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9. Viewing upcoming and completed meetings

Platform Docs Meeting Booking

[This is where you view meetings which have been scheduled and meetings which have taken place] 1. Click on the right-hand menu, where you can see your initials, and click ‘My Meetings’. 2. On the right-hand side of the screen, you can see ‘My Meetings’ alon...

10. Joining a virtual meeting and virtual meeting in progress

Platform Docs Meeting Booking

Joining a virtual meeting 1. There are multiple ways for you to join a meeting, and they are: a. Via alerts which you receive 5 minutes before the meeting is due to start. They will appear on a pop-up message on the top right-hand of the Event App. b. Via a...

11. Alerts and email notifications

Platform Docs Meeting Booking

In-platform alerts and email notifications are delivered to both meeting organisers and invitees each time a new meeting invitation is issued and when invitations are accepted or declined. Below is a list of triggers highlighting who will receive notifications...

Downloading your on-demand videos and live-streams

Video-On-Demand Streaming Service

You are now able to download all live-streams which have been converted into on-demand videos as well as all other videos stored within the Video Library Bank. To do this, firstly click ‘Libraries’ in the left-hand menu and click on ‘Videos,’ which will appea...

WCAG 2.2 Review

Accessibility

A review of the CrowdComms Front End application measured against the Web Content Accessibility 2.2 requirements. Web Content Accessibility Guidelines (WCAG) 2.2 WCAG Requirements Current CC Platform build complaint with standards Notes ...

Setting up a Networking Room in the CMS

Engagement and Networking Smart Sessions

Setting up a Networking Room in the CMS  To get started, you’ll need to set up a virtual networking room in the CMS. Once all the elements for this are in place, your attendees will use this space to watch live streamed content and interact with each other. ...

Linking your room to an Agenda session & Joining a room

Engagement and Networking Smart Sessions

Linking your room to an Agenda session in the CMS If you do not already have an Agenda module set up, check out our Agenda guide to get you started. In your Agenda module click on ‘Add Session’ or choose one from the list below if your agenda session already...

Live Streams & Videos

Engagement and Networking Smart Sessions

Live Streams To add a live stream into your room: Go to Libraries > Videos Upload the video you want to play in the room  Go to Libraries > Virtual Networking Select your room and click on the edit icon  Click on the Embed TAB  Choose your live st...

Joining a room

Engagement and Networking Smart Sessions

Joining the room via an Agenda Session Click on the ‘Agenda Session’ you have created (you will then see an option to watch the live stream in your networking room). By clicking on the option of ‘Join now’ in the bottom left of the screen this will open a se...

Clearing Users and Chats in a Room Through CMS

Engagement and Networking Smart Sessions

Clearing users and chats in a room through CMS Users can clear users and chats in a room through CMS. Select the “reset” icon in the Virtual Networking Rooms list for the room you wish to reset. You will then be presented with a pop up where you can select c...

Inactivity

Engagement and Networking Smart Sessions

Inactivity A user will be marked as inactive if: If the user hasn’t interacted with the app in an hour and they're not in a call, and there isn't an ongoing live stream If the user hasn’t interacted with the app recently and the browser decides to suspend i...

Media Permissions

Engagement and Networking Smart Sessions

Media Permissions Users will be prompted to accept media permissions when first joining the room, if these permissions are rejected then the user will not be able to join the room.

Smart Session Features Table

Engagement and Networking Smart Sessions

Smart Session Features Table (Updated 03.05.2022) Existing Features In Development Future Development  One-to-one and up to group of 8 video chat within a bubble Linking Q&A feature to the room  Enhanced emoji feature in chat ...

April Release: Smart Sessions

Development & Release Highlights 2022 Updates

Get ready to become an audience again!  We would like to kick off the second quarter of 2022 with an exciting release.Attendee networking has been one of the biggest challenges at virtual events. Events with thousands of delegates attending at the same time, ...

12. Amending a meeting

Platform Docs Meeting Booking

[This enables you to amend existing meetings that you have arranged with another delegate, a representative of an exhibitor or a sponsor] 1. Click on the right-hand menu, where you can see your initials, and click ‘My Meetings’. 2. On the right-hand side of ...

1. Choosing a Template

Platform Docs Page Builder (previously HTML module)

1.    First, you will need to log into your CrowdComms dashboard (CMS) and input your details.  2.    Upon successful login, select the Event App where you want your Home Page to be created. 3.    Then click on ‘Builder’ from the left-hand menu.  4.    You ...

2. Building Your Page

Platform Docs Page Builder (previously HTML module)

1.   Once you’ve clicked on the ‘Build using this template’ button, you will be taken to another page where you will be able to see the live preview of your build on a mobile device.  2.    Currently, you won’t be able to see the live preview on a desktop...

3. Template Types

Platform Docs Page Builder (previously HTML module)

Geneva In general, Geneva contains a full screen background image that flexes across all devices with interactive tiles for delegates to navigate to any chosen section of the site. There are four different variations for you to choose from:a. Vertical logo w...

June Release: Custom Page Builder, Suffixes et. al.

Development & Release Highlights 2022 Updates

... And we are back with even more exciting features We've got so much to tell you about this month that we'll keep the intro short so we can try and keep this email down to a reasonable length! All these features will be in our latest release in June 2022. ...

Comprehensive registration Service Level Agreement

Service Level Agreements Pre event and onsite registration

We offer a user friendly, templated registration solution that is customisable to replicate your brand. Requirements for registration can vary significantly and below SLA is based on a typical managed registration requirement:  Branded intro email using exist...