General
Alerts
Alerts let you send out notifications to your delegates during an event to keep them updated on s...
Accessing CC Apps
There are multiple ways to access CC apps. The first big decision is whether to go native or web....
Ask a Question / Q&A
The Q&A feature of our app is one of our highlight features. Below is a video showing how Q&a...
Banner Message Guide
Banner messages are user defined messages which will appear in a banner at the bottom of each scr...
CC Platform Data Anonymization / Wipe Process
6 Months after platform end date, all PI data is wiped from the app, but “content” remains in pla...
Client's Platform Privacy Notice - Guidance
We have made the process regarding privacy notices simpler and easier to use. Rather than request...
Cookies
Cookies on CrowdComms Apps CrowdComms uses cookies to enable standard analytics and error report...
Custom CSS
Our platform was born with high customizability and branding in mind. Custom CSS can make your ev...
Custom Design Guidelines
Important: Before reviewing custom design options, we recommend considering our included templ...
Device Compatibility and Browser Requirements
Updated; 10th January 2024 Below is a device compatibility chart for the CrowdComms platform. ...
Elements Design Requirements
Below is a full list of design specifications for the Entegy Platform: Below is a list of poss...
Group Management
There are a few ways to manage People Groups in the CC platform: Manually using the Dashboard U...
Hiding and Showing Content
If you'd like to hide and show various content as your event progresses, your app can be built in...
Language Support
The following languages are supported on the CC platform app for multilingual apps: English Fr...
Live Poll CSS
When customising a live poll, sometimes you may want to adjust certain aspects of the design whic...
People Library Management
The CC Platform treats all People in-app the same, whether they're an Attendee, Speaker, member o...
Platform frameworks and tools our development team use
Frontend Delegate FE (User) Angular 15: Core framework for the web application. Ionic 6: UI fr...
Session Capacity
Sessions can now optionally have a 'capacity' added to them. By default the value is not set, mea...
Security Settings and Login options
Login Options: Public: Anyone can access via your custom URL and access without having to login....
Time Zones
The only part of the app which are affected by users being in a different timezone to the one whi...
Triggers
Ways triggers can be used: Award points when user uploads a profile picture Award points when a...
Troubleshooting Users Accessing The CrowdComms Platform
We recommend promoting the platform at least one week pre event. Promoting early ensures users ar...
Using the CrowdComms Dashboard
The CrowdComms dashboard is a self service content management system (CMS) that enables you to up...
Wi-Fi & Data Requirements
Introduction The CrowdComms platform is lightweight in terms of data requirements however it is ...
Whitelisting the CC Platform
Updated; 10th January 2024 If your delegates will be accessing the app via a VPN or other secure...
Custom Email Domains
The CrowdComms event app and registration give you the ability to send emails using your own cust...