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Kiosk - Service Level Agreement (Australia only)

Service Level Agreements (Australia only)

CrowdComms will upload the initial attendee list within 2 business days of receipt Any oth...

Updated 1 year ago by Cleiton Fuhr

App - Full Content Management Service Level Agreement (Australia only)

Service Level Agreements (Australia only)

CrowdComms will upload the first draft of the agenda within five (5) working days unless otherw...

Updated 1 year ago by Cleiton Fuhr

App - CrowdComms Self Build Service Level Agreement (Australia only)

Service Level Agreements (Australia only)

You will be allocated a named support agent for the full life cycle of the event. App desi...

Updated 1 year ago by Cleiton Fuhr

Virtual Meetings – Service Level Agreement (Australia only)

Service Level Agreements (Australia only)

You will be allocated a named support agent for the full life cycle of the event. To assis...

Updated 1 year ago by Cleiton Fuhr

Registration – Service Level Agreement (Australia only)

Service Level Agreements (Australia only)

If the client uses the CrowdComms design service, we will upload and brand the project within (3)...

Updated 1 year ago by Cleiton Fuhr

Captions / Live Stream And Pre-Record Subtitles

Accessibility

Switching on Captions on the CMS Dashboard As an event organiser, you can now switch on the AI-g...

Smart Session Features Table

Engagement and Networking Smart Sessions

Smart Session Features Table (Updated 03.05.2022) Existing Features In Development ...

Updated 2 years ago by Steven Slesser

Live Streaming Assets

Live Stream

You can use the below as a checklist of all the assets we need you to provide to make sure your e...

Setting up a Networking Room in the CMS

Engagement and Networking Smart Sessions

Setting up a Networking Room in the CMS  To get started, you’ll need to set up a virtual network...

Updated 2 years ago by Chris

Pre-Records

Live Stream

If you are providing pre-recorded content for use in your live stream, please see below for hints...

August Roundup: Multiple improvements

Development & Release Highlights 2021 Updates

Your bumper-pack roundup of all the new features being released this August  We've got so much...

Media Permissions

Engagement and Networking Smart Sessions

Media Permissions Users will be prompted to accept media permissions when first joining the room...

Updated 2 years ago by Steven Slesser

Joining a room

Engagement and Networking Smart Sessions

Joining the room via an Agenda Session Click on the ‘Agenda Session’ you have created (you will ...

Updated 2 years ago by Steven Slesser

Linking your room to an Agenda session & Joining a room

Engagement and Networking Smart Sessions

Linking your room to an Agenda session in the CMS If you do not already have an Agenda module se...

Updated 2 years ago by Steven Slesser

Inactivity

Engagement and Networking Smart Sessions

Inactivity A user will be marked as inactive if: If the user hasn’t interacted with the app in ...

Updated 2 years ago by Steven Slesser

Clearing Users and Chats in a Room Through CMS

Engagement and Networking Smart Sessions

Clearing users and chats in a room through CMS Users can clear users and chats in a room through...

Updated 2 years ago by Steven Slesser

Live Streams & Videos

Engagement and Networking Smart Sessions

Live Streams To add a live stream into your room: Go to Libraries > Videos Upload the video...

Updated 2 years ago by Steven Slesser

Browser Requirements

Engagement and Networking Smart Sessions

Browser Requirements Browsers must support WebGL. Browsers supported by the WebGLRenderer are: ...

Updated 2 years ago by Steven Slesser

March Release: Meeting Booking

Development & Release Highlights 2022 Updates

Clear Your Diary for the Arrival of Meeting Booking (Now Available in Beta)!  Whether you're org...

February Roundup: Video-On-Demand Streaming Service and Simulive

Development & Release Highlights 2022 Updates

Video Library is Here... and We're Excited! Are you looking for an elegant, responsive, and ultr...