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Best Practices Before You Start

  • Create your custom URL as a first step, this can take up to 24 hours to take affect (its usually quicker) but as this timeline can be out of your hands, we recommend doing this before anything else. If you choose to go with a subdomain leveraging an existing domain, this can further extend the timeline as you will need to work with the internal team who manage your domain to make updates. 
  • Whitelist the CrowdComms platform to make sure there are no issues for your target audience accessing the platform. Access whitelisting information here
  • Customise the email domain sender address to improve deliverability and leverage your pre existing email domain authority.