
  
<span style="font-family: lato, helvetica neue, helvetica, arial, sans-serif;">The best way to experience the changes is to see the new page in action, so please play around with it once it is released! </span>

##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">.ics Attachments with Email Notifications </span>**

[![image.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2023-03/scaled-1680-/Ywoimage.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2023-03/Ywoimage.png)

We're closing with a massive benefit for your attendees! .ics file attachments will be included in all meeting and favourited session email notifications, meaning your delegates can easily add in-app them into their chosen calendar. This way, even when away from the app, they will never miss any meetings or sessions.

# April: All-new Abstracts Module, Self-Service Livestream Production Studio, Agenda Session Waiting Lists & Event Communications Hub

Spring is in the air again and we've been busy cultivating a mixture of everything for you this April, from a brand-new module to a new section on the Dashboard CMS.  
  
The new module that we'll be releasing is the Abstract Module. Alongside this, we'll also be updating the Q&amp;A feature with the new 'Response' field.  
  
The other exciting feature launching in April is Self-Service Production, enabling you to run your live-stream from within the CrowdComms eco-system.  
  
Let's take you through the details and introduce you to the rest of the other features!

##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Abstract Module</span>**

[![image.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2023-03/scaled-1680-/HaFimage.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2023-03/HaFimage.png)

It has been a while since we developed a new 'Module', so we are especially excited to introduce our brand new way to engage your delegates when presenting posters, images and PDFs. This feature will allow you to exhibit Abstracts in your Event App alongside our trademark engagement features such as group chat, Q&amp;A and feedback surveys.   
   
The Abstract Module allows you to organise your submissions into a list, making it easy to find and view the most relevant content. Each submission can be viewed on a detailed page, allowing for a comprehensive review of the document. And with the ability to zoom into images and multi-page PDFs, users can get a closer look at the important details.

##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Q&amp;A Inline Presenter Responses &amp; Simplified 'Ask a Question'</span>**

<span style="color: rgb(52, 73, 94); font-family: lato, 'helvetica neue', helvetica, arial, sans-serif;">Alongside the release of the Abstract module, we are also updating the Q&amp;A feature by adding an author or moderator response field. The Q&amp;A response field is a valuable addition to the platform, providing users with a new level of longer-term interactivity and engagement. With this feature, users can ask specific questions related to the content and receive targeted responses that address their enquiries. We also simplified the 'Ask a Question' process down to one click!</span>

[![New Q&A.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2023-03/scaled-1680-/Iuknew-qa.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2023-03/Iuknew-qa.png)

##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">CrowdComms Livestream Production Studio</span>**

[![image.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2023-03/scaled-1680-/gY7image.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2023-03/gY7image.png)

Another feature we are excited to announce is the CrowdComms Livestream Production Studio which will revolutionise how you produce live-stream events. Our new Production Studio lets you quickly produce and manage your live-stream event directly within our platform.  
   
And that's not all. With our 'Go Backstage' feature, you can introduce your delegates and bring them up on stage, enabling you to collaborate with them in real-time, ensuring that your live-stream event runs smoothly from start to finish.  
  
Finally, to make it fun, you can utilise the animated transitions feature and add custom session branding to your production.

##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Intelligent Waiting List</span>**

[![image.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2023-03/scaled-1680-/wXuimage.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2023-03/wXuimage.png)

We'd also like to introduce you to the Intelligent Waiting List feature that is going to transform your delegate's event experience! Now, delegates don't have to worry about missing their favourite sessions because they are full. With our waiting list feature, they can sign up for a full session, and we will automatically assign tickets that become available based on a queuing system. Clever, right?  
   
No more waiting around hoping for a no-show or checking back constantly to see if a spot has opened up. Delegates can relax and enjoy the rest of the event, knowing they're on the waiting list for the session they want to attend.

##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">New Dashboard Section: Communications</span>**

[![image.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2023-03/scaled-1680-/1RDimage.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2023-03/1RDimage.png)

<span style="font-family: lato, helvetica neue, helvetica, arial, sans-serif;">This final update is small but mighty. Firstly, we have reshuffled the new Dashboard and introduced a new tab: the 'Comms' section - giving email set up and alerts a new, easy to find home. Within this tab, we have also added a setting for you to decide whether your delegates are opted in or out of email communications and notification sounds by default.</span>  
  
<span style="font-family: lato, helvetica neue, helvetica, arial, sans-serif;">If you select 'Notifications OFF by default', your users won't receive email notifications on system and user generated alerts, such as Meeting Booking requests, Session Starting alerts, Activity feed likes and tags and more. </span>  
  
<span style="font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Delegates can always choose to change their default setting by enabling email notifications from within their App, so the everyone has control of their own experience. </span>  
  
<span style="font-family: lato, helvetica neue, helvetica, arial, sans-serif;">This new Communications section in the Dashboard will expand and improve over time, and our aim is that it will be a hub for all organiser-to-delegate live and scheduled messaging. </span>

# June: Introducing the Latest Feature Releases, Including Time Zone Options, Session Chat Images and Browser Notifications

Our latest platform update is packed with powerful features to elevate collaboration and engagement at your events. Seamless and inclusive time zone options effortlessly display session and meeting times in either the event time or the user's device time, while our improved desktop notifications allow for real-time updates, ensuring no one misses out.  
   
We've also got many more new features to unpack in this month's bundle, so without further ado, let's get into the details!

##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Time Zone Options</span>**

[![image.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2023-10/scaled-1680-/hbkimage.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2023-10/hbkimage.png)

To kick off this month's round-up, let's start with the new and exciting Time Zone Options feature.  
   
Imagine that you're running your event in London, with delegates attending from all around the globe. You want your Event App to show sessions in the event's time zone rather than the local time of each attendee. By keeping a consistent time zone, delegates can arrange meetings without confusion. This feature allows for a clear understanding of when the meeting is scheduled to occur, regardless of the physical location of the attendee’s device when the meeting was initially arranged.  
   
Upon release, this feature will be active by default. A new switch will appear on the event platform, enabling delegates to switch between the Event App's time zone or the time zone of their device.

##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Polling Results on the Platform App</span>**

[![image.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2023-10/scaled-1680-/9Jyimage.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2023-10/9Jyimage.png)

With the increasing popularity of the Polling Feature and the introduction of Advanced Voting, the next logical step was to develop the ability to display the results to the platform users on the App.  
   
This feature will provide near-instantaneous feedback on voting, enabling users to see the collective response or opinion of the group within seconds. This can be an excellent catalyst for discussion and decision-making. By sharing immediate results, voters can identify areas of consensus and divergence, sparking and encouraging dialogue, debate and collaboration.

##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Session Chat Images</span>**

[![image.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2023-10/scaled-1680-/mGvimage.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2023-10/mGvimage.png)

We are also thrilled to announce an enhancement to our Engagement Panel: the ability to upload images into the Session Chat. With this new feature, your delegates can effortlessly share visual content, making conversations more engaging and interactive. Whether attendees share an image of themselves participating in the event or collaborating on a creative session, our image upload functionality empowers your delegates to bring their ideas to life.

##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Response Field Added to Q&amp;A Module</span>**

[![image.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2023-10/scaled-1680-/9tLimage.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2023-10/9tLimage.png)

<span style="font-family: lato, helvetica neue, helvetica, arial, sans-serif;">With the successful launch of our Abstract Module and its interactive Q&amp;A feature, we realised its potential to revolutionise the way Q&amp;A is conducted. That's why we decided to make it accessible on its own via a module! Now, if you're organising a physical event and seeking a seamless Q&amp;A experience with responsive capabilities, our new Q&amp;A Module is here to exceed your expectations.</span>  
  
By simply adding the Module and linking it to the relevant Q&amp;A, you can leave the rest to us. With just a toggle switch, you gain instant access to this feature. Additionally, you have the flexibility to customise who can respond to questions by adding designated responders to the allowed list, ensuring complete control over the conversation.

