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How to Log In Step 1: Enter your email address N.B If this is your first time using our platform to access an event, then upon your first login you will then be presented with a mini reg form after entering your email Step 2: Fill out your details and cre...

How to Log In Step 1: Enter your email address N.B If this is your first time using our platform to access an event, then upon your first login you will then be presented with a mini reg form after entering your email. Step 2: Fill out your details and cr...

How to Log In Step 1: Enter your email address N.B If this is your first time using our platform to access an event, then upon your first login you will then be presented with a mini reg form after entering your email. Step 2: Fill out your details and cr...

Depending on your content requirements you may opt for different methods of delivering a specific session. Below we have outlined the most common types of sessions and options to manage these.  Live streamed session  This is the most common approach to deliv...

The scope of this process is to cover scenarios when new features or changes to existing features are being implemented onto the CrowdComms platform.  The process:  All new features follow a design & development process that includes stakeholder feedback on ...

Our service level agreement outlines the services included with your kiosk project and your responsibilities. By utilising our included services and ensuring you own the points outlined as client requirements, ensures a seamless experience and most importantly...

Our service level agreement outlines the services included with our managed live stream service and your responsibilities. By utilising our included services and ensuring you own the points outlined as client requirements, ensures a seamless experience and mos...

In order to ensure your app achieves high levels of usage and adoption rates, we highly recommend you use the below tools which have been tried, tested and typically result in adoption levels of 80% and above. Promotion Top Tips • Promote the app early with ...

Banner messages are user defined messages which will appear in a banner at the bottom of each screen within the Front End of the platform when enabled. They are useful for clients who need to constantly display legal messages, copy right information, safety in...

Introduction Since 05/08/21 with Front End release for 3.5.0 there has been an alternative view available for the Agenda module within the Front End of the platform. Both views give the user the exact same information, it is just displayed in different ways. ...

The primary difference between the web based version and native app is how users access the platform. The web based version is accessible via a custom URL whereas the native app is downloaded from the Apple app store or Google Play Store. A major benefit of t...

The platform itself is the same and built using the same admin dashboard. The primary difference in feature set is that the hybrid / virtual platform comes with the session video player with engagement interface to allow remote audience to participate in real ...

The platform itself is the same and built using the same admin dashboard. The primary difference in feature set is that the hybrid / virtual platform comes with the session video player with engagement interface to allow remote audience to participate in real ...

The primary difference between the web based version and native app is how users access the platform. The web based version is accessible via a custom URL whereas the native app is downloaded from the Apple app store or Google Play Store. A major benefit of t...

Overview The CrowdComms platform can be accessed as both a web based platform via a custom URL or by downloading a native / traditional app from the Apple app store and Google Play store. Work is involved with making the platform available as a native app and...

Alternative Approach: Streaming Zoom into CrowdComms If you prefer to live stream a Zoom session straight into the CrowdComms video player which benefits from recording the session on demand in the CrowdComms video library, you can see steps to live stream Zo...

The main thing to remember with our zoom integration, is that it is not simply zoom as you know it via other means, but accessed via the platform. The integration uses what is called the zoom web SDK which has different features to the desktop client and mobil...

Before you can connect your event to CrowdComms, you will need to generate an API user within your Eventsforce account, and generate an API key. Instructions on how to do this can be found here:If you find you have any trouble with the setup, then you will nee...

SINGLE SIGN-ON (SSO) Single sign-on (SSO) is an authentication process that allows a user to use one set of login credentials, for example, a username and password, to access multiple applications. PURPOSE SSO helps clients and their users with the challeng...

Q: Do all the delegates still need to be registered on the site as usual?A: No if they’re logging in via their company’s directory. With SSO, the user’s basic information such as First name, Last name, Email, and Phone number will be auto-populated in the even...