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General

Alerts

Alerts let you send out notifications to your delegates during an event to keep them updated on s...

Accessing CC Apps

There are multiple ways to access CC apps. The first big decision is whether to go native or web....

Ask a Question / Q&A

The Q&A feature of our app is one of our highlight features. Below is a video showing how Q&a...

Banner Message Guide

Banner messages are user defined messages which will appear in a banner at the bottom of each scr...

CC Platform Data Anonymization / Wipe Process

6 Months after platform end date, all PI data is wiped from the app, but “content” remains in pla...

Client's Platform Privacy Notice - Guidance

We have made the process regarding privacy notices simpler and easier to use. Rather than request...

Cookies

Cookies on CrowdComms Apps CrowdComms uses cookies to enable standard analytics and error report...

Custom CSS

Our platform was born with high customizability and branding in mind. Custom CSS can make your ev...

Custom Design Guidelines

  Important: Before reviewing custom design options, we recommend considering our included templ...

Device Compatibility and Browser Requirements

Below is a device compatibility chart for the CrowdComms platform. State Me...

Elements Design Requirements

Below is a full list of design specifications for the Entegy Platform: Below is a list of poss...

Group Management

There are a few ways to manage People Groups in the CC platform: Manually using the Dashboard U...

Hiding and Showing Content

If you'd like to hide and show various content as your event progresses, your app can be built in...

Language Support

The following languages are supported on the CC platform app for multilingual apps: English Fr...

Live Poll CSS

When customising a live poll, sometimes you may want to adjust certain aspects of the design whic...

People Library Management

The CC Platform treats all People in-app the same, whether they're an Attendee, Speaker, member o...

Platform frameworks and tools our development team use

Front end (User view) Framework: Angular 12 Ionic 5: Provides UI/design framework for native an...

Session Capacity

Sessions can now optionally have a 'capacity' added to them. By default the value is not set, mea...

Security Settings and Login options

Login Options: Public: Anyone can access via your custom URL and access without having to login....

Time Zones

The only part of the app which are affected by users being in a different timezone to the one whi...

Triggers

Ways triggers can be used: Award points when user uploads a profile picture Award points when a...

Troubleshooting Users Accessing The CrowdComms Platform

We recommend promoting the platform at least one week pre event. Promoting early ensures users ar...

Using the CrowdComms Dashboard

The CrowdComms dashboard is a self service content management system (CMS) that enables you to up...

Wi-Fi & Data Requirements

Introduction The CrowdComms platform is lightweight in terms of data requirements however it is ...

Whitelisting the CC Platform

If your delegates will be accessing the app via a VPN or other secured network, you may need to a...