##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Profile Pop-Up Card</span>**

[![image.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2023-10/scaled-1680-/WNoimage.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2023-10/WNoimage.png)

With the release of our enhanced profile pop-up card, we have made a small but impactful improvement to streamline the delegate experience. Now, attendees can access useful shortcuts directly within the pop-up card, making it easier than ever to send chat messages, schedule meetings or initiate video calls with other delegates.  
   
Whether your attendees are enjoying a livestream or actively engaging with others on the Activity Feed, they can access these shortcuts with just one click. By selecting the delegate's name on the card, they will instantly see relevant icons that lead them to the corresponding action page while still having the person's name, company and job title visible for context.

##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Zoom Integration Update</span>**

We have also updated our Zoom integration, which is optimised with their latest SDK version. This update brings an easier integration experience (with only two fields, instead of four). To benefit from this upgrade, it's essential to re-authenticate your Zoom integrations using the new SDK workflow. Don't worry - you will retain all of your previously imported Zoom meetings and webinars by updating the integration with the new credentials instead of unlinking it, keeping your workflow intact.

# October: Streamline your Event Planning With Our New Seamless Registration Suite - Effortless Event Management Starts Now!

As summer fades away and Autumn heralds one of the year’s busiest seasons for events, we’re thrilled to introduce a game-changing feature that will transform your event planning experience: the Registration Suite - in Beta. This innovative addition to our ecosystem combines the power of event registration, a dynamic landing page builder, and seamless communication tools all integrated into brand new sections of our award-winning dashboard. Now, you can effortlessly create and manage registration forms for your events while maintaining a direct line of communication with your attendees.  
  
**Complete Customisation**  
Whether you need comprehensive no-code tools or have teams capable of custom CSS we’re confident we can get closer to your brand than any other platform. Using the same industry-leading design and UX of our event app CMS we know you’ll pick this up in no-time.  
  
**Say goodbye to the hassle of managing multiple tools and integrations**.  
Our Registration Suite offers a complete ecosystem where you can effortlessly create and manage registrations, your event app, and delegate communication, all in one place.  
  
**With our Registration Suite, there’s no need to rely on third-party integrations for registration or communication**.  
We’ve integrated everything you need seamlessly into our award-winning platform, saving you time and reducing complexity.  
  
**Your data security is our top priority**.  
The Registration Suite Beta is built with ISO 27001 and SOC 2 compliance, ensuring your sensitive information is safeguarded against threats and breaches. Processing PI data in one single place instead of moving sensitive information between systems.  
  
**We’re here to help you every step of the way**.  
When you sign up for the Registration Suite, you’ll have access to comprehensive training and dedicated support to ensure you can set up and run your events with confidence. Choose to self-build using our intuitive tools or use one of our expert in-house teams to join forces with your organisation and build seamless brand experiences in a matter of days that will rival any bespoke build that would take months.  
  
Let’s dive in and discover how this feature will simplify your event coordination efforts and elevate your overall experience.

##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Registration Form Builder</span>**

[![image.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2023-10/scaled-1680-/RQnimage.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2023-10/RQnimage.png)

This dynamic tool empowers event organisers like you to craft exceptional registration forms effortlessly. With a wide array of question types at your fingertips, you have the freedom to create tailored, engaging forms that cater to your unique event needs. But that's not all, our intuitive drag-and-drop functionality allows you to re-order sections and fields with ease, giving you complete control over your form's layout. Want to add your brand's signature touch? Our form branding options are designed to make your event registration page shine.  
   
Customisation gets even better with the ability to present questions to your registrants in different layouts, ensuring a continuous and user-friendly experience. You can choose from three different options, a single-page form, a section per page and a question per page. Giving you complete control of your customer experience and flexible enough to fit with any brand strategy.

[![image.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2023-10/scaled-1680-/zUKimage.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2023-10/zUKimage.png)

Customise the in-app messages that will be instantly displayed to registrants upon completion of the registration form. You can optionally add links here to direct them to the event app. Plus, we've made compliance hassle-free by enabling you to customise your privacy policy and terms and conditions specific to your event. Finally, rest easy with our live preview feature directly on your CMS to check every change in real-time.  
   
With our Registration Form Builder, you have the power to create registration experiences that not only meet but exceed your expectations.

##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Registration Landing Page Builder</span>**

[![image.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2023-10/scaled-1680-/CZkimage.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2023-10/CZkimage.png)

This next Suite feature takes a familiar platform component and elevates it to new heights, we introduce to you the Registration Landing Page Builder. Designed with your event's success in mind, this feature offers great flexibility. You now have the choice of whether to add a home page in conjunction with your registration form on your registration site which you can promote independently of your event app.  
   
For those who choose to utilise it, the home page becomes your event's front door, inviting users with open arms. Don't have the time to design a captivating page? No worries! We've got you covered with a beautifully curated template that you can instantly deploy. This new iteration of our page builder represents the next generation of user-friendly, powerful design tools.  
   
You can create your event's narrative by selecting from a wide range of section types. Customise sections to your heart's content, from adding a countdown to an interactive map, and speakers’ widgets to sponsors’ links, you have all the tools you need to make your page uniquely yours. Dive into the nitty-gritty details and craft an interactive journey by linking different sections of your page or even external sites.  
  
As always, white labelling for our clients is always at the top of our priorities. On top of branding your home page and registration form with your event imagery and colours, you can also use custom domains for your registration site.  
  
Adding a custom domain is as easy as 1, 2, 3! Just plug the records we provide you from the Settings page into the records of your DNS provider, and your registration will be available at your custom domain URL under the "registration" subdomain.  
   
With our Landing Page Builder, you're not just registering attendees, you're engaging and inspiring them from the very start. We promise this feature can elevate your event's first impression to new heights!

##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Registration Email Template Builder</span>**

[![image.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2023-10/scaled-1680-/0uBimage.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2023-10/0uBimage.png)

They say that 'Three's a charm,' and we couldn't agree more. With excitement, we present our third feature: the Email Template Builder, enhancing our comprehensive Registration Suite. This versatile tool empowers you to effortlessly craft and send targeted emails to invite users to register, issue reminders to those who haven't registered, and send confirmation emails to those who have.  
   
With our Email Template Builder, your options are endless. Choose to personalise your emails from scratch, utilising our user-friendly email editor to create bespoke messages. Alternatively, use the pre-existing template to expedite the process. Have specific information to share, like details on event travel and accommodation? You can easily design custom templates that resonate with your registrants.  
   
Adding and editing content is a breeze with our dynamic, drag-and-drop editor. Create captivating, professional emails in minutes, saving you time and energy. Plus, rest assured that your emails will look great on different browsers and email clients, thanks to our responsive design.  
   
Stay tuned for the big reveal and discover how our Email Template Builder can elevate your event communication, making it more engaging and efficient than ever.  
  
**What are you waiting for...**  
We're excited to invite you to be among the first to experience the Registration Suite in Beta version. As a Beta user, you'll have the unique opportunity to shape the future of this powerful tool. Your feedback will be invaluable in helping us fine-tune and enhance the suite to meet your specific needs.  
  
Your next event is just around the corner. Contact your account manager now to explore how the Registration Suite can make it a resounding success.

# 2022 Updates



# January Roundup: PWA and Expanding Agenda Cards

##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">A quick roundup of the January 2022 release</span>**

Happy New Year 2022!

We would like to kick off this year with two exciting new features.

These two features will be in our upcoming release at the end of January 2022. If you have any questions or would like a demo before that, please get in touch and we'll be happy to train or support you in using the new functionality for your upcoming events.

Here's what's on the way...

##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Installable Application - Progressive Web Apps (PWA)</span>**

[*<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Click here to go to training guide</span>*](https://docs.crowdcomms.com/books/platform-docs/chapter/pwa-%28progressive-web-app%29)

[![image-1643194196535.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2022-01/scaled-1680-/image-1643194196535.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2022-01/image-1643194196535.png)

If you've spoken to any of our team over the past few months you'll know this feature is one we've been very excited to launch!

Allowing any event app in the CrowdComms platform to become a mobile or desktop application in seconds is a game-changer for user engagement, brand value and delegate retention. Well, from here on, whoever uses your app can install your event app onto their device for easy access whenever they need it. Longer-term community platforms, the flexibility of updates and ease of access mean becoming part of your delegates day-to-day experience is now a reality.

