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SIX Payment

Platform Docs IDLoom Payment Guides

We will need the following details from your SIX Payment account: Customer ID Terminal ID User...

Stripe

Platform Docs IDLoom Payment Guides

We will need the following details from your Stripe account: Publishable key Secret key Signin...

VR Payment

Platform Docs IDLoom Payment Guides

We will need the following details from your VR Payment account: Merchant ID Token Mode (Sandb...

Setting up Business Cards in CMS

Platform Docs Business Cards

1.    Firstly, you will need to log into your CrowdComms Content Management System (CMS) Dash...

Logging in to the Event App and Setting up Privacy Preferences

Platform Docs Business Cards

1.    Firstly, log in to your Event App and input your login details.   2.    If this is the fir...

Business Cards Page on the Event App

Platform Docs Business Cards

1.    Once you’ve logged in to your Event App, you will be able to find the business card fea...

Customising Business Cards on the Event App

Platform Docs Business Cards

1.    Click on the right-hand menu, where you can see your initials, and click ‘Business Card...

Exchanging Business Cards with Other Delegates and Companies

Platform Docs Business Cards

  Virtually exchange business cards with another delegate  1.    To exchange cards virtually ...

WCAG 2.2 Review

Accessibility

A review of the CrowdComms Front End application measured against the Web Content Accessibility 2...

Updated 2 years ago by Steve Spence

Remote show day platform support

Service Level Agreements Event services

The CrowdComms platform is self service and with our included remote training and support, many o...

Updated 2 years ago by Lee Jack

Kiosk - Service Level Agreement (Australia only)

Service Level Agreements (Australia only)

CrowdComms will upload the initial attendee list within 2 business days of receipt Any oth...

App - Full Content Management Service Level Agreement (Australia only)

Service Level Agreements (Australia only)

CrowdComms will upload the first draft of the agenda within five (5) working days unless otherw...

App - CrowdComms Self Build Service Level Agreement (Australia only)

Service Level Agreements (Australia only)

You will be allocated a named support agent for the full life cycle of the event. App desi...

Virtual Meetings – Service Level Agreement (Australia only)

Service Level Agreements (Australia only)

You will be allocated a named support agent for the full life cycle of the event. To assis...

Registration – Service Level Agreement (Australia only)

Service Level Agreements (Australia only)

If the client uses the CrowdComms design service, we will upload and brand the project within (3)...

Captions / Live Stream And Pre-Record Subtitles

Accessibility

Switching on Captions on the CMS Dashboard As an event organiser, you can now switch on the AI-g...

Smart Session Features Table

Engagement and Networking Smart Sessions

Smart Session Features Table (Updated 03.05.2022) Existing Features In Development ...

Updated 3 years ago by Steven Slesser

Live Streaming Assets

Live Stream

You can use the below as a checklist of all the assets we need you to provide to make sure your e...

Setting up a Networking Room in the CMS

Engagement and Networking Smart Sessions

Setting up a Networking Room in the CMS  To get started, you’ll need to set up a virtual network...

Pre-Records

Live Stream

If you are providing pre-recorded content for use in your live stream, please see below for hints...