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Meeting Booking Analytics Release (1.10.0)

Meetings Analytics (Release v 1.10.0) – CC Internal Use Only


  1. To request for Meeting Booking analytics exports, go to https://analytics.crowdcomms.com
  2. Log in with your email and password
  3. Type in the app short code of the relevant Event App you wish to get the report for and click ‘Go’
  4. At the top of the page, you will see several tabs including ‘Streams’ ‘Documents’ etc, scroll to the far right and click on ‘Meetings’
  5. Click on the ‘Meetings Report + Emails’
  6. Then select a date range for your report, and click ‘Download’
  7. Your report will be sent to your email for you to download.


Analytics Breakdown


High Level

  1. This sheet provides you with the summary of different types of meetings and their statuses which have been arranged in your event app.
  2. Below is the list of rows that you’ll see and what they mean. Each row also shows the value for the number of times the situation occurred
    1. Meeting with another delegates – When a delegate arranges a meeting with another delegate
    2. Meeting with an exhibitor or sponsor – When a delegate arranges a meeting with a representative of a company either via the company page or via the ‘New Exhibitor Meeting’ page
    3. Meetings accepted with another delegate – When a delegate-to-delegate meeting gets accepted by the meeting invitee
    4. Meetings accepted with an exhibitor or sponsor – When a delegate-to-company meeting gets accepted by the company representative
    5. Meetings declined with another delegate – When a delegate-to-delegate meeting gets declined by the meeting invitee
    6. Meetings declined with an exhibitor or sponsor – When a delegate-to-company meeting gets declined by the company representative
    7. Virtual meetings accepted with another delegate – When a delegate-to-delegate virtual meeting is accepted, including meetings accompanied by one-to-one video call
    8. Virtual meetings accepted with an exhibitor or sponsor – When a delegate-to-company virtual meeting is accepted, including meetings accompanied by one-to-one video call
    9. Virtual meetings not accepted with another delegate – When a delegate-to-delegate virtual meeting is either rejected or pending and isn’t accompanied by one-to-one video call
    10. Virtual meetings not accepted with an exhibitor or sponsor – When a delegate-to-company virtual meeting is either rejected or pending and isn’t accompanied by one-to-one video call
    11. People availability – Shows delegates availability against the time they spent in meetings and the time they scheduled meetings against the time they spent in meetings expressed in percentage

 

 


Meeting requests (Delegate)

  1. This sheet provides you with detailed list all your delegate-to-delegate meetings which have been arranged in your event app.
  2. Below is the list of columns that you’ll see and what they mean:
    1. Short code – This is the code of you event app
    2. Meeting ID – This is the unique identification code of the meetings
    3. Requestor’s name – The first and last name of the person who initiated the meeting
    4. Requestor’s email – The email of the person who initiated the meeting
    5. Receiver’s name – The name of the person who has been invited to the meeting
    6. Receiver’s email – The email of the person who has been invited to the meeting
    7. Meeting types – This can either be a delegate-to-delegate or delegate-to-company
    8. Location – The setting where the meeting took place, either on virtual or a physical location.
    9. Start date – The date the meeting has been scheduled for
    10. Start time – The time the meeting has been scheduled for
    11. During – The length of time the meeting has been scheduled for
    12. Invite message included (Y/N) – Whether or not the requester of the meeting has included an invite message in the meeting invite
    13. Invite attachment included (Y/N) – Whether or not the requester of the meeting has included an attachment in the meeting invite
    14. Invite status – The status of the meeting invites at the time the analytics was requested


Meeting requests (Company)

  1. This sheet provides you with detailed list all your delegate-to-company meetings which have been arranged in your event app.
  2. The list of columns is identical to the one above, with the addition of:
    1. Company – The name of the company who’s the representative has been invited to the meeting


Virtual accepted (Delegate)

  1. This sheet provides you with detailed list all your delegate-to-delegate virtual meetings which have been accepted, including meetings accompanied by one-to-one video call.
  2. Below is the list of columns that you’ll see and what they mean:
    1. Short code – This is the code of you event app
    2. Meeting ID – This is the unique identification code of the meetings
    3. Requestor’s name – The first and last name of the person who initiated the meeting
    4. Requestor’s email – The email of the person who initiated the meeting
    5. Receiver’s name – The name of the person who has been invited to the meeting
    6. Receiver’s email – The email of the person who has been invited to the meeting
    7. Meeting types – This can either be a delegate-to-delegate or delegate-to-company
    8. Location – The setting where the meeting took place, either on virtual or a physical location.
    9. Start date – The date the meeting has been scheduled for
    10. Start time – The time the meeting has been scheduled for
    11. During – The length of time the meeting has been scheduled for
    12. Invite message included (Y/N) – Whether or not the requester of the meeting has included an invite message in the meeting invite
    13. Invite attachment included (Y/N) – Whether or not the requester of the meeting has included an attachment in the meeting invite
    14. Invite status – The status of the meeting invites at the time the analytics was requested
    15. Actual start date – The start date the virtual call took place on the one-to-one video call
    16. Actual start time – The start time the virtual call took place on the one-to-one video call
    17. Actual duration – The length of time the meeting took place on the one-to-one video call
    18. Notes taken (Y/N) – Weather or not the participants of the meeting took notes during the meeting
    19. Top 3 tags – The top 3 tags which have been used by the participants of the meeting


Note: You can use this report to compare delegates planned virtual meetings against the actual meetings that have taken place using the one-to-one video call. You will also be able to identify meeting which have been accepted but didn’t go ahead (no show).

 

Virtual accepted (Company)

  1. This sheet provides you with detailed list all your delegate-to-company virtual meetings which have been accepted, including meetings accompanied by one-to-one video call.
  2. The list of columns is identical to the one above, with the addition of:
    1. Company – The name of the company who’s the representative has been invited to the meeting

 

People availability

  1. This sheet shows delegates availability against the time they spent in meetings as well as the time they scheduled meetings against the time they spent in meetings expressed in percentage
  2. Below is the list of columns that you’ll see and what they mean:
    1. User name – The name of the user who is registered on the event app
    2. User email – The email of the user who is registered on the event app
    3. Actual time/Booked time (%) – Total scheduled meetings divided by total time spent in meetings expressed in percentage

E.g: A delegate scheduled 5 hours of meetings in total, however spent in total of 6 hours in these meetings. This person’s meeting productivity is 120%

  1. Actual time/Free time (%) – Total scheduled meetings divided by total available time expressed in percentage

E.g: A delegate scheduled 5 hours of meetings in total, and they’ve set their availability for meeting for 7 hours. This person’s meeting capacity is 71%

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