Zoom Integration Vs Desktop Features

The main thing to remember with our zoom integration, is that it is not simply zoom as you know it via other means, but accessed via the platform. The integration uses what is called the zoom web SDK which has different features to the desktop client and mobile app.

More than likely, you are used to using the desktop client which has the most features. Below is a comparison of the features you can expect to find via the desktop client vs the web client, and therefore what you can expect to see via our integration.

Important: CrowdComms are not able to provide support with issues related to the Zoom meeting itself or restrictions with the Zoom SDK. We can assist with setting up the integration which will output your Zoom meeting seamlessly in the CrowdComms platform utilising the Zoom SDK functionality available.  

As updates to the Zoom SDK are released, these will be updated to the CrowdComms / Zoom integration. 

Feature
Windows/macOS (Desktop Client)
Platform Integration (Web Client)
 Start or join meeting

Join a meeting without signing in

Join a meeting in progress

Sign in using Zoom account, Google, Facebook, or SSO

Start an instant meeting.

Schedule one-time or recurring meeting

 

Share your screen in a Zoom Room by entering in the sharing key or meeting ID.

 

Display upcoming meetings

 

Display synced calendar events (if you added a third-party calendar service)

 

View, edit, start, or delete your scheduled meetings

 

Participants are pre-assigned to breakout rooms (if set up by the host)

In meeting controls (participants and hosts)

Join computer audio


(A)

Mute/unmute mic

Start/stop video

Invite others to join meeting

Change your screen name for the meeting

Non-verbal feedback

Share screen


(B)

In-meeting chat

Start cloud recording

Start local recording

 

Request remote control


(D)

Give remote control

 

Gallery View and Active Speaker View

Participant in breakout rooms

Self-select breakout room

 

Answer polls

Language interpretation

Live transcription

Reclaim host

In meeting controls (hosts and co-hosts)

Create, edit, and launch polls

Start and manage breakout rooms (host only)

View pre-assigned participants in breakout rooms (if set up in web portal)

 

Live stream meeting

 

Report a participant for inappropriate behavior

 

In-meeting security controls (hosts and co-hosts)

Lock meeting (don't allow other participants to join the meeting in progress)

Place the attendee in a virtual waiting room

Control if participants can share screen

Control if participants can use in-meeting chat

Control if participants can unmute or rename themselves

Enable/disable video receiving

 

Webinar controls 

Launch question and answer session

Launch polls

 

Live stream webinar

 

Manage participants (hosts)

Stop a participant's video

Assign a participant to be the host

Assign a participant to be a co-host

Allow a participant to start or stop a recording

 

Assign a participant to type closed caption

Change a participant's name that is displayed to other participants

Remove participant from meeting

Mute all participants/ask all to unmute

Automatically mute participants as they join the meeting

Play chime when participants join and leave

Don't allow other participants to join the meeting in progress

Control who participants can chat with

Put a participant on hold

Share screen controls

Share whiteboard

 

Share device audio 

 

Annotate on shared screen or whiteboard

 

Pause your current shared screen

Show or hide names of annotators

 

Stop a participant's screen share (host and co-host only)

 

Control if multiple participants can share screen simultaneously

Side-by-side mode

 

Profile 

Add a personal note

 

Change profile photo or screen name
Note: On the desktop client, you will be redirected to the web portal to change your screen name

 

Manually change your status

 

Chat 

Mark messages as unread

 

Edit your sent messages

 

Delete your sent messages, images, or files

 

Save images or files sent in the chat

 

Add messages to your starred list and view all messages you have starred

 

View starred messages in a specific chat

 

Use your personal chat space

 

Send images or files

 

View all files sent or all files received in chat

 

Share sent or received chat files with contacts

 

Send a capture of the current screen

 

Send animated GIFs

 

Send code snippets

 

Send emoticons

 

Encrypted chat

 

Store chat message history

 

Invite contacts to an existing chat

Channels

Change notifications for new channel messages

 

Add channels to your starred list and view channels you have starred

 

Create a channel

 

Edit a channel (must be a channel admin)

 

Invite members to a channel

 

Contacts

Add contacts

 

Add contacts to your starred list and view contacts you have starred

 

Directory for contacts, channels, and Zoom Rooms

 

Add contact to auto-answer group

 

 Settings

Automatically join meeting by computer or device audio

 

Automatically mute when joining meeting

 

Automatically call phone number to join meeting

 

 

Insert a link preview whenever a chat message contains a link

 

Change notification settings for chat

 

Manage blocked contacts

 

Display meeting reminders

 

Display connected meeting time

 

Display closed captions (if available)

 

Automatically disable your video when joining a meeting

 

Touch up appearance

 

Virtual Background

 

 

Note (A): Joining computer audio on Safari is only available for webinar attendees.

Note (B): Screen sharing on Microsoft Edge requires Windows 10 Pro or Enterprise. It is not supported on Windows 10 Home. If you are running Windows 10 Home and need to share your screen, we recommend using Chrome or Firefox. Screen sharing is not supported on Safari.

Note (C): If you joined a meeting on an iOS or Android device, you can't request remote control or give remote control. The participant who is screen sharing with the Zoom desktop client must give you remote control.

Note (D): Requesting remote control of content shared from the desktop client or mobile app is currently supported, but not content shared from another web client.

Note (E): Self-selection on the Zoom mobile app and ChromeOS is available for meeting participants, but not for the host launching breakout rooms. Self-selection of breakout rooms has to be enabled and launched from the desktop client.