Platform Setup Guide
Video guides and step by step instructions for the wider CrowdComms event app, virtual and hybrid event platform.
1. Introduction & Essential Tasks
Introduction To CrowdComms: Video Tutorial
Access the live demos shown on video along with case studies and resources here
Before You Start
For a seamless experience, the planning stage is absolutely critical. By scoping out exactly what...
Essential Tasks
1. Platform URL Decide your chosen URL i.e. www.myevent2025.com. On the admin dashboard for you...
2. Integrations
Introduction to the integration options: Video Tutorial
Registration Platforms with existing API Integration Each come with a step by step guide in...
Cvent Integration Setup Guide
Cvent Integration Training Guide Prerequisites Integrating Cvent into CMS Webhooks Post confi...
Eventboost Integration
Eventboost is an all-in-one event management software and online registration platform which is n...
Eventsforce Integration Setup Guide
Before you can connect your event to CrowdComms, you will need to generate an API user within you...
Google Analytics Integration
Google Analytics (GA) is a free web analytics service that tracks and reports website traffic, it...
IDLoom Integration Setup Guide
Please note: This is a self-service guide for when setting up your own idloom account with our pl...
Stova (Aventri) Integration Setup Guide
Stoav (Aventri) is an event management software and online registration platform. If you use Aven...
Zoom Integration Setup Guide
Alternative Approach: Streaming Zoom into CrowdComms If you prefer to live stream a Zoom session...
Zoom Integration Vs Desktop Features
The main thing to remember with our zoom integration, is that it is not simply zoom as you know i...
3. Preparing Your Content
4. Building Your Platform
CrowdComms CMS Introduction: Video Tutorial
The CrowdComms platform has a wide feature set allowing admins to create on brand platforms t...
Step one: Settings & Custom URL: Video Tutorial
The intuitive dashboard makes it easy for you to update all the necessary settings so that its se...
Step three: Modules, plan your content: Video Tutorial
There are 20 modules to choose from and each module has a different purpose. Some are focused on ...
Step four: Building your agenda: Video Tutorial
Overview The platform agenda is the backbone of your event. Optimised towards user experience,...
Step five: Libraries: Video Tutorial
Introduction This video gives a short intro to the role libraries play, after which you can acce...
Step six: Platform comms: Video Tutorial
The comms section allows you to send out notifications to your audience before, during and after ...
5. Session Engagement
Session Engagement Overview: Video Intro
Learn more: Session Chat Live Polling Q&A Gamification Alerts and notifications Analyti...
Q&A: Video Tutorial
This section includes three training videos: Q&A setup options Customising Q&A display Managi...
Live Polls: Video Tutorial
Live polling is best set up in advance of your event, as there are a variety of ways you can appr...
Gamification (Event Games): Video Tutorial
Check out the exciting Gamification Module, designed to inject some fun into attendee engagem...
6.0 Networking Overview
Learn more: People Profiles Meeting Booking Business Cards Badges & QR Codes Event Games
6.1. Networking: Meeting Booking
Get your meetings booked in, plan your time and make the most of every networking opportunity. ...
1. Enabling Meeting Booking
Please contact your CrowdComms’ Account Manager if you would like Meeting Booking feature to be e...
2. Setting up Meeting Booking on the Dashboard (CMS): Video Tutorial
1. Log into your CrowdComms dashboard (CMS) and input your details. 2. Select the Event App ...
3. Import/Export Meetings on the Dashboard (CMS) - Coming Soon!
Import Meetings Overview Introducing our powerful new Import Meeting Booking feature designed sp...
4. Logging in to the Event App and setting up your privacy preferences
1. Firstly, log in to your Event App and input your login details. 2. If this is the first time ...
5. Managing personal meeting availability
[This enables you to set up your own meeting availability] 1. Click on the right-hand menu, ...
6. Creating a meeting with another delegate(s)
[This enables you to arrange meetings with other delegates within this Event App] 1. There a...
7. Creating a meeting with an exhibitor or a sponsor
[This enables you to arrange a meeting with the event’s sponsors or exhibitors within this Event ...
8. Accepting and declining meetings
[This is where you go to accept or decline meetings following an invitation or to view the status...
9. Viewing upcoming and completed meetings
[This is where you view meetings which have been scheduled and meetings which have taken place] ...
10. Joining a virtual meeting and virtual meeting in progress
Joining a virtual meeting 1. There are multiple ways for you to join a meeting, and they are: a...
11. Alerts and email notifications
In-platform alerts and email notifications are delivered to both meeting organisers and invitees ...
12. Amending a meeting
[This enables you to amend existing meetings that you have arranged with another delegate, a repr...
6.2. Networking: Business Cards
Improve delegate engagement with custom contact card designs that can be left virtually anywhere ...
Setting up Business Cards in CMS: Video Tutorial
1. Firstly, you will need to log into your CrowdComms Content Management System (CMS) Dash...
Logging in to the Event App and Setting up Privacy Preferences
1. Firstly, log in to your Event App and input your login details. 2. If this is the fir...
Business Cards Page on the Event App
1. Once you’ve logged in to your Event App, you will be able to find the business card fea...
Customising Business Cards on the Event App
1. Click on the right-hand menu, where you can see your initials, and click ‘Business Card...
Exchanging Business Cards with Other Delegates and Companies
Virtually exchange business cards with another delegate 1. To exchange cards virtually ...
6.3. Networking: Badges and Passes (QR Code)
Activating and Deactivating Badges & Passes
• Log into CMS with credentials• Select App • Click on “Settings”• Click on “Features” (Scroll do...
Designing and Editing Badge
• Click on “Libraries” in CMS• Click on “Badges & Passes”• Click on “Add a new badge” • Fill o...
Importing 3rd Party QR code into CMS
• Go into the 3rd party registration platform, such as Entegy• Import the attendee profiles inclu...
Using the QR Scanner and Adding Contacts
• To use the QR code scanner, the user must log in to their event app on their device• Go to the ...
7. Sponsor Exposure
8. Platform Promotion
Promotion Best Practices: Video Tutorial
Important: Please make sure you have completed these Essential Tasks and you have carried out a Q...
Platform Quality Check
Whilst you can make real time changes once the platform is live, it's imperative to the project s...
Promotion Guide
The platform promotion is an essential step to ensure project success. The promotion plan should ...
9. Managing The Live Platform
Making Updates When Live: Video Tutorial
Before your event goes live, consider what updates you will need to make. Have a plan in place an...
Live Polls: Video Tutorial
Live polling is best set up in advance of your event, as there are a variety of ways you can appr...
Q&A: Video Tutorial
This section includes three training videos: Q&A setup options Customising Q&A display Managi...
Managing Live Streaming
What's Covered Live stream options Setting up your live stream & testing Bulk downloading str...
Platform Comms: Video Tutorial
The comms section allows you to send out notifications to your audience before, during and after ...
Troubleshooting Users Accessing The CrowdComms Platform
Important: Make sure you complete these Essential Tasks before you promote your platform to avoid...
Analytics
Introduction Welcome to the Analytics Dashboard and Reporting feature! This formidable tool with...
Bonus: Tips, Tricks and Guides
Would you like a new video to be added? Request one here! Embedding Videos on the CC Platform 🔗...