Platform Docs

Agenda Overview   The platform agenda is the backbone of your event. Optimised towards user expe...

Introduction Since 05/08/21 with Front End release for 3.5.0 there has been an alternative view ...

In App As an app user, it's possible to "star" or "favourite" sessions within an agenda. To do t...

Managed schedules enable you to create a unique agenda for your attendees. You can tailor a speci...

The Personal Agenda page has been given a facelift and a new name, now known as My Event Schedule...

• Log into CMS with credentials• Select App • Click on “Settings”• Click on “Features” (Scroll do...

• Click on “Libraries” in CMS• Click on “Badges & Passes”• Click on “Add a new badge” • Fi...

• Go into the 3rd party registration platform, such as Entegy• Import the attendee profiles inclu...

• To use the QR code scanner, the user must log in to their event app on their device• Go to the ...

How to Log In Step 1: Enter your email address N.B If this is your first time using our platf...

How to Log In Step 1: Enter your email address N.B If this is your first time using our platf...

How to Log In Step 1: Enter your email address N.B If this is your first time using our platf...

How to Log In Step 1: Enter your email address N.B If this is your first time using our platf...

Alerts let you send out notifications to your delegates during an event to keep them updated on s...

There are multiple ways to access CC apps. The first big decision is whether to go native or web....

The Q&A feature of our app is one of our highlight features. Below is a video showing how Q&a...

Banner messages are user defined messages which will appear in a banner at the bottom of each scr...

6 Months after platform end date, all PI data is wiped from the app, but “content” remains in pla...

We have made the process regarding privacy notices simpler and easier to use. Rather than request...

Cookies on CrowdComms Apps CrowdComms uses cookies to enable standard analytics and error report...

Our platform was born with high customizability and branding in mind. Custom CSS can make your ev...

  Important: Before reviewing custom design options, we recommend considering our included templ...

Below is a device compatibility chart for the CrowdComms platform. State Me...

Below is a full list of design specifications for the Entegy Platform: Below is a list of poss...

There are a few ways to manage People Groups in the CC platform: Manually using the Dashboard U...

If you'd like to hide and show various content as your event progresses, your app can be built in...

The following languages are supported on the CC platform app for multilingual apps: English Fr...

When customising a live poll, sometimes you may want to adjust certain aspects of the design whic...

The CC Platform treats all People in-app the same, whether they're an Attendee, Speaker, member o...

Frontend Delegate FE (User) Angular 15: Core framework for the web application. Ionic 6: UI fr...

Sessions can now optionally have a 'capacity' added to them. By default the value is not set, mea...

Login Options: Public: Anyone can access via your custom URL and access without having to login....

The only part of the app which are affected by users being in a different timezone to the one whi...

Ways triggers can be used: Award points when user uploads a profile picture Award points when a...

We recommend promoting the platform at least one week pre event. Promoting early ensures users ar...

The CrowdComms dashboard is a self service content management system (CMS) that enables you to up...

Introduction The CrowdComms platform is lightweight in terms of data requirements however it is ...

If your delegates will be accessing the app via a VPN or other secured network, you may need to a...

Before you can connect your event to CrowdComms, you will need to generate an API user within you...

Please note: This is a self-service guide for when setting up your own idloom account with our pl...

To integrate Zoom into our platform, you will need access to the following;  CrowdComms Content ...

The main thing to remember with our zoom integration, is that it is not simply zoom as you know i...

Google Analytics (GA) is a free web analytics service that tracks and reports website traffic, it...

Eventboost is an all-in-one event management software and online registration platform which is n...

Cvent Integration Training Guide Prerequisites Integrating Cvent into CMS Webhooks Post confi...

Contents In and out of scope Access Requirements Integrating Eventbrite into dashboard (CMS) ...

Aventri is an event management software and online registration platform. If you use Aventri to m...

The platform itself is the same and built using the same admin dashboard. The primary difference ...

The primary difference between the web based version and native app is how users access the platf...

Q: Do all the delegates still need to be registered on the site as usual?A: No if they’re logging...

SINGLE SIGN-ON (SSO) Single sign-on (SSO) is an authentication process that allows a user to use...

