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Granting CrowdComms Access to Your Accounts

Apple

For Apple, you'll need to give CrowdComms access to App Store Connect.

App Store Connect

Screenshot-2019-02-13-at-11.35.23.png

  • Click the plus button and use the below details to add a new user. Use the details for your relevant CrowdComms contact:

CrowdComms UK Details

First Name CrowdComms
Last Name Limited
Email buildteam@crowdcomms.co.uk

CrowdComms Australia Details

First Name Peter
Last Name Hair
Email info@crowdcomms.com.au

Be sure to tick the "App Manager" role - and also to check the box saying "Access to Certificates, Identifiers and Profiles". 

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  • Press Invite.

Google Play

  • Sign in to https://play.google.com/apps/publish/
  • In the Google Play Console go to Settings > Users and Permissions > Invite New User.
  • Enter the below information. Use the details for your relevant CrowdComms contact:

CrowdComms UK Details

Email buildteam@crowdcomms.co.uk
Access Expiry Date Never
Role Release Manager
Permissions Global

CrowdComms Australia Details

Email native@crowdcomms.com.au
Access Expiry Date Never
Role Release Manager
Permissions Global
  • Click Send Invitation.

One More Step

Now we've got access to your developer accounts, the final step is to complete our app submission details form.

Won't Give Access? 4 Options

If you aren't willing to give us full app store access, there are some other options:

Full App Store Access

The easiest option is for you to give us full access to your developer account as outlined above 

Access to Only a Single App

The next option would be for you to begin the app creation process and give us access to just a single app - this would require you to create an app on App Store Connect with specific details provided by us, which your support specialist can help you out with. Then, you can grant us access to just this app. This can be handy if you have several apps on your App Store account and don't want us to have any way of seeing or editing any others.

Send Us Your Developer Certificates

If you don't want to give us any App Store access, you can give us a distribution certificate P12, matching provisioning profile and also a push certificate P12 file and we can create the IPA and APK files for your app and return them to you for submission yourself. 

Please speak to a member of the team for more information about this process.

Only Send us Push Certificate and Resign App Yourself

The final option would be that we create your IPA and APK app files using our own CrowdComms distribution certificates and our own provisioning profile, then you resign the app yourself before submitting to your own app store.

We still require a P12 push certificate to do this - and you will need to ensure the bundle ID of the app matches what our system is outputting.

Please speak to a member of the team for more information about this process.