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Browser Requirements Browsers must support WebGL. Browsers supported by the WebGLRenderer are: Firefox 15+ Chrome 11+ (Recommended) Edge 99+ Opera 19+ If you find that you still have trouble after checking the above, then please check here to see if your...

  Setting Up 2FA 2FA can be enabled either by an authentication app or by getting a verification code sent to your email address. N.B. If it is your first time accessing the CMS since the roll out of multi-factor authentication, then you may need to close y...

Setting up 2FA for Your App You can now choose between further security options for your events. These extra options are only available for private and secure platforms that require login. Security options are as follows: Disabled This is the login process...

Setting up a Networking Room in the CMS  To get started, you’ll need to set up a virtual networking room in the CMS. Once all the elements for this are in place, your attendees will use this space to watch live streamed content and interact with each other. ...

Linking your room to an Agenda session in the CMS If you do not already have an Agenda module set up, check out our Agenda guide to get you started. In your Agenda module click on ‘Add Session’ or choose one from the list below if your agenda session already...

Live Streams To add a live stream into your room: Go to Libraries > Videos Upload the video you want to play in the room  Go to Libraries > Virtual Networking Select your room and click on the edit icon  Click on the Embed TAB  Choose your live st...

Joining the room via an Agenda Session Click on the ‘Agenda Session’ you have created (you will then see an option to watch the live stream in your networking room). By clicking on the option of ‘Join now’ in the bottom left of the screen this will open a se...

Clearing users and chats in a room through CMS Users can clear users and chats in a room through CMS. Select the “reset” icon in the Virtual Networking Rooms list for the room you wish to reset. You will then be presented with a pop up where you can select c...

Inactivity A user will be marked as inactive if: If the user hasn’t interacted with the app in an hour and they're not in a call, and there isn't an ongoing live stream If the user hasn’t interacted with the app recently and the browser decides to suspend i...

Media Permissions Users will be prompted to accept media permissions when first joining the room, if these permissions are rejected then the user will not be able to join the room.

Smart Session Features Table (Updated 03.05.2022) Existing Features In Development Future Development  One-to-one and up to group of 8 video chat within a bubble Linking Q&A feature to the room  Enhanced emoji feature in chat ...

Smart Sessions Analytics To request Smart Sessions analytics exports, go to  https://analytics.crowdcomms.com  Log in with your email and password  Type in the app short code of the relevant Event App you wish to get the report for and click ‘Go’  At the t...

Meetings Analytics  To request for Meeting Booking analytics exports, go to https://analytics.crowdcomms.com Log in with your email and password Type in the app short code of the relevant Event App you wish to get the report for and click ‘Go’ At the top o...

Videos Analytics To request for Video Library analytics exports, go to https://analytics.crowdcomms.com Log in with your email and password Type in the app short code of the relevant Event App you wish to get the report for and click ‘Go’ At the top of the...

We now have the ability to display wordclouds on a big screen at events, based on input from attendees. We are providing wordclouds for surveys to begin with, being available for multiple choice and text questions. Users can access the word cloud from the sur...

CrowdComms Video Breakout  Introduction Our Video Breakout feature has undergone another transformative update, showcasing enhanced functionality. It still maintains its capacity to accommodate up to fifty users per session, facilitating the seamless hostin...