# Zoom Integration Vs Desktop Features The main thing to remember with our zoom integration, is that it is not simply zoom as you know it via other means, but accessed via the platform. The integration uses what is called the zoom web SDK which has different features to the desktop client and mobile app. More than likely, you are used to using the desktop client which has the most features. Below is a comparison of the features you can expect to find via the desktop client vs the web client, and therefore what you can expect to see via our integration. **Important:** CrowdComms are not able to provide support with issues related to the Zoom meeting itself or restrictions with the Zoom SDK. We can assist with setting up the integration which will output your Zoom meeting seamlessly in the CrowdComms platform utilising the Zoom SDK functionality available. As updates to the Zoom SDK are released, these will be updated to the CrowdComms / Zoom integration.
##### **Feature** ##### **Windows/macOS (Desktop Client)** ##### **Platform Integration (Web Client)**
##### **Start or join meeting**
**[Join a meeting without signing in](https://support.zoom.us/hc/en-us/articles/360037117472)** **✓** **✓**
**[Join a meeting](https://support.zoom.us/hc/en-us/articles/201362193-Joining-a-Meeting) in progress** **✓** **✓**
**Sign in using Zoom account, Google, Facebook, or SSO** **✓** **✓**
**Start an [instant meeting](https://support.zoom.us/hc/en-us/articles/201362533-Meet-Now-vs-Scheduled-Meetings).** **✓** **✓**
**Schedule [one-time](https://support.zoom.us/hc/en-us/articles/201362413-How-Do-I-Schedule-Meetings-) or [recurring](https://support.zoom.us/hc/en-us/articles/214973206-Scheduling-Recurring-Meetings) meeting** **✓**
**[Share your screen in a Zoom Room](https://support.zoom.us/hc/en-us/articles/203727929-Screen-Sharing-with-Zoom-Rooms) by entering in the sharing key or meeting ID.** **✓**
**Display upcoming meetings** **✓**
**Display synced calendar events (if you [added a third-party calendar service](https://support.zoom.us/hc/en-us/articles/115005506303))** **✓**
**View, edit, start, or delete your [scheduled meetings](https://support.zoom.us/hc/en-us/articles/201362413-How-Do-I-Schedule-Meetings-)** **✓**
**Participants are [pre-assigned to breakout rooms](https://support.zoom.us/hc/en-us/articles/360032752671) (if set up by the host)** **✓** **✓**
##### **In meeting controls (participants and hosts)**
**Join [computer audio](https://support.zoom.us/hc/en-us/articles/201362283)** **✓** **✓** **([A](https://support.zoom.us/hc/en-us/articles/360027397692#note))**
**Mute/unmute mic** **✓** **✓**
**Start/stop video** **✓** **✓**
**[Invite others](https://support.zoom.us/hc/en-us/articles/201362183) to join meeting** **✓** **✓**
**Change your screen name for the meeting** **✓** **✓**
**[Non-verbal feedback](https://support.zoom.us/hc/en-us/articles/115001286183)** **✓** **✓**
**[Share screen](https://support.zoom.us/hc/en-us/articles/201362153)** **✓** **✓** **([B](https://support.zoom.us/hc/en-us/articles/360027397692#note))**
**[In-meeting chat](https://support.zoom.us/hc/en-us/articles/203650445)** **✓** **✓**
**Start [cloud recording](https://support.zoom.us/hc/en-us/articles/203741855)** **✓** **✓**
**Start [local recording](https://support.zoom.us/hc/en-us/articles/201362473)** **✓**
**[Request remote control](https://support.zoom.us/hc/en-us/articles/201362673)** **✓** **✓** **([D](https://support.zoom.us/hc/en-us/articles/360027397692#note))**
**[Give remote control](https://support.zoom.us/hc/en-us/articles/201362673)** **✓**
**[Gallery View and Active Speaker View](https://support.zoom.us/hc/en-us/articles/201362323)** **✓** **✓**
**[Participant in breakout rooms](https://support.zoom.us/hc/en-us/articles/115005769646)** **✓** **✓**
**[Self-select breakout room](https://support.zoom.us/hc/en-us/articles/115005769646)** **✓**
**Answer [polls](https://support.zoom.us/hc/en-us/articles/213756303-Polling-for-Meetings)** **✓** **✓**
**[Language interpretation](https://support.zoom.us/hc/en-us/articles/360034919791)** **✓** **✓**
**Live transcription** **✓** **✓**
**[Reclaim host](https://support.zoom.us/hc/en-us/articles/205172555)** **✓** **✓**
##### **In meeting controls (hosts and co-hosts)**
Create, edit, and launch [polls](https://support.zoom.us/hc/en-us/articles/213756303-Polling-for-Meetings)
Start and manage [breakout rooms](https://support.zoom.us/hc/en-us/articles/206476093) (host only)
View [pre-assigned participants in breakout rooms](https://support.zoom.us/hc/en-us/articles/360032752671) (if set up in web portal)
Live stream meeting
[Report a participant for inappropriate behavior](https://support.zoom.us/hc/en-us/articles/360042791091)
##### **In-meeting security controls (hosts and co-hosts)**
Lock meeting (don't allow other participants to join the meeting in progress)
Place the attendee in a [virtual waiting room](https://support.zoom.us/hc/en-us/articles/115000332726)
Control if participants can [share screen](https://support.zoom.us/hc/en-us/articles/201362153)
Control if participants can use in-meeting chat
Control if participants can unmute or rename themselves
Enable/disable video receiving
##### **Webinar controls**
Launch [question and answer session](https://support.zoom.us/hc/en-us/articles/203686015)
Launch [polls](https://support.zoom.us/hc/en-us/articles/203749865)
Live stream webinar
##### **[Manage participants](https://support.zoom.us/hc/en-us/articles/115005759423) (hosts)**
Stop a participant's video
Assign a participant to be the host
