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Activating and Deactivating Badges & Passes
• Log into CMS with credentials• Select App • Click on “Settings”• Click on “Features” (Scroll down to “Badges”)• Slide the toggle ON or OFF as required• Click “Save” • If the toggle is turned off your client will see the teaser page in the Libraries -> ...
Designing and Editing Badge
• Click on “Libraries” in CMS• Click on “Badges & Passes”• Click on “Add a new badge” • Fill out fields as required.(Note: A preview of the badge will display update as you design/edit the badge (Profile picture, job title and company will however not u...
Importing 3rd Party QR code into CMS
• Go into the 3rd party registration platform, such as Entegy• Import the attendee profiles including, their name, organisation, job title and badge reference • Log into CMS > Libraries > People > Import/Export TAB and download the example template ...
Using the QR Scanner and Adding Contacts
• To use the QR code scanner, the user must log in to their event app on their device• Go to the right-hand side drop down menu and click on “Event Connections” • Click on the “Scan” button • Allow device access to the camera• The user can then scan anot...
Google Analytics Integration
Google Analytics (GA) is a free web analytics service that tracks and reports website traffic, it works by the inclusion of a block of JavaScript code on pages on our platform. The tracking operation retrieves data about the page request through various means ...
Eventboost Integration
Eventboost is an all-in-one event management software and online registration platform which is now able to be integrated with the CrowdComms platform. In order to complete the integration there first must be an event created by Eventboost which will have a ...
March Roundup: All-new Company Pages
All-new Company Pages released on April 1st (No joke!) Click here to go to training guide Over the last few weeks you may have been contacted by your Account Manager or Dedicated Support Specialists about an exciting change to how Company pages look on the ...
April Roundup: Multiple improvements
April saw another great month for the CrowdComms team and we're excited to continue adding new features to help you run engaging and inclusive events.As well as maintaining the enormous amounts of functionality the platform contains, from today, we're proud to...
June Roundup: Security Upgrades
Two-factor Authentication. Extra security for your event Click here to go to training guide To keep your event as secure as possible we've now added the option of 2-factor authentication to your event apps. This is a great way to make sure user accounts cann...
August Roundup: Multiple improvements
Your bumper-pack roundup of all the new features being released this August We've got so much tell you about this month that we'll keep the intro short so we can try and keep this email down to a reasonable length! All these features will be in our upcomin...
August Roundup: Integration upgrade & emojis
Mid-August additions to the CrowdComms Platform It might well be holiday season, but while the product team take turns sunning themselves on the English riviera or climbing Welsh mountains, those who remain continue development at pace. With that in mind, on ...
September Roundup: Multiple Improvements
Hybrid customer experiences and usability improvements We're excited to see in-person events starting to return, and as the country started to open up a few months ago we started work on enhancing the platform for upcoming hybrid events. This week marks the b...
October Roundup: Multiple Improvements
The ultimate roundup on the October release We're super excited to be announcing this month's release so we'll keep the intro brief so we can try and keep this email down to a reasonable length! All these features will be in our latest release on October 14th...
November Roundup: Multiple Improvements
Quick roundup on the November release We're approaching a busy season in the events world, so the Product team is upping the gear in developing exciting features for you to deliver great events using our platform.All these features will be in our latest relea...
Cvent Integration Setup Guide
Cvent Integration Training Guide Prerequisites Integrating Cvent into CMS Webhooks Post configuration Custom Fields Useful Links Prerequisites to Integrate with CMS Access to Cvent Developer Portal at https://developer-portal.cvent.com/ Access to C...
Remote show day platform support
The CrowdComms platform is self service and with our included remote training and support, many of our clients choose to manage everything themselves on show days. Having said this, time and resources aren't always available and having an expert dedicated reso...
Streaming technician
CrowdComms offer production services to deliver your event session streams. The show day streaming technicians work closely with Production Manager assigned to support the Managed Live Stream Service. Our highly experienced team will ensure you are in safe han...
Eventbrite Integration Setup Guide
Contents In and out of scope Access Requirements Integrating Eventbrite into dashboard (CMS) Custom Fields Useful Links/Notes 1. In and out of scope In scope Attendee’s sync Limited default profile mapping (Incl: Title, First Name, Surname, Email an...
January Roundup: PWA and Expanding Agenda Cards
A quick roundup of the January 2022 release Happy New Year 2022! We would like to kick off this year with two exciting new features. These two features will be in our upcoming release at the end of January 2022. If you have any questions or would like a dem...
PWA Initial Set-Up on Dashboard
Setting up PWA on Dashboard (CMS) Log into your CrowdComms dashboard (CMS) and input your details. Select the Event App that you would like a PWA to be set-up on. * If your App was created before PWA was released (31 January 2022), the feature won't be en...