Introduction and useful tips
The CrowdComms platform has a wide feature set allowing admins to create on brand platforms that meet a variety of project requirements. This includes single page webinars, follow the sun (events covering different time zones) virtual conferences, multi day in person or hybrid congress's with complex personalisation for different groups, through to 12 month community platforms.
This guide provides a step by step process for a typical setup. Platform training, managed services and live chat are available to help you understand how to best utilise the platform to meet your own goals. We're here to help!
Note: The steps outlined show the latest version of the CrowdComms CMS (Admin dashboard). We recommend switching the toggle to the top right to access the latest version and the associated benefits.
Don't have access yet? Speak to your allocated account manager, support manger or contact us here.
Recommended: The CMS is available as a desktop application. For ease of access when managing your project(s), install the CMS to your desktop for quick and easy access. Please note, this is only supported once above toggle is switched.
Step One: Settings
The intuitive dashboard makes it easy for youGo to update all the necessary settings so that its set to your requirements.
Update platform nameDate and TimeTimezone for sessions and alerts (Users will have option to view in their local timezone as well as the default timezone)Default languageSetup a custom url that will be used to promote your platform.Native app available: Discuss with your account manager and support manger to assist with the native submission.
Security is the next tabguide in'Step theone: settings section. CrowdComms are ISO-27001 accredited, trusted by global brands and some of the most security conscious organisations. We have a number of options to choose from to make sure only approved users can access, and that platform security is appropriate for the type of content and users accessing.
Note: Single Sign On (SSO) available. Discuss options with your account manager and support manager.
Branding is the next tab in the settings section. Here you will have the chance to apply your brand colours, custom font(s), and upload default images to be present on your platform including favicon, and the background image. For more advanced users there is also the option to apply platform wide custom css in this section.
View and tweak the changes in branding preview.
Content Management and Advanced Features are the final tabs in the settings sections. These allow for further customisation of your platform, however for the standard build you can skip this for now.