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If you're looking to get an app submitted to the Apple iOS and Google Play stores, we must publish the app using your organisation's developer account. This article will give you a step by step guide covering how to setup your developer accounts. For app pack...

Apple For Apple, you'll need to give CrowdComms access to App Store Connect. App Store Connect Sign into appstoreconnect.apple.com and choose Users and Access from the menu. Click the plus button and use the below details to add a new user. Use the detai...

Below is a device compatibility chart for the CrowdComms platform. State Meaning NOT SUPPORTED The platform may work but we do not actively focus on supporting this device or operating system. The app may suffer from glitches, p...

Alerts let you send out notifications to your delegates during an event to keep them updated on schedule changes, or encourage them to visit certain sessions for example. They are a great way to keep your attendees fully up to date with your event, and drive e...

The CrowdComms dashboard is a self service content management system (CMS) that enables you to upload and make edits to content, send alerts and manage engagement functionality all in real time.   The Dashboard menu consists of Settings, Builder, Libraries, A...

Managed schedules enable you to create a unique agenda for your attendees. You can tailor a specific set of sessions to individual users, or groups of users, simply by assigning them to the sessions you want them to see. Managed schedules are distinct from 'P...

There are a few ways to manage People Groups in the CC platform: Manually using the Dashboard Using the People Excel template Using the Group Excel template Please note: Group names have a maximum of 50 characters. If you try to upload a spreadsheet contai...

Login Options: Public: Anyone can access via your custom URL and access without having to login.  Important: Users will still need to login in order to watch streams and on demand videos. This is done to ensure analytics are available.  Private: Anyone ca...

Agenda Overview   The platform agenda is the backbone of your event. Optimised towards user experience, it not only provides an overview of your event timetable in chronological order but allows users to build their own schedule when they favourite sessions d...

The CC Platform treats all People in-app the same, whether they're an Attendee, Speaker, member of the Event Staff or a VIP. All People to do with your app need to be added to the People Library. If your app is set as "Secure" in the Security Settings area, t...

In App As an app user, it's possible to "star" or "favourite" sessions within an agenda. To do this, tap the "star" icon when in an agenda list view and you'll see the star will fill in, signifying it's been favourited. You can also favourite a session when i...

Please Note: A Branded Native App is an optional add-on and may not be included in your app package. If you're unsure whether a Native App is included in your package, please refer to your invoice or contact your Account Manager. For app packages without a Br...

  Important: Before reviewing custom design options, we recommend considering our included template design setup -DESIGN SETUP GUIDE Responsive Design Our platform is designed to reflect your brand throughout across devices. This allows you're attendees to ...

There are multiple ways to access CC apps. The first big decision is whether to go native or web. We find web apps and CC Events native apps are often the smoothest apps to build, because standalone native apps provide much more administrative work and time b...

When customising a live poll, sometimes you may want to adjust certain aspects of the design which are not available to change as a setting. This is where Live Poll CSS comes in handy! VW = Relative to 1% of the width of the browser window size. If the viewpo...

If you'd like to hide and show various content as your event progresses, your app can be built in a way to make this easy to accomplish. Depending on the time of content you'd like to show and hide, there are different methods to make it visible. Below is an ...

If your delegates will be accessing the app via a VPN or other secured network, you may need to add some entries to your internal network whitelists for the app to function correctly. If you are on a secured network and your delegates are experiencing problem...

Ready to Submit? Fill out our native submission form by clicking here. This tells us we can go ahead and submit your app!  If you have any questions about the form, read on. What We Need There are two main types of content we need from you in order to subm...

Introduction The CrowdComms platform is lightweight in terms of data requirements however it is recommended that all users access using a strong and stable internet connection to ensure a seamless experience. Once installed (mobile app) or open in browser (we...

The following languages are supported on the CC platform app for multilingual apps: English French German Dutch Polish Italian Portuguese Spanish Russian Arabic Thai Swedish Japanese Korean Simplified Chinese Traditional Chinese Romanian