#####  

##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">What's a PWA? Think: Native desktop and mobile experiences without the hassle of App Store submissions!</span>**

[![image-1643194295909.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2022-01/scaled-1680-/image-1643194295909.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2022-01/image-1643194295909.png)

You no longer need to go through lengthy and complicated app store submission approvals. By filling in just three fields in our dashboard, users will be able to download your event app, come out of their browser and enjoy a native experience in seconds.

[![image-1643194399750.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2022-01/scaled-1680-/image-1643194399750.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2022-01/image-1643194399750.png)

Regardless of device, your users now have the freedom to jump in and out of your event with the ease of our progressive web applications.

#####  

##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Flexible, expanding Agenda listing cards</span>**

[<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">*Click here to go to training guide*</span>](https://docs.crowdcomms.com/books/platform-docs/page/agenda)

[![image-1643194494770.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2022-01/scaled-1680-/image-1643194494770.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2022-01/image-1643194494770.png)

The Expanding Agenda List card design is our take on improving the delegate experience when using our platform. Instead of having to click on each session individually to find out more, they can now simply expand each card to read a brief description, see the list of speakers and access any reading materials attached. It will also tell them if the session includes a live-stream and which Engagement Panel features are included.   
  
In terms of the Dashboard, the set-up is super simple. We’ve included a small preview on the Features tab of the Agenda Module where you can see the layout when various components are added to your session card.

# February Roundup: Video-On-Demand Streaming Service and Simulive

#### <span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Video Library is Here... and We're Excited!</span>

***Are you looking for an elegant, responsive, and ultra-organised way to display on-demand video content for your attendees to access throughout your event?***   
  
The innovative CrowdComms Video Library Module brings the functionality and familiarity of video streaming technology alongside real-time session viewing to provide users with an engaging and accessible content hub.   
  
Let us walk you through the details...

#### <span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Video Hosting and the Module Builder</span>

[*<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Click here to go to training guide</span>*](https://docs.crowdcomms.com/books/platform-docs/chapter/video-on-demand-streaming-service)

[![image-1645803619444.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2022-02/scaled-1680-/image-1645803619444.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2022-02/image-1645803619444.png)

Our Video Library and the Module Builder will enable you to upload your videos without having to rely on 3rd party providers such as Vimeo or YouTube. These videos can then be used in various locations within your event app, such as your Agenda Module, Company Booth, and most importantly the Video Library Module, where your delegates can watch on-demand videos in one location. All housed within the CrowdComms ecosystem.

#### <span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">What is the difference between the Video Library and the Video Library Module?</span>

[![image-1645803662191.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2022-02/scaled-1680-/image-1645803662191.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2022-02/image-1645803662191.png)

The Video Library is the place to store all of your videos, from finished live streams to videos that are uploaded directly to your Dashboard. From here, these videos can easily be re-purposed throughout the platform, such as your Home Page, or you can build in a Video Library Module.   
  
The Video Library Module will add a whole new level of intuitive navigation, with easily discoverable on-demand content, which delegates can watch whenever they want: before, during and even after the event.  
  
As the event organiser, you'll be able to add as much content as you like to this module simply by uploading more videos to your library and then linking them to the Video Library Module. You can attract even more delegates to sign up for your sessions by allowing access to your on-demand content before your event starts.

[![image-1645803687721.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2022-02/scaled-1680-/image-1645803687721.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2022-02/image-1645803687721.png)

The module format of this feature enables you to apply the module privacy setting, allowing only certain delegates to view specific content.   
  
You also have the flexibility of choosing between two distinct library options, either single scrolling with a main hero video or a more curated, tiled option, which enables you to organise and feature videos precisely as you need to. Both formats are designed to promote attendee engagement and provide a high-quality user experience. As attendees interact with the library's media through views, likes and comments, this is reflected in the thumbnails, highlighting popularity and promoting discussion.

#### <span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Pre-Produce Your Videos - Run Them as Live!</span>

<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">[*Click here to go to training guide*](https://docs.crowdcomms.com/books/platform-docs/page/agenda)</span>

[![image-1645803727839.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2022-02/scaled-1680-/image-1645803727839.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2022-02/image-1645803727839.png)

We all know that pre-recording your sessions creates slick, error-free video content and gives you the option of dropping in post-production, video-enhancing effects. Our new Simulive feature enables you to pre-record your live stream ahead of time and schedule it to play so that all of your delegates can watch it at the same time, regardless of when they have joined the session and without the need of a tech support team.  
  
Another big bonus of using the Simulive feature is that video content automatically becomes on-demand and available for your attendees to watch (or re-watch!) as soon as the session finishes.

# March Release: Meeting Booking

#### <span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Clear Your Diary for the Arrival of Meeting Booking (Now Available in Beta)!</span><span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;"> </span>

Whether you're organising a virtual, hybrid or in-person event, giving your attendees, sponsors and exhibitors the capability to easily book meetings and maximise their efficiency during a hectic event schedule is key.   
  
By utilising the CrowdComms Meeting Booking feature, all event participants can book and attend meetings either virtually within the event platform or in-person at a designated physical space at the event.  
  
There's no need to negotiate times or places when using Meeting Booking; each individual sets their availability and location, enabling potential contacts to choose from a selection of time slots. With one click, the meeting is arranged and in the diary!

[![image-1645806280149.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2022-02/scaled-1680-/image-1645806280149.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2022-02/image-1645806280149.png)

#####  

#### <span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Extend Your Event's Networking Opportunities</span>

[![image-1645806301588.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2022-02/scaled-1680-/image-1645806301588.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2022-02/image-1645806301588.png)

Our new feature will give attendees greater flexibility and control over their schedule regardless of whether they're attending in a physical or virtual capacity. Free time between sessions can be used productively for networking, and meetings can be booked ahead of time.   
  
Missed an opportunity to connect? Not anymore! With the Meeting Booking feature, meetings can be arranged post-event. Perfect for a follow-up discussion or to make contact with people, companies or sponsors after the main agenda is over.

# April Release: Smart Sessions

#### <span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Get ready to become an audience again!</span><span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;"> </span>

We would like to kick off the second quarter of 2022 with an exciting release.  
  
Attendee networking has been one of the biggest challenges at virtual events. Events with thousands of delegates attending at the same time, but attending alone. No excitement, no buzz, no engagement. Each experience as isolated as the next.  
  
<span style="font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Our latest feature, Smart Sessions, is here to revolutionise the way we network at virtual and hybrid events.</span>

#### <span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Virtual Networking</span>

[![Module-Montage@2x.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2022-05/scaled-1680-/Module-Montage@2x.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2022-05/Module-Montage@2x.png)

Smart Sessions is offered as part of our industry-leading virtual event platform and recreates the serendipity of in-person networking, online.  
  
Dedicated networking rooms give attendees intuitive and engaging spaces to effortlessly join video conversations with other attendees, and watch event live streams as small groups together once again.

#### <span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Watch Live Streams Together</span>

<span style="font-family: lato, helvetica neue, helvetica, arial, sans-serif;">[![Group-call-with-livestream.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2022-05/scaled-1680-/Group-call-with-livestream.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2022-05/Group-call-with-livestream.png)</span>

<span style="font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Become an audience again, rather than a set of individual viewers. Your attendees can join their team or make new friends and sit together while the show takes place.</span>  
  
<span style="font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Allow your audience to navigate from the main live stream page to the networking area for an uninterrupted experience. Find colleagues or new connections all whilst watching and engaging with your event.</span>

#### <span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Engagement &amp; Accountability </span>

[![Group-call-with-chat-bubbles.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2022-05/scaled-1680-/Group-call-with-chat-bubbles.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2022-05/Group-call-with-chat-bubbles.png)

Whether you want to keep your audience engaged or need them to be ready to get involved, Smart Sessions is built with the flexibility to control the narrative of the room, drop-in on breakouts, guide users through an experience and encourage participants to make more of their profiles.

