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Introduction Since 05/08/21 with Front End release for 3.5.0 there has been an alternative view available for the Agenda module within the Front End of the platform. Both views give the user the exact same information, it is just displayed in different ways. ...

The primary difference between the web based version and native app is how users access the platform. The web based version is accessible via a custom URL whereas the native app is downloaded from the Apple app store or Google Play Store. A major benefit of t...

The platform itself is the same and built using the same admin dashboard. The primary difference in feature set is that the hybrid / virtual platform comes with the session video player with engagement interface to allow remote audience to participate in real ...

The platform itself is the same and built using the same admin dashboard. The primary difference in feature set is that the hybrid / virtual platform comes with the session video player with engagement interface to allow remote audience to participate in real ...

The primary difference between the web based version and native app is how users access the platform. The web based version is accessible via a custom URL whereas the native app is downloaded from the Apple app store or Google Play Store. A major benefit of t...

Overview The CrowdComms platform can be accessed as both a web based platform via a custom URL or by downloading a native / traditional app from the Apple app store and Google Play store. Work is involved with making the platform available as a native app and...

Streaming Zoom into CrowdComms If you prefer to live stream a Zoom session straight into the CrowdComms video player which benefits from recording the session on demand in the CrowdComms video library, you can see steps to live stream Zoom here. Details on ho...

The main thing to remember with our zoom integration, is that it is not simply zoom as you know it via other means, but accessed via the platform. The integration uses what is called the zoom web SDK which has different features to the desktop client and mobil...

Before you can connect your event to CrowdComms, you will need to generate an API user within your Eventsforce account, and generate an API key. Instructions on how to do this can be found here:If you find you have any trouble with the setup, then you will nee...

SINGLE SIGN-ON (SSO) Single sign-on (SSO) is an authentication process that allows a user to use one set of login credentials, for example, a username and password, to access multiple applications. PURPOSE SSO helps clients and their users with the challeng...

Q: Do all the delegates still need to be registered on the site as usual?A: No if they’re logging in via their company’s directory. With SSO, the user’s basic information such as First name, Last name, Email, and Phone number will be auto-populated in the even...

Below is a full list of design specifications for the Entegy Platform: Below is a list of possible places the hex code can be changed and where this displays on the platform: Phone Menu Background  720 x 1600px PNG•    No transparency•    520px clear s...

Our service level agreement outlines the services included with your platform license and your responsibilities. By utilising our included services and ensuring you own the points outlined as client responsibilities, ensures a seamless experience and mostly im...

6 Months after platform end date, all PI data is wiped from the app, but “content” remains in place and platform still visible on CC Dashboard. Users can no longer login as their email addresses will be anonymised. Here is a breakdown of what gets anonymised: ...

About the integration  The Zoom integration uses the Zoom SDK functionality which is for the most part comparable to the standard experience using Zoom. You can see comparison of the functionality supported in our Zoom SDK integration and standard Zoom experi...

Exhibitor lead generation using own devices Maximise ROI for exhibitors and sponsors with an easy-to-use lead generation system. Featuring tools that instantly...

Track, monitor, report and manage Immediate records of attendance for safety, catering, CPD, sponsored or mandatory sessions. Scan from your own device, create self scanning stations or allow attendees to self check-in. Generate, analyse and respond to statis...

Kiosk Manager Welcoming technology Impress with a clever entry statement that revolutionises out-dated registration processes. This unique technology offers multifaceted ‘check-in’ options, ...

Please note: This is a self-service guide for when setting up your own idloom account with our platform. These instructions will not apply if we have set up registration for you in our CrowdComms account. In that case please speak to your support agent who can...

The CrowdComms platform is self service and with our included remote training and support, many of our clients choose to manage everything themselves on show days. Having said this, time and resources aren't always available and having an expert onsite resourc...