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INTRODUCTION

Platform Docs Single-Sign-On

SINGLE SIGN-ON (SSO) Single sign-on (SSO) is an authentication process that allows a user to use one set of login credentials, for example, a username and password, to access multiple applications. PURPOSE SSO helps clients and their users with the challeng...

FREQUENTLY ASKED QUESTIONS

Platform Docs Single-Sign-On

Q: Do all the delegates still need to be registered on the site as usual?A: No if they’re logging in via their company’s directory. With SSO, the user’s basic information such as First name, Last name, Email, and Phone number will be auto-populated in the even...

Activating and Deactivating Badges & Passes

Platform Docs Badges and Passes (QR Code)

• Log into CMS with credentials• Select App • Click on “Settings”• Click on “Features” (Scroll down to “Badges”)• Slide the toggle ON or OFF as required• Click “Save” • If the toggle is turned off your client will see the teaser page in the Libraries -> ...

Designing and Editing Badge

Platform Docs Badges and Passes (QR Code)

• Click on “Libraries” in CMS• Click on “Badges & Passes”• Click on “Add a new badge” • Fill out fields as required.(Note: A preview of the badge will display update as you design/edit the badge (Profile picture, job title and company will however not u...

Importing 3rd Party QR code into CMS

Platform Docs Badges and Passes (QR Code)

• Go into the 3rd party registration platform, such as Entegy• Import the attendee profiles including, their name, organisation, job title and badge reference • Log into CMS > Libraries > People > Import/Export TAB and download the example template ...

Using the QR Scanner and Adding Contacts

Platform Docs Badges and Passes (QR Code)

• To use the QR code scanner, the user must log in to their event app on their device• Go to the right-hand side drop down menu and click on “Event Connections” • Click on the “Scan” button • Allow device access to the camera• The user can then scan anot...

Eventbrite Integration Setup Guide

Platform Docs Platform Integrations Setup Guides

Contents In and out of scope Access Requirements Integrating Eventbrite into dashboard (CMS) Custom Fields Useful Links/Notes 1. In and out of scope In scope Attendee’s sync Limited default profile mapping (Incl: Title, First Name, Surname, Email an...

January Roundup: PWA and Expanding Agenda Cards

Development & Release Highlights 2022 Updates

A quick roundup of the January 2022 release Happy New Year 2022! We would like to kick off this year with two exciting new features. These two features will be in our upcoming release at the end of January 2022. If you have any questions or would like a dem...

PWA Initial Set-Up on Dashboard

Platform Docs PWA (Progressive Web App)

Setting up PWA on Dashboard (CMS) Log into your CrowdComms dashboard (CMS) and input your details.  Select the Event App that you would like a PWA to be set-up on. * If your App was created before PWA was released (31 January 2022), the feature won't be en...

Installing the Event App to Delegates’ Devices

Platform Docs PWA (Progressive Web App)

Content: Supported devices and browsers Installation Steps For laptop and desktop users (macOS & Windows OS) Google Chrome (This will not work if you are on Incognito) Microsoft Edge For Mobile Users – iOS  Safari For Mobile Users – Android ...

Enabling Video Library

Video-On-Demand Streaming Service

Please contact your CrowdComms’ Account Manager if you would like Video Library activated on your Event App.

Adding videos to the library

Video-On-Demand Streaming Service

  Logging in to the Dashboard (CMS) Firstly, log into your CrowdComms Dashboard (CMS) and input your details. Select the Event App that you would like the Video-On-Demand Streaming Service to be set-up on.   Adding videos to the library Before getting ...

Building the Video-On-Demand Streaming Service

Video-On-Demand Streaming Service

Now that you have all your videos uploaded into your library, you are ready to start! Firstly, click on ‘Builder’ from the left-hand menu. You will then see the Module tile selection screen appear. Click on ‘Video Library’ that appears as an option. A pop-u...

Single Scrolling Module

Video-On-Demand Streaming Service

  For this option you only need to link your videos once, as they will all be contained in a single, continuous list. You will need to link the videos that you want to display in this Module from your Video Library bank, by clicking on the ‘Link Videos’ bu...

Multi-Section Library Module

Video-On-Demand Streaming Service

  For this option you may need to link your videos multiple times, depending on the number of sections you wish to create and how many categories you want your video to feature in. To start, click the ‘Create Section’ button as shown in the image below. A...

February Roundup: Video-On-Demand Streaming Service and Simulive

Development & Release Highlights 2022 Updates

Video Library is Here... and We're Excited! Are you looking for an elegant, responsive, and ultra-organised way to display on-demand video content for your attendees to access throughout your event? The innovative CrowdComms Video Library Module brings the fu...

March Release: Meeting Booking

Development & Release Highlights 2022 Updates

Clear Your Diary for the Arrival of Meeting Booking (Now Available in Beta)!  Whether you're organising a virtual, hybrid or in-person event, giving your attendees, sponsors and exhibitors the capability to easily book meetings and maximise their efficiency d...

1. Enabling Meeting Booking

Platform Docs Meeting Booking

Please contact your CrowdComms’ Account Manager if you would like Meeting Booking (Beta) feature to be enabled on your Event App.

2. Setting up Meeting Booking on the Dashboard (CMS)

Platform Docs Meeting Booking

1. Log into your CrowdComms dashboard (CMS) and input your details. 2. Select the Event App on which you would like Meeting Booking to be set up. 3. Click ‘Features’ on the left-hand menu, then click on ‘Meetings,’ which will appear as an option in the s...

3. Logging in to the Event App and setting up your privacy preferences

Platform Docs Meeting Booking

1. Firstly, log in to your Event App and input your login details. 2. If this is the first time you have logged in to this app, you will see the Privacy Settings preference pop-up giving you the following options: a. Make your profile visible on the App – Th...