#### <span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Branding &amp; Sponsorship</span>

[![Custom-backgrounds.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2022-05/scaled-1680-/Custom-backgrounds.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2022-05/Custom-backgrounds.png)

Whether you give your sponsors an independent networking area in the main menu or include them in a networking module, each room can have a different name, logo, background, colours and poster image, making them entirely unique and on-brand.

# June Release: Custom Page Builder, Suffixes et. al.

#### <span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">... And we are back with even more exciting features</span>

We've got so much to tell you about this month that we'll keep the intro short so we can try and keep this email down to a reasonable length!

All these features will be in our latest release in June 2022. If you have any questions or would like a demo before that, please get in touch and we'll be happy to train or support you in using new functionality for your upcoming events.

Here's what's on its way...

#### <span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Create your own home page with our Page Builder  
</span>

[![image-1655404470467.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2022-06/scaled-1680-/image-1655404470467.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2022-06/image-1655404470467.png)

A new feature we are excited to launch is our Page Builder module. This feature will allow you to create your own home page (or any page) without having to write a single line of code. Best yet, it is responsive on both desktop and mobile devices, and we also throw in free asset images in the templates in case you’re stuck on design.  
  
As with everything we build at CrowdComms, flexibility is at its core. With this feature, we’ve crafted six different design templates for you to choose from. There are further variations in each of these templates, so there’s something for everyone.

#### <span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Suffix field on delegate's profile</span>

[![image-1655404630556.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2022-06/scaled-1680-/image-1655404630556.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2022-06/image-1655404630556.png)

We've added a new field called 'suffix' to the delegate profile. Your delegates can use this field to add their pronouns, qualifications or any other title or status they'd like to share with other delegates. Your delegates can add this detail to their profile information themselves, which will be displayed for other delegates to see.

#### <span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Updates to VOD and Meeting Booking</span>

[![image-1655404717856.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2022-06/scaled-1680-/image-1655404717856.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2022-06/image-1655404717856.png)

Earlier this year, we proudly and successfully delivered two very exciting features – the Video-on-Demand Streaming Service and Meeting Booking. Thanks to your feedback, we’ve added some enhancement to these features.  
   
On VOD, you are now able to re-order your videos in your VOD module’s list. This is a small feature but it brings a big impact! You can reorder your videos to respond to your delegate’s demands, such as arranging your most viewed and liked videos to the top of the page.  
   
Our Meeting Booking feature now enables delegates to amend their existing meetings. Perhaps instead of meeting virtually, they can now amend their meeting with the invitee to meet in person to network over a cup of coffee or two.

#### <span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Integrate your Aventri registration platform with our platform</span>

[![image-1655404766752.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2022-06/scaled-1680-/image-1655404766752.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2022-06/image-1655404766752.png)

Another platform to add to our plugins library! This month we bring you integration with Aventri. If you have or are planning on using Aventri as your event registration platform, you no longer need to manually import your delegate and session lists to our platform, our API will do it for you.  
   
Simply fill in a couple of fields and your delegate and session lists from Aventri will be synced automatically to your event’s dashboard. With the manual import eliminated, you can concentrate on delivering a great event.

# August Release: Business Cards, Alerts Notification Re-design et. al.

#### <span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Easily exchange details with our Virtual Business Cards and enjoy greater flexibility over the delivery of in-app alerts.</span>

With the arrival of August, we are excited to be sharing our latest feature release, which will enable event attendees to quickly and easily swap contact information within the platform.   
  
We've also improved in-app alert design and functionality, allowing event organisers to tailor notifications more specifically to their audience.   
  
Lastly, we've carried out some housekeeping in our Dashboard to make our features even more accessible.

####  

#### <span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Share contact details with Virtual Business Cards</span>

[![image-1659705441286.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2022-08/scaled-1680-/image-1659705441286.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2022-08/image-1659705441286.png)

Improve delegate engagement with customisable business cards that can be left virtually anywhere around the event app. Cards can be scanned or swapped with other delegates, or left behind at exhibitor stands. Attendees, sponsors and exhibitors can build up a list of contacts to download and take away from the event.  
  
Delegates will be able to design their own card and customise what information appears on it within the parameters set by the event organisers. The event organisers have ultimate control of the design offered to attendees and what information should appear on their business cards, all of which can be set up in our Dashboard.

#### <span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Alerts and Notification Re-Design</span>

[![image-1659705492900.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2022-08/scaled-1680-/image-1659705492900.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2022-08/image-1659705492900.png)

Custom alerts and notifications will soon be a lot more flexible. There will be a choice of three different types of in-app alerts, all with native push notification support so delegates will never miss another message. Large pop-ups with or without embedded surveys, flash notifications and a persistent notification with a call-to-action will give maximum control.  
  
This re-design includes the ability to embed surveys from the survey library into the large pop-up alert notification. This will enable event surveys to be collected more swiftly and effectively.   
  
To avoid bombarding delegates with the 'in-your-face' type alert, the more subtle flash notifications can be used, which will appear on the top right-hand corner of the event app screen for five seconds. Alternatively, the persistent notification can be used, which is a similar design but continues to be displayed until the user dismisses it or perform the call-to-action.

#### <span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Dashboard Housekeeping</span>

[![image-1659705533112.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2022-08/scaled-1680-/image-1659705533112.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2022-08/image-1659705533112.png)

<span style="font-family: lato, helvetica neue, helvetica, arial, sans-serif;">To improve navigation and user experience, we have tidied up the Dashboard and renamed the tabs.</span>  
  
We have renamed the 'Add-Ons' tab to 'Features' and moved features such as Meetings and Badges &amp; Passes to this tab. In addition, the Business Cards feature can also be found in this tab.

# November Release: New Meeting Booking, Redesigned & Improved Video Breakouts and et. al.

In this release, we're bringing enhancements and updates to some of your favourite features.

We've freshened up Meeting Booking with exciting feature additions and given Video Breakouts a makeover. We've also launched brand new templates on the Page Builder module, and introduced tagging into the Activity Feed and Session Chat.

Excited to know more? Let's dive into the details.

#### <span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Organising Group Meetings</span>

[![image-1669124596647.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2022-11/scaled-1680-/image-1669124596647.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2022-11/image-1669124596647.png)

Probably the biggest and most exciting feature this month (and one of our favourites), the Meeting Booking feature just got a whole lot better with the addition of Group Meetings!  
  
Your delegates can now arrange large group meetings with up to 50 people in one call, thanks to the improved and redesigned Video Breakouts feature (keep reading for more on this). Additionally, with a switch of a toggle in the Dashboard, virtual meetings can be quickly organised and held in a Smart Sessions room.

####  

#### <span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Meeting Booking Additional Features</span>

We're pleased to announce that you can now limit the Meeting Booking feature to only a small number of delegates, exhibitors or sponsors.

We have utilised our existing component, the people's group, and made it adaptable to Meeting Booking. We've added the People's Group field to Meeting Booking, allowing you to limit the usage of the feature to a specific group, such as exhibitors only or delegates only.

We have also added options on the Dashboard for you to indicate where your delegates can host their meetings. If you're running a virtual event, you can select the virtual-only option, enabling your delegates to conduct their meetings on our one-to-one Video Breakout feature or a Smart Sessions room.

Alternatively, if you're running an in-person event, you can select the physical-only option, and your delegates can choose one of the pre-set physical venues when arranging their meetings.

If your event is hybrid, you can select both options, allowing your delegates to have the freedom to choose where they would like their meeting to be.

The final feature we have added for Meeting Booking is the Subject field. It will enable your delegates to summarise the reason for a meeting in 128 characters and will appear for the meeting recipient to see when they receive their invitation.

#### <span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">New Redesigned (and Improved) Video Breakouts</span>

[![image-1669124701774.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2022-11/scaled-1680-/image-1669124701774.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2022-11/image-1669124701774.png)

This feature is probably the most exciting this month (and another favourite of ours). The new Video Breakouts feature has had a makeover and has benefitted from improved functionality. The latest version will handle up to fifty users in one session, allowing you to host large meetings easily.

A new toggle has also appeared in the Dashboard, allowing you to embed this feature into your session, ensuring that all of your chat, polls and Q&amp;A functionality is still available.

#### <span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Additional Page Builder Module Templates</span>

[![image-1669124822246.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2022-11/scaled-1680-/image-1669124822246.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2022-11/image-1669124822246.png)

We have expanded the offering of Page Builder templates with five additional templates.

We have one new Home Page template called the Workspace, which fits perfectly as a home page for your internal comms hub. We've also added four new content templates, ideal for blog-style information pages or listings, designed to provide an alternative view and link through to other content.

#### <span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Activity Feed, Session Chat Tagging and In-App Notifications</span>

[![image-1669124859195.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2022-11/scaled-1680-/image-1669124859195.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2022-11/image-1669124859195.png)

Last and certainly not least, we have added the '@' feature to the Activity Feed and Session Chat, meaning your delegates can now tag or mention other attendees in the Activity Feed post, comments and the chat feature whilst in a session.

Once a person has been tagged, they will get notified via the new flash in-app notification feature and via an email, prompting them to check out their mention.

On top of this, we have released many other new in-app flash notifications. These will be triggered when your delegates perform specific actions, including; liking and commenting on Activity Feed posts, starting Meeting Booking virtual calls or when a favourited session is due to start.

Meanwhile, you can sit back and focus on running your event whilst the CrowdComms platform works behind the scenes to send out all the reminders!

# 2021 Updates



# March Roundup: All-new Company Pages

##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">All-new Company Pages released on April 1st (No joke!)</span>**

[*<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Click here to go to training guide</span>*](https://docs.crowdcomms.com/books/sponsors-and-exhibitors/page/new-company-profiles)

Over the last few weeks you may have been contacted by your Account Manager or Dedicated Support Specialists about an exciting change to how Company pages look on the CrowdComms platform.  
  
From April 1st the layout of all company pages will change from a single column layout to a 2 column, full width experience with branding opportunities for each individual company at the top of the page. Extra functionality has been added to allow for a more flexible approach to layout without CSS customisation.   
  
**Here's a quick run-down of what to expect:**

[![image-1638446541242.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/scaled-1680-/image-1638446541242.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/image-1638446541242.png)

Over the last few weeks you may have been contacted by your Account Manager or Dedicated Support Specialists about an exciting change to how Company pages look on the CrowdComms platform.  
  
From April 1st the layout of all company pages will change from a single column layout to a 2 column, full width experience with branding opportunities for each individual company at the top of the page. Extra functionality has been added to allow for a more flexible approach to layout without CSS customisation.   
  
**Here's a quick run-down of what to expect:**

[![image-1638446576735.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/scaled-1680-/image-1638446576735.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/image-1638446576735.png)<span style="font-family: lato, helvetica neue, helvetica, arial, sans-serif;">At the top of each page will be a customisable area allowing companies to upload a logo, banner image and a secondary image for exhibition booth stands. These image fields can be found at the top of each company page on the Dashboard. </span>  
  
For events that already have information uploaded into the Dashboard before 1st April: the graphics, content, representatives and documents will automatically adopt the new layout. The background strip will take on the default app colour and while the Booth image remains empty nothing will display in the top right corner. Essentially, no existing pages should require a lot of extra work to make them look 'finished', but we would advise checking each page and enhancing the look and feel where you can.

[![image-1638446595483.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/scaled-1680-/image-1638446595483.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/image-1638446595483.png)<span style="font-family: lato, helvetica neue, helvetica, arial, sans-serif;">We recommend that the booth image slot is reserved for a transparent PNG mock-up of the event stand. If a stand has been designed by a specialist design agency, they should be able to provide a suitable render of the design without a solid background to sit perfectly in this space. Alternatively, the CrowdComms design team have several booth templates that we can apply branding to, for those companies interested in this layout. Again, please talk to your account manager or simply get in touch with one of our friendly team to discuss the options. </span>  
  
<span style="font-family: lato, helvetica neue, helvetica, arial, sans-serif;">For companies who have a jpeg image of their stand on location at an event, we would recommend using the banner strip to house this image instead of using a rectangular image in the top right-hand corner on top of the background. </span>

[![image-1638446616139.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/scaled-1680-/image-1638446616139.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/image-1638446616139.png)

<span style="font-family: lato, helvetica neue, helvetica, arial, sans-serif;">We now have a 'Main Representative' Field in the Dashboard. This allows you to specify which of your reps will field the main chat questions on behalf of your company page. </span>  
  
All other representatives will go into the sidebar of the page and have chat and video calling so delegates can still contact them directly.

[![image-1638446630222.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/scaled-1680-/image-1638446630222.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/image-1638446630222.png)

Videos and photos embedded in description section of the Dashboard will display at the same width as the main column. This will be true of all description sections throughout the platform, not just on Company pages.   
  
A downloadable guide to the asset dimensions you will need can be found [here](https://crowdcomms.us16.list-manage.com/track/click?u=38bdd96e2799f1cfc1b8c1a51&id=afdd051f9b&e=b6ac30fc5b).

[![image-1638446649140.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/scaled-1680-/image-1638446649140.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/image-1638446649140.png)

# April Roundup: Multiple improvements

April saw another great month for the CrowdComms team and we're excited to continue adding new features to help you run engaging and inclusive events.  
  
As well as maintaining the enormous amounts of functionality the platform contains, from today, we're proud to announce our new Single Sign-on feature; A first step on the roadmap to a new account management area; A new section for embedding content in your agenda sessions and a long-overdue lick of paint for the Dashboard!

[![image-1638446701290.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/scaled-1680-/image-1638446701290.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/image-1638446701290.png)

**Let's get into a little more detail...**

##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Single Sign-On</span>**

[*<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Click here to go to training guide</span>*](https://docs.crowdcomms.com/books/platform-docs/chapter/single-sign-on)

[![image-1638446786696.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/scaled-1680-/image-1638446786696.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/image-1638446786696.png)

This is a biggie. A really exciting feature that means your attendees will now be able to sign in to events in a much more flexible way.   
  
Instead of having to register and create an account using the CrowdComms system you will be able to offer alternative ways to login. With sign-on, users only have to enter one set of credentials to access event apps via desktops, smartphones and tablets. This greatly increases productivity while keeping data secure. You choose your provider, add the authentication information into the CrowdComms Dashboard and we'll do the rest! You can even customise the text alongside it and add any logo you'd like to support it.   
  
if you're the independent-type, we've created a short video to explain how to implement it here, or if you'd like help or training on how to set it up, just talk to your account manager or get in touch and we'll take you through it.

##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Dashboard Password Management</span>**

[![image-1638454827162.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/scaled-1680-/image-1638454827162.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/image-1638454827162.png)Hopefully you're getting to grips with our new security features on the Dashboard (Multi-factor authentication, password expiry et al). With this in mind, we've taken our first steps towards a new Account Management section for all users of the CrowdComms Dashboard.   
  
There will be more to come over the next few months, but as a start, you'll now have a profile section in the top right of the screen you'll be able to use to change your password and log out.   
  
You'll obviously need your existing password to choose a new one, but it's a simple process and means as you approach the 30 day password expiry you'll be able to change to a new one before having to use the reset link at login.

##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Livestream Viewers</span>**

[![image-1638454856751.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/scaled-1680-/image-1638454856751.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/image-1638454856751.png)

In order to get an accurate figure of your Livestream total views, and who's currently watching we've improved the livestream viewers count. In order to pull the most up-to-date figures you'll need to hit the refresh button when you want latest data.   
  
We've also moved it to a more convenient position in the top right hand corner of each of the session pages of the Dashboard.

##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">The new 'Embed' tab</span>**

[![image-1638454884750.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/scaled-1680-/image-1638454884750.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/image-1638454884750.png)

In the coming months you'll start to see a few new media types you can embed into your agenda sessions. So, in order to future-proof this section we've removed the buttons to add a livestream from the top right hand corner of session pages and replaced them with an 'Embed' tab.   
  
Embedding a Livestream now a slightly simpler process. Rather than going through a series of pop-up windows to select what you need, you'll now be able to choose existing Livestreams from a drop down list or create a new stream using the plus button. Once selected, just click the link icon and save the page to embed your stream.  
  
