Search Results

Single-Sign-On

Engagement and Networking

CrowdComms currently supports SSO via the SAML2 standard. This is an enterprise-grade industry standard to allow users to authenticate between Identity Providers (IDPs) and Service Providers (SPs). The CrowdComms platform is a Service Provider and examples of ...

Smart Sessions

Smart Sessions is revolutionising the way we network at virtual and hybrid events. Offered as part of the CrowdComms’ industry-leading event platform, it recreates the serendipity of in-person networking, online. Dedicated networking rooms give attendees i...

Two Factor Authentication

What is Two-Factor Authentication? Two-Factor Authentication (2FA) works by adding an extra layer of security to your online accounts. It requires an additional log in credential – beyond just the username and password – to gain account access, and getting ...

End-User Login Options

For platforms requiring login, there are various login options for front end users as per below. Based on which option you have chosen with regards to 2FA, there will be a slightly different log in flow for users. The types are as below: Disabled (Email & P...

2FA

MFA

Security

Here we will go through the available plugins in our CMS allowing for easy integration with 3rd party solutions you may be using.

Integrations

Plugins

Badges and Passes (QR Code)

General

Development & Release Highlights

2021 Updates

2022 Updates

Development & Release Highlights

PWA (Progressive Web App)

Our new PWA feature is a real game-changer. Not only will it enable your delegates to use your event platform as a native experience, but it will instantly add an extra element of branding that will enhance your event from the get-go. We are all familiar with ...

Meeting Booking

Get your meetings booked in, plan your time and make the most of every networking opportunity. Whether you’re organising a virtual, hybrid or in-person event, being able to easily book in meetings and allow attendees to work independently will maximise enga...

Page Builder (previously HTML module)

The CrowdComms home page builder offers customisable HTML home pages with no code needed! You can choose from six fully responsive design templates with at least two variations on each theme (that’s 14 different ways to start your home page design!). From ther...

IDLoom Payment Guides

Help in setting up your payment method of choice for paid registrations

idloom

registration

paid registration

Event platform pricing

Pricing Explained

Internal comms

Pricing Explained

Pronto! Kiosks

Pricing Explained

Creating Your Developer Accounts

If you're looking to get an app submitted to the Apple iOS and Google Play stores, we must publish the app using your organisation's developer account. This article will give you a step by step guide covering how to setup your developer accounts. For app pack...

Granting CrowdComms Access to Your Accounts

Apple For Apple, you'll need to give CrowdComms access to App Store Connect. App Store Connect Sign into appstoreconnect.apple.com and choose Users and Access from the menu. Click the plus button and use the below details to add a new user. Use the detai...

Device Compatibility and Browser Requirements

Updated; 10th January 2024 Below is a device compatibility chart for the CrowdComms platform. State Meaning NOT SUPPORTED The platform may work but we do not actively focus on supporting this device or operating system. The app...

Alerts

Alerts let you send out notifications to your delegates during an event to keep them updated on schedule changes, or encourage them to visit certain sessions for example. They are a great way to keep your attendees fully up to date with your event, and drive e...

Using the CrowdComms Dashboard

The CrowdComms dashboard is a self service content management system (CMS) that enables you to upload and make edits to content, send alerts and manage engagement functionality all in real time. The Dashboard menu consists of Settings, Builder, Libraries, A...

Managed Schedules

Platform Docs Agendas

Managed Schedules enable you to create a unique agenda for your attendees. You can tailor a specific set of sessions to individual users, or groups of users, simply by assigning them to the sessions you want them to see. When the admin adds users or group of u...

Group Management

There are a few ways to manage People Groups in the CC platform: Manually using the Dashboard Using the People Excel template Using the Group Excel template Please note: Group names have a maximum of 50 characters. If you try to upload a spreadsheet contai...

Security Settings and Login options

Login Options: Public: Anyone can access via your custom URL and access without having to login. Important: Users will still need to login in order to watch streams and on demand videos. This is done to ensure analytics are available. Private: Anyone ca...

Agenda

Platform Docs Agendas

Agenda Overview The Agenda Module is the backbone of your event. Optimised towards user experience, it not only provides an overview of your event timetable in chronological order but allows users to build their own schedule when they favourite sessions dir...

People Library Management

The CC Platform treats all People in-app the same, whether they're an Attendee, Speaker, member of the Event Staff or a VIP. All People to do with your app need to be added to the People Library. If your app is set as "Secure" in the Security Settings area, t...

Favouriting Sessions (Creating Personal Agenda)

Platform Docs Agendas

In contrast to Managed Schedules, attendees can 'favourite' a session by clicking the star icon next to a session in the app agenda view. This will add the session to the attendee's event schedule on the app, allowing them to plan which sessions they wish to a...

Important Native Information

Please Note: A Branded Native App is an optional add-on and may not be included in your app package. If you're unsure whether a Native App is included in your package, please refer to your invoice or contact your Account Manager. For app packages without a Br...

Custom Design Guidelines

Important: Before reviewing custom design options, we recommend considering our included template design setup -DESIGN SETUP GUIDE Responsive Design Our platform is designed to reflect your brand throughout across devices. This allows you're attendees to ...

Accessing CC Apps

Introduction There are multiple ways to access your CrowdComms event platform. Each access method has its merits, our recommendation is to give your audience choice. By allowing your attendees to access on the device of their choice, via a simple custom URL o...

Live Poll CSS

When customising a live poll, sometimes you may want to adjust certain aspects of the design which are not available to change as a setting. This is where Live Poll CSS comes in handy! VW = Relative to 1% of the width of the browser window size. If the viewpo...

Hiding and Showing Content

If you'd like to hide and show various content as your event progresses, your app can be built in a way to make this easy to accomplish. Depending on the time of content you'd like to show and hide, there are different methods to make it visible. Below is an ...

Whitelisting the CC Platform

Updated; 10th January 2024 If your delegates will be accessing the app via a VPN or other secured network, you may need to add some entries to your internal network whitelists for the app to function correctly. If you are on a secured network and your delega...

App Submission Details

Ready to Submit? Fill out our native submission form by clicking here. This tells us we can go ahead and submit your app! If you have any questions about the form, read on. What We Need There are two main types of content we need from you in order to subm...

Wi-Fi & Data Requirements

Introduction The CrowdComms platform is lightweight in terms of data requirements however it is recommended that all users access using a strong and stable internet connection to ensure a seamless experience. Once installed (mobile app) or open in browser (we...

Language Support