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Alerts let you send out notifications to your delegates during an event to keep them updated on schedule changes, or encourage them to visit certain sessions for example. They are a great way to keep your attendees fully up to date with your event, and drive e...

The CrowdComms dashboard is a self service content management system (CMS) that enables you to upload and make edits to content, send alerts and manage engagement functionality all in real time.   The Dashboard menu consists of Settings, Builder, Libraries, A...

Managed Schedules enable you to create a unique agenda for your attendees. You can tailor a specific set of sessions to individual users, or groups of users, simply by assigning them to the sessions you want them to see. When the admin adds users or group of u...

There are a few ways to manage People Groups in the CC platform: Manually using the Dashboard Using the People Excel template Using the Group Excel template Please note: Group names have a maximum of 50 characters. If you try to upload a spreadsheet contai...

The CC Platform treats all People in-app the same, whether they're an Attendee, Speaker, member of the Event Staff or a VIP. All People to do with your app need to be added to the People Library. If your app is set as "Secure" in the Security Settings area, t...

In contrast to Managed Schedules, attendees can 'favourite' a session by clicking the star icon next to a session in the app agenda view. This will add the session to the attendee's event schedule on the app, allowing them to plan which sessions they wish to a...

Please Note: A Branded Native App is an optional add-on and may not be included in your app package. If you're unsure whether a Native App is included in your package, please refer to your invoice or contact your Account Manager. For app packages without a Br...

  Important: Before reviewing custom design options, we recommend considering our included template design setup -DESIGN SETUP GUIDE Responsive Design Our platform is designed to reflect your brand throughout across devices. This allows you're attendees to ...

Introduction There are multiple ways to access your CrowdComms event platform. Each access method has its merits, our recommendation is to give your audience choice. By allowing your attendees to access on the device of their choice, via a simple custom URL o...

When customising a live poll, sometimes you may want to adjust certain aspects of the design which are not available to change as a setting. This is where Live Poll CSS comes in handy! VW = Relative to 1% of the width of the browser window size. If the viewpo...

If you'd like to hide and show various content as your event progresses, your app can be built in a way to make this easy to accomplish. Depending on the time of content you'd like to show and hide, there are different methods to make it visible. Below is an ...

Updated; 10th January 2024 If your delegates will be accessing the app via a VPN or other secured network, you may need to add some entries to your internal network whitelists for the app to function correctly. If you are on a secured network and your delega...

Ready to Submit? Fill out our native submission form by clicking here. This tells us we can go ahead and submit your app!  If you have any questions about the form, read on. What We Need There are two main types of content we need from you in order to subm...

Introduction The CrowdComms platform is lightweight in terms of data requirements however it is recommended that all users access using a strong and stable internet connection to ensure a seamless experience. Once installed (mobile app) or open in browser (we...

The following languages are supported on the CC platform app for multilingual apps: English French German Dutch Polish Italian Portuguese Spanish Russian Arabic Thai Swedish Japanese Korean Simplified Chinese Traditional Chinese Romanian

Sessions can now optionally have a 'capacity' added to them. By default the value is not set, meaning that any amount of people can add the session to their personal agenda and any amount of people can be added via managed schedules. If this value is set then ...

The Q&A feature of our app is one of our highlight features. Below is a video showing how Q&A works! Show All Submissions on Mobile Device This setting is on by default. When toggled on, every user in the app will see all moderated on questions sub...

Ways triggers can be used: Award points when user uploads a profile picture Award points when a user responds to a poll question Award points when a user gives a specific response to a poll question An example of a way to use triggers (user responds to cho...

The only part of the app which are affected by users being in a different timezone to the one which is set in the app settings are the App Alerts / Notifications and the On Now icon which appears under “live” agenda sessions. Any app alerts which are pre-sche...

Our platform was born with high customizability and branding in mind. Custom CSS can make your event website or app truly unique and allow your brand to shine through. "What is CSS?" I hear you ask... From Wikipedia:  Cascading Style Sheets (CSS) is a style...