Please note: There is an update coming to this functionality based on our usability tests, so expect this view to be tweaked slightly in the near future.

##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">A 'lick of paint'</span>**

[![image-1638454912555.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/scaled-1680-/image-1638454912555.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/image-1638454912555.png)<span style="font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Not technically a 'feature' but we feel it's worth mentioning in this month's roundup is the colours. We've replaced the Blue and Pink with our Brand colours of Teal and Purple. It's been on our to-do list for a while and it's nice to give the Dashboard a little facelift. We think it feels like a nice transition and while we can't promise it'll make you more productive, it does feel a bit more like home. </span>  
  
More to come on this front in the future.

# June Roundup: Security Upgrades

##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Two-factor Authentication. Extra security for your event</span>**

[*<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Click here to go to training guide</span>*](https://docs.crowdcomms.com/books/platform-docs/chapter/two-factor-authentication)

[![image-1638455086143.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/scaled-1680-/image-1638455086143.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/image-1638455086143.png)To keep your event as secure as possible we've now added the option of 2-factor authentication to your event apps. This is a great way to make sure user accounts cannot be compromised and gives you peace of mind that everything within the app is a safe as it could be.   
  
Wondering what 2-factor authentication actually is? here's a definition:   
**Two**-**Factor Authentication** (**2FA**) **works** by adding an additional layer of security to your online accounts. It requires an additional login credential – beyond just the username and password – to gain account access, and getting that second credential requires access to something that belongs to you.  
  
**We've got a few different options that you can use on your events so here's a breakdown:**

[![image-1638455103563.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/scaled-1680-/image-1638455103563.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/image-1638455103563.png)

In the settings section of the Dashboard, within security you'll see a new section titled Multi-Factor Authentication.   
  
From here you'll have 4 options   
  
**Continue without 2-Factor Authentication**  
  
One of your options will be to continue without 2-Factor Authentication enabled on your event. This is the least secure setting so won't be the default but we recognise that sometimes you won't want to interrupt the log in flow with an extra step.

##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Password Only</span>**

[![image-1638455140401.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/scaled-1680-/image-1638455140401.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/image-1638455140401.png)

All events will obviously keep the username and password login steps.  
  
'Optional 2FA' will mean that your event will ask your attendees to login into with their username and Password as usual, however, all users of the event app will be given the option to use 2-factor Authentication if they would like to. This can be dismissed in a couple of different ways. 'Ask me later' will allow users to continue to the app and ask them again next time they log in.  
  
Clicking 'Don't ask me again' means that user will not see the prompt on this browser again unless they clear their storage.

##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Email Verification</span>**

[![image-1638455171979.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/scaled-1680-/image-1638455171979.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/image-1638455171979.png)

The 'Email Verification' option enforces a second factor on login for all app users. As a minimum, everyone logging in will need to retrieve a six digit code from their registered email address. This is a great way to ensure your event is secure without the need for a second device to be present.   
  
This setting is a great compromise between security and UX as it's solid way to protect your account but has a little less friction than having to use a second device.   
  
As with the 'Optional 2FA' setting, users can choose to set up a second device if they wish to. By clikcing on 'Set up a Device' they will be able to scan a QR code or enter a pin into their third party authenticator app and log in with the peace of mind that their account is as secure as it possibly could be.

##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Authenticator App</span>**

[![image-1638455204273.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/scaled-1680-/image-1638455204273.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/image-1638455204273.png)

Full, belt and braces 2-Factor Authentication will require all users to connect a second device to their account. It's a simple process which involves installing an authenticator app to their device and either scanning the QR code on screen or inputting the 16 digit code (sometimes referred to as a key).  
  
The authenticator app will respond to our code with its own 6 digit code, which users will input into the site before being allowed into the event app. Once you've connected a device you'll be asked if you would like to remember the code for 30 days. This option will reduce the login time whilst keeping the high level of security in place.   
  
We support all standard authenticator app but here's a few of the most common ones:

- Authy
- Microsoft Authenticator
- Google Authenticator
- LastPass
- OTP

# August Roundup: Multiple improvements

##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Your bumper-pack roundup of all the new features being released this August </span>**

We've got so much tell you about this month that we'll keep the intro short so we can try and keep this email down to a reasonable length!   
  
All these features will be in our upcoming release on August 5th 2021. If you have any questions or would like a demo before that, please get in touch and we'll be happy to train or support you in using new functionality for your upcoming events.   
  
Here's what on its way...

##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Mobile &amp; Tablet 'Tab Bar' Menus &amp; New Navigation options</span>**

[![image-1638455442195.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/scaled-1680-/image-1638455442195.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/image-1638455442195.png)<span style="font-family: lato, helvetica neue, helvetica, arial, sans-serif;">A new feature we're really excited to launch is our Tab Bar navigation. This will allow you to choose a device optimised experience for both mobile web, tablet and native apps. </span>  
  
<span style="font-family: lato, helvetica neue, helvetica, arial, sans-serif;">With this new option, you'll be able to select up to 4 of the most important items to display along the bottom of the screen when viewing on any device smaller than a tablet in portrait mode (less than 768 pixels for those who care!). All other menu items will automatically be added to an 'overflow' menu represented by three dots, which users can tap to bring up all the other menu items. </span>  
  
<span style="font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Regardless of this new setting, the desktop experience will always retain the left-hand menu. You can still choose to keep this style of navigation for mobile and tablet visitors if you prefer that experience. You may already know that this already collapses down to a 'hamburger' icon on smaller screens so whichever option you choose, there is no compromise on experience. </span>  
  
<span style="font-family: lato, helvetica neue, helvetica, arial, sans-serif;">As with everything we build at CrowdComms, flexibility is at its core. You can choose whether to display labels or not, reorder the menu by dragging and dropping, quickly change the menu around, display certain menu items to specific audiences and much more. </span>  
  
<span style="font-family: lato, helvetica neue, helvetica, arial, sans-serif;">This is a really great way to give a truly native experience and will really make your event stand out. </span>

##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Menu open or closed by default</span>**

[![image-1638455485693.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/scaled-1680-/image-1638455485693.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/image-1638455485693.png)This is a little one, but something we get asked for a lot. In our new Menus &amp; Navigation setting we've added a toggle so you can choose whether you'd prefer the left hand menu to be collapsed *\[icons only and tools tips on hover\]* or open *\[icons and labels\]* when a user first opens the page. In both scenarios the user has the option to open or close the menu themselves, but this is a nice way for you to control that first impression when they open your event app.

##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Activity Feed Videos</span>**

[*<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Click here to go to training guide</span>*](https://docs.crowdcomms.com/books/engagement-and-networking/page/activity-feed)

[![image-1638455513114.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/scaled-1680-/image-1638455513114.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/image-1638455513114.png)

We're please to announce that we can now support video uploads into our activity feed posts. It's the same great experience as posting an image or text so you'll be able to watch, comment and like videos on the feed just as you can in your main social platforms.   
  
As with all other content, videos can be reported by viewers if they feel the content is inappropriate, or you can choose to moderate each post in the Dashboard before they become live.   
  
This is a premium feature, so you'll need to talk to your account manager if you'd like attendees to be able to upload videos. It's a simple thing to add on to your event, so we can have you up and running instantly. Just get in touch and we'll be happy to help.

##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Agenda Calendar View</span>**

[<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">*Click here to go to training guide*</span>](https://docs.crowdcomms.com/books/platform-docs/page/agenda-view-guide)

[![image-1638455542199.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/scaled-1680-/image-1638455542199.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/image-1638455542199.png)Another feature that we know you've been waiting for is the flexibility to display your complicated agendas in a calendar format. Sessions that start at the same time but are in different locations, as well as sessions that fall under different filters tags can now be displayed along side each other so attendees can clearly plan their day.   
  
Turning this feature on will enable list and calendar tabs on the agenda screen for users to toggle between the two views. Sessions can be added to personal schedules from either view, and you have the choice in the dashboard which you would rather have as the default for users as they land on the agenda.   
  
Of course, this feature works on any screen size and is another option that can be added in seconds. If you'd like to see how this could benefit your event, as always we're just a phone call away.

