256 total results found
Platform and features
Services and information
Pronto!Kiosks, badging and onsite tracking
Overviews and how to guides for the CrowdComms platform.
Covering everything you need to know about the native app store setup and submission process.
Service Level Agreements
Service Level Agreements for the various services provided by CrowdComms.
Everything you need to run your virtual event.
Options to integrate with your exiting registration platform or find out more about supported registration platforms.
Analytics and Reporting
This section outlines the available analytics and reporting for the CrowdComms platform and live streaming. Please note: In order for the end user's actions to be counted, they will need to have accepted the cookie terms, have no browser setting preventing...
Engagement and Networking
Breakdown of the features and opportunities to facilitate engagement and networking before, during and after your event.
Sponsors and Exhibitors
Overview of the sponsorship and exhibitor opportunities within the CrowdComms platform.
Overview of the accessibility features, what they are, why they are needed, how to use them and what are their limitations
CrowdComms multi-lingual platform and multi-lingual live stream production options.
Prefer watching someone show you how it works rather than reading help guides? This is the place for you!
Development & Release Highlights
Overview of CrowdComms development structure, upcoming roadmap and highlights of past releases.
Explanation of the available pricing options and specific line items.
First impressions definitely count and with our Pronto! kiosks you’ll delight your attendees on arrival with a lightning fast and easy to use self-printing badge solution
Maximise the commercial outcomes from an event and accelerate the exhibitor sales process.
The Elements Event Platform is a native app solution with wayfinding and meeting booking. This is not part of the CrowdComms platform and functionality can't be used from the CrowdComms platform within Elements and vice versa.
CrowdComms currently supports SSO via the SAML2 standard. This is an enterprise-grade industry standard to allow users to authenticate between Identity Providers (IDPs) and Service Providers (SPs). The CrowdComms platform is a Service Provider and examples of ...
Smart Sessions is revolutionising the way we network at virtual and hybrid events. Offered as part of the CrowdComms’ industry-leading event platform, it recreates the serendipity of in-person networking, online. Dedicated networking rooms give attendees i...
Two Factor Authentication
What is Two-Factor Authentication? Two-Factor Authentication (2FA) works by adding an extra layer of security to your online accounts. It requires an additional log in credential – beyond just the username and password – to gain account access, and getting ...
End-User Login Options
For platforms requiring login, there are various login options for front end users as per below. Based on which option you have chosen with regards to 2FA, there will be a slightly different log in flow for users. The types are as below: Disabled (Email & P...
Platform options comparison
Platform options comparison
Native Submission Guide
Platform Integrations Setup Guides
Here we will go through the available plugins in our CMS allowing for easy integration with 3rd party solutions you may be using.
Badges and Passes (QR Code)
PWA (Progressive Web App)
Our new PWA feature is a real game-changer. Not only will it enable your delegates to use your event platform as a native experience, but it will instantly add an extra element of branding that will enhance your event from the get-go. We are all familiar with ...
Video-On-Demand Streaming Service
Are you looking for an elegant, responsive, and ultra-organised way to display on-demand video content for your attendees to access throughout your event? The innovative CrowdComms Video-On-Demand Streaming Service brings the functionality and familiarity ...
Get your meetings booked in, plan your time and make the most of every networking opportunity. Whether you’re organising a virtual, hybrid or in-person event, being able to easily book in meetings and allow attendees to work independently will maximise enga...
Page Builder (previously HTML module)
The CrowdComms home page builder offers customisable HTML home pages with no code needed! You can choose from six fully responsive design templates with at least two variations on each theme (that’s 14 different ways to start your home page design!). From ther...
IDLoom Payment Guides
Help in setting up your payment method of choice for paid registrations
Event platform pricing
Creating Your Developer Accounts
If you're looking to get an app submitted to the Apple iOS and Google Play stores, we must publish the app using your organisation's developer account. This article will give you a step by step guide covering how to setup your developer accounts. For app pack...
