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Promotion Guide
The platform promotion is an essential step to ensure project success. The promotion plan should vary depending on the type of event, content and audience. For internal events and webinars with a straight forward format, a simple one time email invite followed...
Analytics
Introduction Welcome to the Analytics Dashboard and Reporting feature! This formidable tool within the CMS empowers you to effortlessly acquire high-level insights into your events. From monitoring adoption rates to pinpointing the most-viewed modules and bey...
Bonus: Tips, Tricks and Guides
Would you like a new video to be added? Request one here! Embedding Videos on the CC Platform 🔗 directly accessible with this link Custom Ordering of Items in a Display Module 🔗 directly accessible with this link
Eventsforce Integration Setup Guide
Before you can connect your event to CrowdComms, you will need to generate an API user within your Eventsforce account, and generate an API key. Instructions on how to do this can be found here:If you find you have any trouble with the setup, then you will nee...
IDLoom Integration Setup Guide
Please note: This is a self-service guide for when setting up your own idloom account with our platform. These instructions will not apply if we have set up registration for you in our CrowdComms account. In that case please speak to your support agent who can...
Zoom Integration Setup Guide
Alternative Approach: Streaming Zoom into CrowdComms If you prefer to live stream a Zoom session straight into the CrowdComms video player which benefits from recording the session on demand in the CrowdComms video library, you can see steps to live stream Zo...
Zoom Integration Vs Desktop Features
The main thing to remember with our zoom integration, is that it is not simply zoom as you know it via other means, but accessed via the platform. The integration uses what is called the zoom web SDK which has different features to the desktop client and mobil...
Google Analytics Integration
Google Analytics (GA) is a free web analytics service that tracks and reports website traffic, it works by the inclusion of a block of JavaScript code on pages on our platform. The tracking operation retrieves data about the page request through various means ...
Eventboost Integration
Eventboost is an all-in-one event management software and online registration platform which is now able to be integrated with the CrowdComms platform. In order to complete the integration there first must be an event created by Eventboost which will have a ...
Cvent Integration Setup Guide
Cvent Integration Training Guide Prerequisites Integrating Cvent into CMS Webhooks Post configuration Custom Fields Useful Links Prerequisites to Integrate with CMS Access to Cvent Developer Portal at https://developer-portal.cvent.com/ Access to C...
Stova (Aventri) Integration Setup Guide
Stoav (Aventri) is an event management software and online registration platform. If you use Aventri to market your event and collect registration information from your delegates, you can now integrate your Aventri account to your CrowdComms platform. Page co...
Platform Comms: Video Tutorial
The comms section allows you to send out notifications to your audience before, during and after an event. It is a great way to keep your attendees up to date with your event and drive engagement for live sessions, capturing feedback or promoting sponsors and ...
Introduction to the integration options: Video Tutorial
Registration Platforms with existing API Integration Each come with a step by step guide in this chapter. If you need further support please contact live chat or your dedicated Project Manager. Aventri Cvent Eventboost Eventbrite Eventsforce idlo...
Sponsorship Overview: Video Tutorial
Promotion Best Practices: Video Tutorial
Important: Please make sure you have completed these Essential Tasks and you have carried out a QC check before platform promotion. Failure to do so, may impact the promotion and wider user experience. We recommend a multi staged promotion plan to maximise a...
Making Updates When Live: Video Tutorial
Before your event goes live, consider what updates you will need to make. Have a plan in place and make sure you are comfortable with making these updates. Leverage the wider training guides and live chat support and practise before your event is live, so yo...
Troubleshooting Users Accessing The CrowdComms Platform
Important: Make sure you complete these Essential Tasks before you promote your platform to avoid challenges whilst live. We recommend promoting the platform at least one week pre event. Promoting early ensures users are logged in and comfortable navigating ...
Live Polls: Video Tutorial
Live polling is best set up in advance of your event, as there are a variety of ways you can approach running them and they will require a CMS user to cue the appropriate question at the right time. This section includes three training videos: Introduction ...
Introduction to the integration options (Video)
Registration Platforms with existing API Integration Each come with a step by step guide in this chapter. If you need further support please contact live chat or your dedicated Project Manager. Aventri Cvent Eventboost Eventbrite Eventsforce idlo...
Setting up Business Cards in CMS: Video Tutorial
1. Firstly, you will need to log into your CrowdComms Content Management System (CMS) Dashboard and input your details. 2. Upon successful login, select the Event App where you would like Business Cards applied. 3. Then click on ‘Features’ from...