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We will need the following details from your Elavon account: Vendor name Mode (Sandbox or Live) Full guides have not been provided IDLoom side for this option. Please let us know if you need further assistance and we will follow up with the team for you. 

We will need the following details from your SIX Payment account: Customer ID Terminal ID Username Password  Mode (Sandbox or Live) Full guides have not been provided IDLoom side for this option. Please let us know if you need further assistance and we w...

We will need the following details from your Stripe account: Publishable key Secret key Signing secret If you have not created your Stripe account yet, create one and follow the steps below to integrate it with your events. Once you have registered yo...

We will need the following details from your VR Payment account: Merchant ID Token Mode (Sandbox or Live) Full guides have not been provided IDLoom side for this option. Please let us know if you need further assistance and we will follow up with the team ...

Easily exchange details with our Virtual Business Cards and enjoy greater flexibility over the delivery of in-app alerts. With the arrival of August, we are excited to be sharing our latest feature release, which will enable event attendees to quickly and eas...

1.    Firstly, you will need to log into your CrowdComms Content Management System (CMS) Dashboard and input your details.  2.    Upon successful login, select the Event App where you would like Business Cards applied. 3.    Then click on ‘Features’ from...

1.    Firstly, log in to your Event App and input your login details.   2.    If this is the first time you have logged in to this app, you will see the Privacy Settings preference pop-up giving you the following options:  a.    Make yourself available for V...

1.    Once you’ve logged in to your Event App, you will be able to find the business card feature on the Business Cards page.  2.    To go to the page, click on the right-hand menu, where you can see your initials, and click ‘Business Cards’.  3.    On t...

1.    Click on the right-hand menu, where you can see your initials, and click ‘Business Cards’.  2.    You will then be taken to the Business Cards page where you can see your own virtual business card.  3.    At the bottom of the card, click on ‘Edit’ ...

  Virtually exchange business cards with another delegate  1.    To exchange cards virtually on the Event App, go to the ‘People Displays’ page. This page can be found on the left-hand menu of your Event App. This tab can occasionally be labelled different...

You can use the below as a checklist of all the assets we need you to provide to make sure your event looks and sounds great. These can be uploaded to the SharePoint folder as soon as they are ready, and a minimum of five working days prior to the start of you...

If you are providing pre-recorded content for use in your live stream, please see below for hints and tips on optimising the process to ensure everything looks and sounds as good as possible for your event.    In terms of presenting style, you should approach...

Preparing your Running Order Document  The Running Order document is the beating heart of the live stream. It is a shared document that contains all the information required to run a successful live stream.   In the CrowdComms’ Running Order template (within...

Speaker Briefing  Our priority is your event’s success! Getting your speakers familiarised with the process beforehand and giving them the opportunity to ask questions, should they have any, will ensure that your event runs smoothly. This guide will take you ...

The badge designer is limited to the set fonts listed below Aachen Bold Arial Arial Bold Calibri Clibri Bold Cinzel Cinzel Bold Fauna One Georgia Georgia Bold Georgia Bold Italic Georgia Italic Josefin Slab Josefin Slab Bold Montserrat Bold Mon...

In this release, we're bringing enhancements and updates to some of your favourite features. We've freshened up Meeting Booking with exciting feature additions and given Video Breakouts a makeover. We've also launched brand new templates on the Page Builder m...

Apple App Store Access Whoever is your Apple Developer Admin should be able to follow the below 12 steps to give us access to just a single App in the App Store Connect part of your Apple Developer account – and this should (I think!) give us all the access w...

Dynamic badges Use attendee profile data to automatically change layouts, colours, icons and other design elements Display unique information such as attendee types or dietary requirements QR codes connect attendee’s profile data to the Event App,...

As we embark on the new year, we are delighted to announce a host of exciting new features and updates!  Our Stream & Video Player and accompanying captioning feature will allow for greater attendee accessibility. We're also introducing an Agenda Autoplay pro...

An Introduction to our New CMS The new dashboard is a complete rewrite of our existing, well-renowned content management system. The document below will outline what you can expect to see. The new dashboard is currently in beta, meaning that although many ho...