Granting CrowdComms Access to Your Accounts
Apple For Apple, you'll need to give CrowdComms access to App Store Connect. App Store Connect Sign into appstoreconnect.apple.com and choose Users and Access from the menu. Click the plus button and use the below details to add a new user. Use the detai...
Device Compatibility and Browser Requirements
Below is a device compatibility chart for the CrowdComms platform. State Meaning NOT SUPPORTED The platform may work but we do not actively focus on supporting this device or operating system. The app may suffer from glitches, p...
Alerts let you send out notifications to your delegates during an event to keep them updated on schedule changes, or encourage them to visit certain sessions for example. They are a great way to keep your attendees fully up to date with your event, and drive e...
Using the CrowdComms Dashboard
The CrowdComms dashboard is a self service content management system (CMS) that enables you to upload and make edits to content, send alerts and manage engagement functionality all in real time. The Dashboard menu consists of Settings, Builder, Libraries, A...
Managed schedules enable you to create a unique agenda for your attendees. You can tailor a specific set of sessions to individual users, or groups of users, simply by assigning them to the sessions you want them to see. Managed schedules are distinct from 'P...
There are a few ways to manage People Groups in the CC platform: Manually using the Dashboard Using the People Excel template Using the Group Excel template Please note: Group names have a maximum of 50 characters. If you try to upload a spreadsheet contai...
Security Settings and Login options
Login Options: Public: Anyone can access via your custom URL and access without having to login. Important: Users will still need to login in order to watch streams and on demand videos. This is done to ensure analytics are available. Private: Anyone ca...
Agenda Overview The platform agenda is the backbone of your event. Optimised towards user experience, it not only provides an overview of your event timetable in chronological order but allows users to build their own schedule when they favourite sessions d...
People Library Management
The CC Platform treats all People in-app the same, whether they're an Attendee, Speaker, member of the Event Staff or a VIP. All People to do with your app need to be added to the People Library. If your app is set as "Secure" in the Security Settings area, t...
In App As an app user, it's possible to "star" or "favourite" sessions within an agenda. To do this, tap the "star" icon when in an agenda list view and you'll see the star will fill in, signifying it's been favourited. You can also favourite a session when i...
Important Native Information
Please Note: A Branded Native App is an optional add-on and may not be included in your app package. If you're unsure whether a Native App is included in your package, please refer to your invoice or contact your Account Manager. For app packages without a Br...
Custom Design Guidelines
Important: Before reviewing custom design options, we recommend considering our included template design setup -DESIGN SETUP GUIDE Responsive Design Our platform is designed to reflect your brand throughout across devices. This allows you're attendees to ...
Accessing CC Apps
There are multiple ways to access CC apps. The first big decision is whether to go native or web. We find web apps and CC Events native apps are often the smoothest apps to build, because standalone native apps provide much more administrative work and time b...
Live Poll CSS
When customising a live poll, sometimes you may want to adjust certain aspects of the design which are not available to change as a setting. This is where Live Poll CSS comes in handy! VW = Relative to 1% of the width of the browser window size. If the viewpo...
Hiding and Showing Content
If you'd like to hide and show various content as your event progresses, your app can be built in a way to make this easy to accomplish. Depending on the time of content you'd like to show and hide, there are different methods to make it visible. Below is an ...
Whitelisting the CC Platform
If your delegates will be accessing the app via a VPN or other secured network, you may need to add some entries to your internal network whitelists for the app to function correctly. If you are on a secured network and your delegates are experiencing problem...
App Submission Details
Ready to Submit? Fill out our native submission form by clicking here. This tells us we can go ahead and submit your app! If you have any questions about the form, read on. What We Need There are two main types of content we need from you in order to subm...
Wi-Fi & Data Requirements
Introduction The CrowdComms platform is lightweight in terms of data requirements however it is recommended that all users access using a strong and stable internet connection to ensure a seamless experience. Once installed (mobile app) or open in browser (we...
The following languages are supported on the CC platform app for multilingual apps: English French German Dutch Polish Italian Portuguese Spanish Russian Arabic Thai Swedish Japanese Korean Simplified Chinese Traditional Chinese Romanian