Device Compatibility and Browser Requirements

Updated; 10th January 2024

Below is a device compatibility chart for the CrowdComms platform.

State
Meaning

NOT SUPPORTED

The platform may work but we do not actively focus on supporting this device or operating system. The app may suffer from glitches, poor performance or not run altogether.


Often these are devices that have reached their vendor EOL (End of Life). We highly suggest upgrading as these devices are often prone to security exploits.


SUPPORTED

CrowdComms actively attempts to keep the platform running smoothly on these devices. You are always welcome to report any issues to a member of support and we will do our best to resolve these problems.



Apple device & iOS

Device
Support
Notes

iPhone 5 and below

NOT SUPPORTED


iPhone 6, 7, 8, X, 11, 12 & 13 running iOS 12+

SUPPORTED

Devices with notches will be accounted for correctly.

iPad running iOS 11 and below

NOT SUPPORTED


iPad running iOS 12+

SUPPORTED


Android device

Device
Support
Notes

ALL

(Please click here or open the attachment to view the extensive list of supported devices)

Android devices without Adobe PDF Reader or Chrome will not be able to open PDF Files.

Android version 4 and below

NOT SUPPORTED


Android version 5 and above

SUPPORTED

We recommend Android 7 and above. Versions 5 and 6 will run noticeable slower due to falling back to a legacy webview technology.

Windows Phone

We are no longer supporting any Windows phones and won't in the future.


Web

Device
Support
Notes

Google Chrome (All Chromium based browsers)

SUPPORTED


Firefox 5 and above

SUPPORTED


Safari 5.1 and above

SUPPORTED


Microsoft Edge SUPPORTED Microsoft Edge version 83 (released May, 2020) and later is supported.

Internet Explorer

NOT SUPPORTED


Firefox 4 and below

NOT SUPPORTED



1-2-1 Video Calls and Breakout Video Meeting - User Requirements


Smart Sessions

Browsers must support WebGL. Browsers supported by the WebGLRenderer are:

If you find that you still have trouble after checking the above then please check here to see if your browser settings are also compatible.

Note: We do not support Internet Explorer or Safari for Smart Sessions


Revision #23
Created 11 February 2019 14:14:41
Updated 31 January 2024 08:35:55 by Steven Slesser