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Whitelisting the CC Platform

If your delegates will be accessing the app via a VPN or other secured network, you may need to add some entries to your internal network whitelists for the app to function correctly.

If you are on a secured network and your delegates are experiencing problems accessing the app, please try whitelisting the items below to see if this resolves the issue.

Event Platform / App (Front end, user view)

App media served from:

*If using a custom domain, it may be beneficial to whitelist this also

Live Stream


Event Platform, Registration, App Emails

You should whitelist all addresses Most email correspondence will be sent from the following addresses

Email Sending IP addresses
Video Calls

1-2-1 video calls and breakout videos use Twilio infrastructure. Please refer to this guide to whitelist Twilio services: