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Introduction
Introduction The CrowdComms platform has a wide feature set allowing admins to create on brand platforms that meet a variety of project requirements. This includes single page webinars, follow the sun (events covering different time zones) virtual conferences...
Step one: Settings & Custom URL: Video Tutorial
The intuitive dashboard makes it easy for you to update all the necessary settings so that its set to your requirements. App Details Update platform name Date and Time Timezone for sessions and alerts (users will have option to view in their local timezon...
Step two: Choose and customise your home screen
You will have access to a wide range of templates to showcase your brand and ensure a seamless user experience regardless of the device they choose to access from. Important: Consider what the purpose of platform is and what the key success metrics are. This ...
Step three: Modules, plan your content
There are 20 modules to choose from and each module has a different purpose. Some are focused on showcasing content and videos, others are used to deliver events, increase engagement, facilitate networking and capture feedback. Each module is intuitive to se...
Step five: Libraries
Introduction This video gives a short intro to the role libraries play, after which you can access our guides for specific libraries using the hyperlinks below. People: The people library will play a role in every event as the repository for user profile...
Step six: Platform comms
The comms section allows you to send out notifications to your audience before, during and after an event. It is a great way to keep your attendees up to date with your event and drive engagement for live sessions, capturing feedback or promoting sponsors and ...
Step four: Building your agenda: Video Tutorial
Overview The platform agenda is the backbone of your event. Optimised towards user experience, it not only provides an overview of your event timetable in chronological order but allows users to build their own schedule when they favourite sessions directly...
Step eight: Promotion Guide
The platform promotion is an essential step to ensure project success. The promotion plan should vary depending on the type of event, content and audience. For internal events and webinars with a straight forward format, a simple one time email invite followed...
Step seven: Platform Quality Check
Whilst you can make real time changes once the platform is live, it's imperative to the project success to get everything right before launch. With this in mind, a thorough quality check of the setup is needed so that you have confidence everything is working...
Step nine: Analytics
Introduction Welcome to the Analytics Dashboard and Reporting feature! This formidable tool within the CMS empowers you to effortlessly acquire high-level insights into your events. From monitoring adoption rates to pinpointing the most-viewed modules and bey...
Access the CrowdComms admin dashboard (CMS)
Only CrowdComms staff will be able to give you or new team members admin access for the relevant project. If you need access to a new platform, please contact your allocated Support Manager or Account Manager. First time users: If you have never logged into...
Expedited Managed Content Service Level Agreement (Full Build)
Our service level agreement outlines the services included with your platform license and your responsibilities. By utilising our included services and ensuring you own the points outlined as client responsibilities, ensures a seamless experience and mostly im...
CrowdComms Enterprise SLA
Onboarding: 4 x training sessions focusing on the relevant areas of the CrowdComms offering to ensure you have the time to master the full platform. 1 x Registration training. 1 x App building training. 1 x Attendee engagement training. 1 x Badge printi...
Hardware Technical Specifications
Zebra Printer Model: Zebra ZD421t- ZD4A043-30EM00EZ Technical Specifications Epson Printer(s) Model: Epson C3500- M311A Technical Specifications Model: Epson C4000- M377ATechnical Specifications Scanner Gryphon Scanner- GFS4400 Technical Specifica...
Release Highlights
2024 Updates What's New! Description Release Date Improved Analytics Dashboard Virtual Hybrid In person Registration Event Platform Real time dashboard with advanced exportable reports at a click of a button. More details Q1...
Wordclouds
We now have the ability to display wordclouds on a big screen at events, based on input from attendees. We are providing wordclouds for surveys to begin with, being available for multiple choice and text questions. Users can access the word cloud from the sur...
Overview
The CrowdComms registration offering allows you to quickly setup branded event registration websites. Take advantage of the easy to use CrowdComms admin interface (CMS) to showcase your brand, build out your event content, capture all the data you need and per...
Essential Tasks Before You Begin: Registration
1. Platform URL Decide your chosen URL i.e. www.myevent2025.com. On the admin dashboard for your relevant platform, you can send this URL to the live chat team and they will setup your chosen URL providing it is available and meets suitable criteria. Please...