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Onsite lead capture: Generate leads using your own device
*Refer to the attachment available in left menu for visuals* Capture leads easily and effectively Maximise the commercial outcomes from an event and accelerate the exhibitor sales process. With tools that instantly convert attendee interest into meaningful ...
Virtual events: Generate leads from a virtual audience
*Refer to the attachment available in left menu for visuals* Engage with remote audiences and generate high quality leads Engage with remote audiences and generate high quality leads. Attendees can access customisable company profiles with the ability to con...
Physical events: Generate leads using your own device
*Refer to the attachment available in left menu for visuals* Capture leads easily and effectively Maximise the commercial outcomes from an event and accelerate the exhibitor sales process. With tools that instantly convert attendee interest into meaningful ...
New Company Profiles
On April 1st we released as an update to the existing company profiles. The new profiles have received positive feedback from clients, sponsors, exhibitors and platform users. This new and improved feature is an example of the many exciting updates due for rel...
CrowdComms Registration
Easy to setup and manage Replicate and showcase your brand Landing page with various sections available Highly customisable registration form with different layouts available Advanced logic and personalised user journey Email templates and dashboard Man...
SAML2
How does SSO work? SSO works based upon a trust relationship set up between an application, known as the service provider, and an identity provider, like OneLogin. ... In SSO, this identity data takes the form of tokens that contain identifying bits of informa...
Module View Analytic Reporting for Hidden Modules
Hidden Module Reporting For some application builds it maybe necessary that a module or modules are hidden from display on the Front End app to some users or groups based on the security and visibility settings of the module. This will mean there is no direct...
Browser Requirements
Browser Requirements Browsers must support WebGL. Browsers supported by the WebGLRenderer are: Firefox 15+ Chrome 11+ (Recommended) Edge 99+ Opera 19+ If you find that you still have trouble after checking the above, then please check here to see if your...
Two Factor Authentication for CMS Use
Setting Up 2FA 2FA can be enabled either by an authentication app or by getting a verification code sent to your email address. N.B. If it is your first time accessing the CMS since the roll out of multi-factor authentication, then you may need to close y...
Two Factor Authentication for Front End Use
Setting up 2FA for Your App You can now choose between further security options for your events. These extra options are only available for private and secure platforms that require login. Security options are as follows: Disabled This is the login process...
Email & Password Login
How to Log In Step 1: Enter your email address N.B If this is your first time using our platform to access an event, then upon your first login you will then be presented with a mini reg form after entering your email Step 2: Fill out your details and cre...
Optional 2FA
How to Log In Step 1: Enter your email address N.B If this is your first time using our platform to access an event, then upon your first login you will then be presented with a mini reg form after entering your email Step 2: Fill out your details and cre...
Mandatory 2FA
How to Log In Step 1: Enter your email address N.B If this is your first time using our platform to access an event, then upon your first login you will then be presented with a mini reg form after entering your email. Step 2: Fill out your details and cr...
Mandatory 2FA via Authentication App
How to Log In Step 1: Enter your email address N.B If this is your first time using our platform to access an event, then upon your first login you will then be presented with a mini reg form after entering your email. Step 2: Fill out your details and cr...
Session Options
Depending on your content requirements you may opt for different methods of delivering a specific session. Below we have outlined the most common types of sessions and options to manage these. Live streamed session This is the most common approach to deliv...
Release Management Process
The scope of this process is to cover scenarios when new features or changes to existing features are being implemented onto the CrowdComms platform. The process: All new features follow a design & development process that includes stakeholder feedback on ...
Kiosk Service Level Agreement
Our service level agreement outlines the services included with your kiosk project and your responsibilities. By utilising our included services and ensuring you own the points outlined as client requirements, ensures a seamless experience and most import...
Onsite Filming Service Level Agreement
Our service level agreement outlines the services included with our managed live stream service and your responsibilities. By utilising our included services and ensuring you own the points outlined as client requirements, ensures a seamless experience an...
Platform Promotion
In order to ensure your app achieves high levels of usage and adoption rates, we highly recommend you use the below tools which have been tried, tested and typically result in adoption levels of 80% and above. Promotion Top Tips • Promote the app early with ...
Banner Message Guide
Banner messages are user defined messages which will appear in a banner at the bottom of each screen within the Front End of the platform when enabled. They are useful for clients who need to constantly display legal messages, copy right information, safety in...