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Session Capacity

Platform Docs General

Sessions can now optionally have a 'capacity' added to them. By default the value is not set, mea...

Updated 2 years ago by Chris

Ask a Question / Q&A

Platform Docs General

The Q&A feature of our app is one of our highlight features. Below is a video showing how Q&a...

Updated 2 years ago by Chris

Cookies

Platform Docs General

Cookies on CrowdComms Apps CrowdComms uses cookies to enable standard analytics and error report...

Client's Platform Privacy Notice - Guidance

Platform Docs General

We have made the process regarding privacy notices simpler and easier to use. Rather than request...

Updated 2 years ago by Felix Stroud-Allen

Banner Message Guide

Platform Docs General

Banner messages are user defined messages which will appear in a banner at the bottom of each scr...

Elements Design Requirements

Platform Docs General

Below is a full list of design specifications for the Entegy Platform: Below is a list of poss...

Updated 2 years ago by Lee Jack

FREQUENTLY ASKED QUESTIONS

Platform Docs Single-Sign-On

Q: Do all the delegates still need to be registered on the site as usual?A: No if they’re logging...

Updated 2 years ago by Safia Sulani

Activating and Deactivating Badges & Passes

Platform Docs Badges and Passes (QR Code)

• Log into CMS with credentials• Select App • Click on “Settings”• Click on “Features” (Scroll do...

Designing and Editing Badge

Platform Docs Badges and Passes (QR Code)

• Click on “Libraries” in CMS• Click on “Badges & Passes”• Click on “Add a new badge” • Fi...

Updated 2 years ago by Safia Sulani

Importing 3rd Party QR code into CMS

Platform Docs Badges and Passes (QR Code)

• Go into the 3rd party registration platform, such as Entegy• Import the attendee profiles inclu...

Updated 2 years ago by Safia Sulani

Using the QR Scanner and Adding Contacts

Platform Docs Badges and Passes (QR Code)

• To use the QR code scanner, the user must log in to their event app on their device• Go to the ...

Updated 2 years ago by Safia Sulani

Multi-Lingual Platform: Admin Experience

Multi-Lingual

The CMS / admin site where content is edited is currently only available in English.  Once multi...

Updated 2 years ago by Lee Jack

Multi-Lingual Platform: User Experience

Multi-Lingual

On first login users will choose from available languages (content uploaded by admins)  Once the...

Updated 2 years ago by Lee Jack

Hybrid or virtual platform vs Event app (in-person only) platform

Native Guide Platform options comparison

The platform itself is the same and built using the same admin dashboard. The primary difference ...

Updated 2 years ago by Lee Jack

Zoom breakouts user experience

Engagement and Networking

About the integration  The Zoom integration uses the Zoom SDK functionality which is for the mos...

Updated 2 years ago by Lee Jack

INTRODUCTION

Platform Docs Single-Sign-On

SINGLE SIGN-ON (SSO) Single sign-on (SSO) is an authentication process that allows a user to use...

Updated 2 years ago by Safia Sulani

Web vs native comparison

Native Guide Platform options comparison

The primary difference between the web based version and native app is how users access the platf...

Updated 2 years ago by Lee Jack

Hybrid / virtual platform vs Event app / in person platform

Platform Docs Platform options comparison

The platform itself is the same and built using the same admin dashboard. The primary difference ...

Updated 2 years ago by Lee Jack

Web, Portal app and Standalone Native: What's the difference?

Native Guide Platform options comparison

Overview The CrowdComms platform can be accessed as both a web based platform via a custom URL o...

Updated 2 years ago by Lee Jack

Web vs native comparison

Platform Docs Platform options comparison

The primary difference between the web based version and native app is how users access the platf...

Updated 2 years ago by Lee Jack