Device Compatibility and Browser Requirements
Below is a device compatibility chart for the CrowdComms platform.
State
|
Meaning
|
---|---|
NOT SUPPORTED |
The platform may work but we do not actively focus on supporting this device or operating system. The app may suffer from glitches, poor performance or not run altogether.
Often these are devices that have reached their vendor EOL (End of Life). We highly suggest upgrading as these devices are often prone to security exploits. |
SUPPORTED |
CrowdComms actively attempts to keep the platform running smoothly on these devices. You are always welcome to report any issues to a member of support and we will do our best to resolve these problems. |
iOS
Device
|
Support
|
Notes
|
---|---|---|
iOS 7 and below on Apple device |
NOT SUPPORTED |
|
iOS 8 on any compatible Apple device |
SUPPORTED |
|
iPhone X |
SUPPORTED |
App viewport is reduced to compensate for device 'notch' |
Android
Device
|
Support
|
Notes
|
---|---|---|
ALL |
Android devices without Adobe PDF Reader or Chrome will not be able to open PDF Files. |
|
Android version 4 and below |
NOT SUPPORTED |
|
Android version 5 and above |
SUPPORTED |
Windows Phone
Device
|
Support
|
Notes
|
---|---|---|
Windows Phone 8.1 |
SUPPORTED |
Windows Phone has been deprecated. CrowdComms will endeavour to support this platform until the official EOL. |
Windows 10 Mobile |
SUPPORTED |
|
Everything else |
NOT SUPPORTED |
Web
Device
|
Support
|
Notes
|
---|---|---|
Chrome |
SUPPORTED |
|
Firefox 5 and later |
SUPPORTED |
|
Firefox 4 and below |
NOT SUPPORTED |
|
Safari 5.1 and above |
SUPPORTED |
|
Internet Explorer |
NOT SUPPORTED |
|
Edge |
SUPPORTED |
* Video calling requires Edge Chromium |
Chromium based browsers | SUPPORTED |
1-2-1 Video Calls and Breakout Video Meeting - User Requirements
-
Users will need to be using up to date version of their browser
-
Latest versions of Chrome, FireFox, Edge (Chromium) and Safari 14+ are supported
-
On IOS devices, Safari is the only supported browser
- Older browsers including Internet Explorer are not supported