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Platform frameworks and tools our development team use

Platform Docs General

Frontend Delegate FE (User) Angular 15: Core framework for the web application. Ionic 6: UI framework which provides "native" style components for iOS and Android. NGRX: State management library providing maintainable patterns for development.  Ably: Allo...

Custom CSS

Platform Docs General

Our platform was born with high customizability and branding in mind. Custom CSS can make your event website or app truly unique and allow your brand to shine through. "What is CSS?" I hear you ask... From Wikipedia:  Cascading Style Sheets (CSS) is a style...

Troubleshooting Users Accessing The CrowdComms Platform

Platform Docs General

We recommend promoting the platform at least one week pre event. Promoting early ensures users are logged in and comfortable navigating the platform before the event begins.  Issues accessing the platform are rare and in most cases, quick to troubleshoot. Bel...

Cookies

Platform Docs General

Cookies on CrowdComms Apps CrowdComms uses cookies to enable standard analytics and error reporting. We do not store or share any personal data in cookies. Below is a list of the cookies in use: Google Analytics We use standard GA tracking cookies on all ap...

Accessibility

Accessibility

What is Accessibility? Accessibility is about making a system or environment more accessible for use, be that adjusting language, building accessibility ramps, or providing hearing aids. What this means for software accessibility is making the software mor...

How do I access screen reader functionality?

Accessibility

How to access screen reader functionality A feature of most modern commercial and domestic computer systems is the ability to switch on a screen reader functionality. This accessibility tool is designed to help partially sighted users navigate their screen by...

What to expect from Accessibility functionality with Crowdcomms?

Accessibility

What to expect from Accessibility functionality with Crowdcomms? The screen reader is designed to speak clearly in the language, pitch and speed specified to it by the user and read out what has been selected/highlighted by the user. This tool will not do wor...

Limitations of a Screen Reader

Accessibility

Limitations of a Screen Reader Although the accessibility features are impressive and assist greatly those with visual disabilities, they do still have limitations. A common misunderstanding with screen readers is the expectation for them to “describe” somet...

How to use a Screen Reader?

Accessibility

How to use a Screen Reader? With the Narrator or Voiceover turned on you will notice there is now a thick bordered and coloured box around what the audio is reading. This is the item on the screen that has been selected by the narrator to describe. You will n...

Captions / Live Stream And Pre-Record Subtitles

Accessibility

Switching on Captions on the CMS Dashboard As an event organiser, you can now switch on the AI-generated closed captions to enable viewers with limited hearing ability to enjoy your live-stream sessions.      To do this, click on ‘Libraries’ in the left-hand...

Multi-Lingual Platform: Admin Experience

Multi-Lingual

The CMS / admin site where content is edited is currently only available in English.  Once multi-lingual is enabled (there is a cost for this feature), you can add your required languages from the CMS.  Hard coded messages that can't be edited will automatic...

Live Stream Production: Multi-Lingual

Multi-Lingual

Managing a Multi-Lingual Live Stream CrowdComms in house production only support English live streams. For multi-lingual stream requirements, we work with production partners who have experience in this field. If you have a preferred production partner who ca...

Multi-Lingual Platform: User Experience

Multi-Lingual

On first login users will choose from available languages (content uploaded by admins)  Once they select preferred language, all content will be available in chosen language  Live polling and other engagement features will also be available in preferred lang...

CrowdComms Streaming Technician Emergency Procedure

Streaming Technician Pre-Event Requirements:For each live broadcast you must have the following in place: Computers x 2, hard-line Internet connection, and 4G router connected to your Uninterrupted Power Source.At least 10GB of Data on the 4G SIM cardA second ...

CrowdComms Streaming Technician Emergency Procedure

Streaming Technician Pre-Event Requirements:For the live broadcast, you must have the following in place: Computers x 2, hard-line Internet connection, and 4G router connected to your Uninterrupted Power Source.At least 10GB of Data on the 4G SIM cardA second ...

Streaming and Virtual

Video Guides

Would you like a new video to be added? Request one here! Speaker Preparation for a Virtual Event 🔗  directly accessible with this link Presenting via Zoom 🔗  directly accessible with this link Example Live Stream 🔗  directly accessible with this lin...

CC Platform

Video Guides

Would you like a new video to be added? Request one here! Embedding Videos on the CC Platform 🔗  directly accessible with this link

Client's Platform Privacy Notice - Guidance

Platform Docs General

We have made the process regarding privacy notices simpler and easier to use. Rather than requesting a CrowdComms support resource to up date the privacy notice, this can now be done directly via the CMS. CrowdComms’ clients are data controllers of the person...

Overview

Development & Release Highlights

Development Team  CrowdComms have in house developers based in the UK and Australia. The team is made up of experienced front end and back end developers, UI specialists, testing and security experts. This setup allows us to work on continually improve the pl...

Roadmap

Development & Release Highlights

All new features follow a design and development process that includes stakeholder feedback on the concept and execution of the UX design, rigorous testing, peer review of code and security review before being planned for release. Progress is managed throughou...