##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Site-wide Message Banners</span>**

[<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">*Click here to go to training guide*</span>](https://docs.crowdcomms.com/books/platform-docs/page/banner-message-guide)

[![image-1638455571612.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/scaled-1680-/image-1638455571612.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/image-1638455571612.png)<span style="font-family: lato, helvetica neue, helvetica, arial, sans-serif;">You all know that flexibility is a core principal here at CrowdComms, but some event types can have specific and occasionally unique requirements. At pharmaceutical events for example, when you mention a drug you must also present prescribing information which cannot be scrolled past or removed. </span><span style="font-family: lato, helvetica neue, helvetica, arial, sans-serif;">With this in mind, we've built a new persistent banner tool to fulfil that requirement.  
  
Now we're not the sort of place that simply stops once an itch has been scratched. We also built this feature so you can toggle on and off a 'dismiss' button, and you're able to add formatting and media to your message through the rich text editor we've implemented.  
  
Essentially, we've tried to make it fit the need of one industry and also flexible enough that all you creative people might be able to come up alternative, clever ways to use it. </span>  
  
<span style="font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Get in touch to try it out. </span>

# August Roundup: Integration upgrade & emojis

##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Mid-August additions to the CrowdComms Platform</span>**

It might well be holiday season, but while the product team take turns sunning themselves on the English riviera or climbing Welsh mountains, those who remain continue development at pace.   
  
With that in mind, on Thursday 19th August we'll be releasing a few extra summer features into the platform.   
  
Here's what to expect...

##### <span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;"><span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">**Eventsforce Integration improvements**</span></span>

[*<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;"><span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Click here to go to training guide</span></span>*](https://docs.crowdcomms.com/books/platform-docs/page/eventsforce-integration-setup-guide)

[![image-1638455995351.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/scaled-1680-/image-1638455995351.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/image-1638455995351.png)

You may already be aware that we've had an integration with Eventsforce for quite some time. We know it's a registration platform that's widely used, and because of that, we wanted to give it the attention it deserved. As with most leading registration platforms you can do a lot with it. Capturing specific requirements from your delegates at the beginning of the journey can be a lot easier than asking for it once they arrive on site.   
  
So, from this coming Thursday you'll be able to map your custom fields from one platform to another. Keeping the two experiences in parallel while you concentrate on delivering a great event.   
  
We've got our experts on hand to guide you through it if you need some help setting it up.

##### <span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">**Session Chat**</span>

[<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">*Click here to go to training guide*</span>](https://docs.crowdcomms.com/books/engagement-and-networking/page/session-chat)

[![image-1638456018732.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/scaled-1680-/image-1638456018732.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/image-1638456018732.png)

Another small request that gets asked for a lot is session chat emoji reactions. Well, we were in the process of updating the styles of our session chat, and decided to add 6 of our most requested icons in a 'quick pick' menu. We think you'll give it a thumbs up, maybe even some applause?   
  
There's further user experience enhancements to the live stream template coming next month, so let us know if you'd like an early peak at what we've got planned.

# September Roundup: Multiple Improvements

##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Hybrid customer experiences and usability improvements</span>**

We're excited to see in-person events starting to return, and as the country started to open up a few months ago we started work on enhancing the platform for upcoming hybrid events.   
  
This week marks the beginning of a series of hybrid functionality releases that gives continuity to remote and in-person audiences, while also taking into account the subtle differences between the two requirements.   
  
This release is being planned for Friday 10th September. So please get in touch with your account manager if you have any questions.

##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Livestream toggle</span>**

[*<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Click here to go to training guide</span>*](https://docs.crowdcomms.com/books/virtual-meetings/page/virtual-platform-user-guide)

[![image-1638456169906.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/scaled-1680-/image-1638456169906.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/image-1638456169906.png)<span style="font-family: lato, helvetica neue, helvetica, arial, sans-serif;">It's clear to all event professionals that remote and in-person audiences need a similarly immersive experience but not necessarily an identical one. The subtle differences in user requirements mean that sometimes your event app needs to be flexible enough to cater for several different scenarios. </span>  
  
<span style="font-family: lato, helvetica neue, helvetica, arial, sans-serif;">From here on, it's quite likely that you'll be presenting to a live audience whilst simultaneously live streaming to your remote delegates - but asking both of those viewers to interact in a similar way, on the same page. We need to take care not to impact either audience. </span>  
  
<span style="font-family: lato, helvetica neue, helvetica, arial, sans-serif;">With this in mind we've added to our Livestream page to allow each audience to hide or show the livestream video. We wanted the control to be in the users hands as, even while attending a live event, We can't be sure that the viewer won't need the livestream video feed, even if we're sure they're attending in-person. Popping out of a session to take an important message, Meeting a colleague, or having to leave early unexpectedly. There are many scenarios in which in-person attending will need the live stream feed. </span>  
  
<span style="font-family: lato, helvetica neue, helvetica, arial, sans-serif;">To stop audio interference with the session we’re auto-muted on mobile so in-person audiences can enjoy the same experience without the embarrassment of having the audio surprise them. Finally any choice you make will be remembered, so if you hide the livestream while you're watching a stream, your subsequent sessions streams will be hidden by default. </span>

##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Profile Pop-up</span>**

[![image-1638456198531.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/scaled-1680-/image-1638456198531.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/image-1638456198531.png)Another feature that we do get asked for a lot is the ability to quickly see the details of other attendees without having to visit their profile page. Whether your attendees are viewing the live stream or interacting with other audiences on Activity Feed if they want to see the profile of the other audience, they can simply click or tap on the name, and the person’s name, company, and job title will appear. We've also included a quick link icon to the delegate profile, in case you do want to find out more about that person.

##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Idloom Integration</span>**

[<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">*Click here to go to training guide*</span>](https://docs.crowdcomms.com/books/platform-docs/page/idloom-integration-setup-guide)

[![image-1638456234905.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/scaled-1680-/image-1638456234905.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/image-1638456234905.png)Another month, another integration and this month we bring you our integration with idloom.  
  
Starting next week, you’ll be able to map your custom fields from one platform to another. Keeping the two experiences in parallel while you concentrate on delivering a great event.  
   
We've got our experts on hand to guide you through it if you need some help setting it up.

##### <span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">**Dashboard**</span>**<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;"> usability and styling updates</span>**

Finally is some work that forms part of our drive for better usability on the Dashboard. We’ve updated the form styling to improve the experience of the more complex form pages and reduce cognitive load when looking for items on the page and reduce error frequency.  
   
Appearance-wise, we’re making it look better than the old style of whitespaces in between. Better visual boundaries where you can see the shape of the full form input and better hover &amp; focus styles where focus colour goes around the edge[![image-1638456280844.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/scaled-1680-/image-1638456280844.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/image-1638456280844.png)

# October Roundup: Multiple Improvements

##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">The ultimate roundup on the October release</span>**

We're super excited to be announcing this month's release so we'll keep the intro brief so we can try and keep this email down to a reasonable length!   
  
All these features will be in our latest release on October 14th. If you have any questions or would like a demo before that, please get in touch and we'll be happy to train or support you in using new functionality for your upcoming events.   
  
Here's what's on its way...

##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Badge &amp; Passes</span>**

[*<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Click here to go to training guide</span>*](https://docs.crowdcomms.com/books/platform-docs/chapter/badges-and-passes-%28qr-code%29)

[![image-1638456377033.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/scaled-1680-/image-1638456377033.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/image-1638456377033.png)

A new feature we're excited to launch is the badge and pass in conjunction with the delegate QR code. This will allow you to use a digital version of your badge or print out attendee badges with the QR code to then be used at your event.  
  
With this new feature, you are not only able to print out the attendees' badges, but you can also design your own badge from within our dashboard. If you already have an existing registration platform that supplies the QR code, you can simply import it into our dashboard. Alternatively you can export the QR codes CrowdComms generates for each delegate to use in your registration platform.   
  
At the event, your attendees can access their badges on their profile page of the event app or you are able to add quick-access links from the main menu directly to the badge itself. As the organiser you'll be able to scan these codes using your registration app to validate your attendee's registration, check them into sessions or capture their information for lead generation.  
  
