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Community Platform

Create an on brand, secure platform to host all your events and webinars in one place. Perfect for webinar series and when you have a captive audience attending events throughout the year. Utilise module privacy and personalised schedules to ensure only invited users can see the events they are invited too. 

Send alerts and notifications to communicate upcoming events and allow your attendees to revisit past events all in one place. 

Platform Options: What's included when I purchase a 12 month platform license?
  • 2000 users supported within starting package. Higher user options available. 
  • Secure platform
  • GDPR compliant
  • Custom URL 
  • Responsive platform that across devices including desktops, tablets and mobile phones: Browser requirements
  • Replicate event branding: Design setup included
  • Event content utilising available platform modules: Platform docs
  • Session engagement
  • Networking
    • Related features
    • 1-2-1 video calls included on show days, 7 days pre and post show day
  • Meeting booking: View details
    • 1-2-1 meeting booking between platform users
    • Pre-define time slots for audience to meet with one another or allow them to define their own availability
    • Meet in person or online, with simple step by step user experience 
  • 1-2-1 video calls: View details
    • Please note: 1-2-1 video calls are only available on show days, 7 days pre and post show days
    • Allow users to begin video calls with other online users within the platform 
      • Attendee to attendee
      • Attendee to exhibitor and vice versa 
      • Attendee to speaker and vice versa 
      • Attendee to event organiser or vice versa
      • Options to restrict access for certain groups if needed  
  • Exhibitor and sponsor exposure 
  • Surveys and session feedback with reporting
      • Surveys linked to sessions with session specific questions
      • Event surveys linked from menu or home screen 
      • No limits on number of surveys or survey questions
      • Multiple question types: Single choice, multiple choice, star rating, sliding scale rating and open end response 
      • Reporting for admins in csv available for download in real time
  • Analytics and reporting
    • Real time highlights dashboard
    • Detailed csv reports with user specific data 
    • View details
  • Multilingual functionality  
    • Allow users to access the platform in supported languages: View details
    • Content must be provided and uploaded in each required language 
Show Day Options
  • Required in order to manage each of your event show days within the 12 month platform 
    • Manage all events within one central branded platform with generic company branding to ensure its suitable for all events
    • Personalise content and agenda so that users only have access to relevant content, events or sessions they are invited to 
    • Show day add on enables the live event day to take place covering costs incurred from AWS, ably, Mux and support costs which all increase during show days
  • Included on show days:
    • Live stream player to deliver high quality production to your audience around the world.
      • Global CDN ensuring stable, fast connection for users regardless of where they access (For mainland China audiences, please discuss options with your Account Manager).
      • Engagement panel to facilitate seamless participation. 
      • Picture and picture supported.
    • Smart session: Networking rooms View details
      • Create branded networking spaces
      • Dynamic networking experience for user to bump into other attendees and join private or group conversations
      • Watch content together removing the isolation of virtual events
      • Participate in group chat 
    • Group video roundtable meetings: View details
        • Group video roundtable meetings supporting up to 12 users.
        • Branded group video calls linked to sessions
        • Roundtable style, open conversation sessions 
        • Switch up your event by rotating between live stream / broadcast sessions to roundtable discussions
Remove 'Powered by CrowdComms' logo
  • Remove this logo from login and left hand menu providing a complete white label solution
App store listing 
  • Optional feature: Native app available in Apple app store and Google Play 
  • Custom app name, splash screen image and app icon
  • Push notifications 
    Registration light
    • Integration options with your preferred registration provider are included as standard without purchasing this optional registration light solution. Integration options
    • Registration light is a simple user friendly branded registration platform with live api integration into the event platform 
    • Standalone attendance tracking app 
      • Optional standalone app: Only available for physical events
      • Onsite admins, hosts, and hostesses download attendance tracking app onto phones or iPads 
      • Enter event code followed by session or location code
        • Session or location code can be updated as they scan attendees into new sessions 
      • Scan attendee QR codes on their badges to track their movement 
      • Permissions to control who is allowed to attend specific sessions 
      • Reporting available for admins
      Standalone lead capture app 
      • Optional standalone app: Only available for physical events
      • Allocate a lead user for each exhibitor
      • Lead exhibitor user downloads the lead capture app, enters event code followed by their unique exhibitor code
        • This information is communicated to exhibitors by email from organisers
      • Ability to invite team leaders who can then download and join their exhibitor lead capture app 
      • Pre defined qualifying questions and option to create personalised questions
      • Scan attendee QR codes on badges to capture details
      • Enter responses to qualifying questions based on the conversation to have central hub of qualified lead data
      • Reporting for exhibitors 
      • Reporting for event admins
    Design Setup 
            Custom design page(s)
            • Optional service, discuss options with your account manager
            • Design setup utilising one of the tried and tested templates 1-8 is included as standard without the custom page add on - View standard design setup options
            • If you need something a bit special that goes above and beyond the included templates home screens or menu options, we can code custom pages to replicate your designs
            • Send your custom page requirements to your account manager for review 
                  Allocated account manager, support manager, training and support included with platform license
                  • Included as standard with any platform purchase
                  • Allocated support manager provides training and support: View details
                  Managed content service
                  • Optional service: View details
                  • Allocated resource uploads your event content
                  • Multilingual platforms require one x managed content service per language
                  Managed live stream service
                  • Optional service: View details
                    • Streaming can be managed internally or through AV / production partner if preferable
                  • Allocated production manager
                  • Pre event review exploring requirements and providing insights and recommendations 
                  • Speaker briefing to ensure speakers understand the platform and relevant session engagement features 
                  • Collaboration with organisers to ensure agenda follows best practise and assets are provided as required
                  • Production manager works with the allocated streaming technician to ensure they understand requirements and are prepped to seamlessly stream the running the order
                  Streaming technician(s)
                  • Optional service: Streaming can be managed internally or through AV / production partner if preferable
                  • Experienced technician manages the delivery of your live stream following the agreed running order
                  • Seamless transitions between content including session engagement 
                  • High production live stream output to the remote audience within event platform 
                  • View details
                  Allocated show day platform resource (per day, per technician) 
                  • Dedicated CrowdComms resource allocated to work as an extension of your team during your show day 
                  • View details
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