How does SSO work? SSO works based upon a trust relationship set up between an application, known...

  Setting Up 2FA 2FA can be enabled either by an authentication app or by getting a verificatio...

Setting up 2FA for Your App You can now choose between further security options for your events....

Setting up PWA on Dashboard (CMS) Log into your CrowdComms dashboard (CMS) and input your deta...

Content: Supported devices and browsers Installation Steps For laptop and desktop users (mac...

Please contact your CrowdComms’ Account Manager if you would like Video Library activated on your...

  Logging in to the Dashboard (CMS) Firstly, log into your CrowdComms Dashboard (CMS) and inp...

Now that you have all your videos uploaded into your library, you are ready to start! Firstly, c...

  For this option you only need to link your videos once, as they will all be contained in a s...

  For this option you may need to link your videos multiple times, depending on the number of ...

You are now able to download all live-streams which have been converted into on-demand videos as ...

Please contact your CrowdComms’ Account Manager if you would like Meeting Booking (Beta) feature ...

1. Log into your CrowdComms dashboard (CMS) and input your details. 2. Select the Event App ...

1. Firstly, log in to your Event App and input your login details. 2. If this is the first time ...

[This enables you to set up your own meeting availability]   1. Click on the right-hand menu,...

[This enables you to arrange meetings with other delegates within this Event App] 1. There a...

[This enables you to arrange a meeting with the event’s sponsors or exhibitors within this Event ...

[This is where you go to accept or decline meetings following an invitation or to view the status...

[This is where you view meetings which have been scheduled and meetings which have taken place] ...

Joining a virtual meeting 1. There are multiple ways for you to join a meeting, and they are: a...

In-platform alerts and email notifications are delivered to both meeting organisers and invitees ...

[This enables you to amend existing meetings that you have arranged with another delegate, a repr...

1.    First, you will need to log into your CrowdComms dashboard (CMS) and input your details.  ...

1.   Once you’ve clicked on the ‘Build using this template’ button, you will be taken to anot...

Geneva In general, Geneva contains a full screen background image that flexes across all devices...

We will need the following details from your Authorize.Net account: API Login ID Transaction Ke...

We will need the following details from your Adyen account: API Key Merchant Account HMAC Key ...

We will need the following details from your Bambora account: Merchant ID Hash Key Follow this...

We will need the following details from your CASHNet account: Store URL Checkout request authen...

We will need the following details from your Crédit Agricole account: Site Rank Username HMAC...

We will need the following details from your CCV account: API Key Payment method (options below...

We will need the following details from your Elavon account: Merchant ID Shared Secret Account...

We will need the following details from your Elavon US account: Merchant Account ID Merchant Us...

We will need the following details from your Globee account: API Key Full guides have not been ...

We will need the following details from your HiPay account: API Login API Password Website ID ...

We will need the following details from your Worldline account: SHA-IN pass phrase SHA-OUT pass...

We will need the following details from your Mollie account: API Key Full guides have not been ...

We will need the following details from your Payflow account: backend.setting.section.partner b...

We will need the following details from your PayPal account: Client Id Client Secret Mode (San...

We will need the following details from your Elavon account: Vendor name Mode (Sandbox or Live)...

We will need the following details from your SIX Payment account: Customer ID Terminal ID User...

We will need the following details from your Stripe account: Publishable key Secret key Signin...

We will need the following details from your VR Payment account: Merchant ID Token Mode (Sandb...

1.    Firstly, you will need to log into your CrowdComms Content Management System (CMS) Dash...

1.    Firstly, log in to your Event App and input your login details.   2.    If this is the fir...

1.    Once you’ve logged in to your Event App, you will be able to find the business card fea...

1.    Click on the right-hand menu, where you can see your initials, and click ‘Business Card...

  Virtually exchange business cards with another delegate  1.    To exchange cards virtually ...

1.   First, you will need to log in to the CrowdComms Content Management System Dashboard (CMS ...

Initial QC The purpose of this task within the project is to ensure that the build in its ...

Software QC This needs to be completed by a member of the Entegy build team (Dav, Rich, Mika or ...