Assign a participant to be a [co-host](https://support.zoom.us/hc/en-us/articles/206330935)
Allow a participant to start or stop a recording
Assign a participant to type [closed caption](https://support.zoom.us/hc/en-us/articles/207279736-Getting-Started-with-Closed-Captioning)
Change a participant's name that is displayed to other participants
Remove participant from meeting
Mute all participants/ask all to unmute
Automatically mute participants as they join the meeting
Play chime when participants join and leave
Don't allow other participants to join the meeting in progress
Control who participants can chat with
Put a participant [on hold](https://support.zoom.us/hc/en-us/articles/201362813)
##### **[Share screen controls](https://support.zoom.us/hc/en-us/articles/201362153)**
Share [whiteboard](https://support.zoom.us/hc/en-us/articles/205677665)
Share device audio
Annotate on [shared screen](https://support.zoom.us/hc/en-us/articles/201362153) or [whiteboard](https://support.zoom.us/hc/en-us/articles/205677665)
Pause your current [shared screen](https://support.zoom.us/hc/en-us/articles/201362153)
Show or hide names of annotators
Stop a participant's screen share (host and co-host only)
Control if multiple participants can [share screen simultaneously](https://support.zoom.us/hc/en-us/articles/115000424286)
[Side-by-side mode](https://support.zoom.us/hc/en-us/articles/115004802843)
##### **Profile**
[Add a personal note](https://support.zoom.us/hc/en-us/articles/115002571866-Personal-Note-for-Your-Chat-Profile)
Change profile photo or screen name **Note**: On the desktop client, you will be redirected to the web portal to change your screen name
Manually change your [status](https://support.zoom.us/hc/en-us/articles/360032554051)
##### **Chat
[Mark messages as unread](https://support.zoom.us/hc/en-us/articles/115004788703)
[Edit your sent messages](https://support.zoom.us/hc/en-us/articles/115004789183)
[Delete your sent messages, images, or files](https://support.zoom.us/hc/en-us/articles/115004789183)
Save images or files sent in the chat
Add messages to your [starred list](https://support.zoom.us/hc/en-us/articles/115004789183) and view all messages you have [starred](https://support.zoom.us/hc/en-us/articles/115004789183-Starring-Editing-and-Deleting-Chat-Messages)
View [starred messages](https://support.zoom.us/hc/en-us/articles/115004789183) in a specific chat
Use your [personal chat space](https://support.zoom.us/hc/en-us/articles/360021806951-Using-your-Personal-Chat-Space)
[Send images or files](https://support.zoom.us/hc/en-us/articles/202920879)
View all files sent or all files received in chat
Share sent or received chat files with contacts
[Send a capture of the current screen](https://support.zoom.us/hc/en-us/articles/202920879)
[Send animated GIFs](https://support.zoom.us/hc/en-us/articles/115004802246)
[Send code snippets](https://support.zoom.us/hc/en-us/articles/360000489103)
Send emoticons
[Encrypted chat](https://support.zoom.us/hc/en-us/articles/207599823)
[Store chat message history](https://support.zoom.us/hc/en-us/articles/115005516426)
Invite contacts to an existing chat
##### **Channels**
[Change notifications for new channel messages](https://support.zoom.us/hc/en-us/articles/205566069)
Add channels to your [starred list](https://support.zoom.us/hc/en-us/articles/200912909) and view channels you have starred
[Create a channel](https://support.zoom.us/hc/en-us/articles/200912909)
[Edit a channel](https://support.zoom.us/hc/en-us/articles/200912909) (must be a channel admin)
[Invite members to a channel](https://support.zoom.us/hc/en-us/articles/200912909)
##### **Contacts**
[Add contacts](https://support.zoom.us/hc/en-us/articles/115004055706)
Add contacts to your [starred list](https://support.zoom.us/hc/en-us/articles/115004055706) and view contacts you have starred
Directory for contacts, channels, and Zoom Rooms
Add contact to [auto-answer group](https://support.zoom.us/hc/en-us/articles/203736135)
##### **Settings**
Automatically join meeting by computer or device audio
Automatically mute when joining meeting
Automatically call phone number to join meeting
Insert a link preview whenever a chat message contains a link
Change notification settings for chat
Manage blocked contacts
Display meeting reminders
Display connected meeting time
Display [closed captions](https://support.zoom.us/hc/en-us/articles/115003498783) (if available)
Automatically disable your video when joining a meeting
[Touch up appearance](https://support.zoom.us/hc/en-us/articles/115002595343)
[Virtual Background](https://support.zoom.us/hc/en-us/articles/210707503-Virtual-Background)
Note (A): Joining computer audio on Safari is only available for webinar attendees. Note (B): Screen sharing on Microsoft Edge requires Windows 10 Pro or Enterprise. It is not supported on Windows 10 Home. If you are running Windows 10 Home and need to share your screen, we recommend using Chrome or Firefox. Screen sharing is not supported on Safari. Note (C): If you joined a meeting on an iOS or Android device, you can't request remote control or give remote control. The participant who is screen sharing with the Zoom desktop client must give you remote control. Note (D): Requesting remote control of content shared from the desktop client or mobile app is currently supported, but not content shared from another web client. Note (E): Self-selection on the Zoom mobile app and ChromeOS is available for meeting participants, but not for the host launching breakout rooms. Self-selection of breakout rooms has to be enabled and launched from the desktop client.