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Whitelisting the CC Platform

If your delegates will be accessing the app via a VPN or other secured network, you may need to add some entries to your internal network whitelists for the app to function correctly.

If you are on a secured network and your delegates are experiencing problems accessing the app, please try whitelisting the items below to see if this resolves the issue.

App

*.crowdcomms.com
App media served from: https://media.crowdcomms.com/
https://www.google-analytics.com
wss://realtime.ably.io

Live Stream

https://stream.mux.com

wss://global.vss.twilio.com

 

App Emails

appconcierge@m.crowdcomms.com
Dedicated email IP address: 168.245.100.15