As a bonus, we've built in a scanner into each attendees app and an area for them to store badges that they've scanned themselves. A great way to encourage engagement and repeat use for delegates who want to network during the event and keep everything in one place.

##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Eventboost Integration</span>**

[<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">*Click here to go to training guide*</span>](https://docs.crowdcomms.com/books/platform-docs/page/eventboost-integration)

[![image-1638456407936.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/scaled-1680-/image-1638456407936.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/image-1638456407936.png)You may already be aware that Eventboost has been our partner for quite some time and in this coming release we bring you the integration between our platforms and Dashboard front-end plugin to enable you to set it up yourself.  
  
So, from October, you’ll be able to map your custom fields from one platform to another. Keeping the two experiences in parallel while you concentrate on delivering a great event.  
   
We've got our experts on hand to guide you through it if you need some help setting it up.

##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Email notification prior to app deletion</span>**

[![image-1638456444509.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/scaled-1680-/image-1638456444509.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/image-1638456444509.png)As it stands once your event app has finished, we store your information for 6 months for you to refer back to if you need it. Once that 6 months expires our systems automatically delete your app. Previously contacting you about this has been a manual process but we know this is not ideal, so we've automated some warnings so nothing gets removed without you knowing.   
  
We will be sending you the first notification via email 30 days prior and a reminder 14 days prior to deleting your app.   
  
If you're happy with it, you don't need to do anything, but if you want to extend the lifespan of your app, you can get in touch with your Account Manager to extend its duration.  
  
The notifications will be sent to your dashboard admins, so ensure you update the admin details regularly.

##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Cookie Consent Restyling</span>**

[*<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Click here to go to training guide</span>*](https://docs.crowdcomms.com/books/platform-docs/page/cookies)

[![image-1638456481895.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/scaled-1680-/image-1638456481895.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/image-1638456481895.png)Finally, we have also updated our cookie consent banner and the cookie policy to keep our platform users informed about our cookie policy and be able to customise their cookie preference.

# November Roundup: Multiple Improvements

##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Quick roundup on the November release</span>**

We're approaching a busy season in the events world, so the Product team is upping the gear in developing exciting features for you to deliver great events using our platform.  
  
All these features will be in our latest release on Thursday, 11th November. If you have any questions or would like a demo before that, please get in touch and we'll be happy to train or support you in using new functionality for your upcoming events.   
  
Here's what's on the way...

##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Tag Manager</span>**

[*<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Click here to go to training guide</span>*](https://docs.crowdcomms.com/books/platform-docs/page/google-analytics-integration)

[![image-1638456619098.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/scaled-1680-/image-1638456619098.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/image-1638456619098.png)We are excited to be releasing the Tag Manager feature. This great new addition will enable you to add and update your own tags on our platform for conversion tracking, site analytics, and more. There are nearly endless ways to track activity across our platform, and this intuitive feature lets you change tags whenever you want.  
  
To do this, it is as simple as adding your Google Analytics into your event app on our platform and you'll get all the analytics about your event sent directly to your GA account.

##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Cvent Integration</span>**

[*<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Click here to go to training guide</span>*](https://docs.crowdcomms.com/books/platform-docs/page/cvent-integration-setup-guide)

[![image-1638456644882.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/scaled-1680-/image-1638456644882.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/image-1638456644882.png)More integration and this month we bring you our integration with Cvent.  
  
In November, you’ll be able to map your custom fields from one platform to another. Keeping the two experiences in parallel while you concentrate on delivering a great event.  
   
We've got our experts on hand to guide you through it if you need some help setting it up.

##### **<span style="color: #268a8a; font-family: lato, helvetica neue, helvetica, arial, sans-serif;">Activity Feed Restyling</span>**

[![image-1638456670948.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/scaled-1680-/image-1638456670948.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2021-12/image-1638456670948.png)Finally, we're pleased to inform you that we’ve updated the Activity Feed styling to improve the look and feel of this feature.  
   
Appearance-wise, we’re making it look better than the old style of whitespaces in between feed comments. Better visual boundaries where you can see the shape of the comment input and better hover &amp; focus styles where focus colour goes around the edge.

# Release Management Process

<span data-contrast="auto">The scope of this process is to cover scenarios when new features or changes to existing features are being implemented onto the CrowdComms platform. </span>

##### <span data-contrast="auto">The process: </span>

- <span data-contrast="auto">All new features follow a design &amp; development process that includes stakeholder feedback on the concept and execution of the UX design, rigorous testing, peer review of code and security review before being planned for release. Progress is managed throughout by the product delivery manager.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span>
- <span data-contrast="auto">During preparation for release, CrowdComms production staff will be trained to support our clients. All customer facing communications and internal training documents will be reviewed as part of the release testing.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span>
- <span data-contrast="auto">The release committee will conduct an impact assessment of the proposed changes and highlight any areas of concern or gaps in documentation.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span>
- <span data-contrast="auto">Once testing and documentation has been completed, the release committee will authorise the release. The new updates will be prepared for release, including scheduling release times to minimise any disruption. </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span>
- <span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}">When considering release date and time, the team review upcoming event schedules and expected usage patterns.</span>

##### Client communication: 

Here at CrowdComms we are constantly striving to improve and enhance the platform in order to bring innovative functionality to organisers in order for you to deliver the best event experiences to your delegates. Our team of talented engineers not only maintain and deliver our huge product suite but also work on dozens of new features at a time so we can push our event technology, and your events to new levels of success.

Previously when new features were fully tested and ready for deployment our team would consolidate all work into one large release, often with multiple feature improvements and new functionality bundled together. In a platform running dozens of live, global events each day this can seem like a convenient way to release new work, However, with that connivence comes an element of risk. Building software is incredibly complex with many moving parts and with this in mind we have taken the decision to move to a continuous integration model of releasing product updates. What this means is each individual piece of work is isolated into its own development branch, allowing us to release each feature as soon as it’s ready without bottlenecks and complicated dependencies. This release strategy minimises risk to platform stability and means if we uncover issues we can roll-back or hot-fix with greater efficiency.

As a company we are still committed to informing customers of new features well ahead of their release. An email newsletter documenting features that affect the front end of your event app globally will always be sent out a minimum of two weeks prior to any release. The difference being that from now on these email newsletters will no longer contain a release date.

With a large amount of events happening each day we need to be agile when selecting safe times and dates to push work into the live app. It will always be a priority to find the quietest time to launch so we can manage disruption to ongoing events. With this in mind we will commit to informing clients a minimum of 72 hours ahead of any release and where appropriate circulate a pre-production link so all customers can check their upcoming event apps, adjust custom development if necessary and seek any compliance sign off they require.

By this time all staff will have been trained and we will always be happy to jump on calls to demonstrate, preview and support any imminent features. All you need to do is get in touch with your account manager and we will be happy to help in any way we can.

This new strategy will allow us to continue our innovation of the product at pace. We hope you agree that the last few years have seen some exciting advances in our technology and with your support, we hope to be able to continue that indefinitely.

To summarise:

- <span data-contrast="auto">An email detailing the new features expected to be released in the upcoming month will be sent to admins who have access to the CrowdComms dashboard (CMS). This is scheduled to be sent to all customers before the start of each month and will always be sent out no less than two weeks prior to the release. This will no longer contain specific date and time of the feature releases. </span>
- In addition a notification banner will be present on the admin CMS highlighting the upcoming changes.
- You allocated account manager and / or support manager will contact you no less than 72 hours in advance of the release date informing you of the exact time the release has been scheduled for.

##### <span data-contrast="auto">Considerations:</span>

- <span data-contrast="auto">Please note, critical updates to ensure smooth operation of the CrowdComms platform will not always follow the above steps. </span>
- <span data-contrast="auto">The above process is followed for any new feature additions or any planned ‘breaking change’ where the user experience on the platform would be modified in any meaningful way.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span>

<span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}">[![Release process.png](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2023-03/scaled-1680-/release-process.png)](https://crowdcomms-docs-media.s3.amazonaws.com/uploads/images/gallery/2023-03/release-process.png)</span>